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“Okay but not great”

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Metterra Hotel on Whyte
Ranked #6 of 93 Hotels in Edmonton
Certificate of Excellence
GreenLeadersBronze level
Reviewed 3 August 2014

Went here as an early getaway for my wife's birthday - the staff were very nice on checking in but parking is not great - yes they do bring your car to you but when we came back late after seeing a movie we had to park down the street from the hotel risking a parking ticket and I was not happy about that . The room was okay but for the rates they charge I would expect more, yes they do provide earplugs but the noise level from the street was so bad we could not sleep with the windows open . All in all I was very disappointed in this hotel and the only reason I'm giving it three stars is because of location .there are nicer hotels in Edmonton that charge less.

  • Stayed: June 2014, travelled as a couple
    • Value
    • Rooms
    • Service
Thank Brent6701
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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1,168 - 1,174 of 1,463 reviews

Reviewed 1 August 2014

My wife and kids and I stayed at this most excellent boutique hotel in early July 2014. I was very impressed across the board: with the accommodations, the helpful staff, the location and even the morning breakfast offerings. The hotel is in the middle of Strathcona and, thus, walking distance to a variety of fun restaurants and venues. It was a great base of operations to see Edmonton.

  • Stayed: July 2014, travelled with family
    • Location
    • Rooms
    • Service
2  Thank Tim P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Dawn L, General Manager at Metterra Hotel on Whyte, responded to this reviewResponded 6 August 2014

Dear Tim P,

We are so glad you enjoyed your stay with us and were able take advantage of our many amenities and wonderful neighbourhood!

Thank you for your review! We hope to see you again soon!

Sincerely,

Dawn Li
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 28 July 2014

enjoyable stay at the Metterra on Whyte Avenue. Appreciated the ear plugs provided in room and good breakfast with self serve cappuccino machine and happy hour with snacks. Air conditioning not working well on second night, but overall, a pleasant experience in comfortable hotel. The king size bed, free wifi and shower with several heads were great. There is valet parking available, though we did not choose to use this, using the outdoor parking lot about a block away. A variety of newspapers were available in the lobby. Friendly staff; it was a bustling place with a wedding being celebrated there this weekend. We would return to this hotel.

Room Tip: ask about location of room for quietness
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  • Stayed: July 2014, travelled as a couple
    • Sleep Quality
    • Cleanliness
    • Service
1  Thank lemon910
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Dawn L, General Manager at Metterra Hotel on Whyte, responded to this reviewResponded 29 July 2014

Dear lemon910,

We are so thrilled to hear that you had an enjoyable stay with us! We are happy that you enjoyed the breakfast and that the ear plugs helped you experience a restful sleep! We apologize that the air conditioning was not working up to par. We will look into the situation to make sure it is working at full capacity.

We are pleased you were able to experience the vibrant neighbourhood that we are so proud of! Thank you for your review and we hope to see you again soon!

Sincerely,

Dawn Li
General Manager

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Reviewed 25 July 2014

My boyfriend and I stayed at this property and it was absolutely perfect. We were in room 304 and it had a HUGE outdoor patio where we enjoyed wine and the sights and sounds of the bustling downtown. The breakfast was wonderful and we especially enjoyed the latte machine - very fancy! We stayed for two nights and the staff were very friendly and accommodating - we felt truly WELCOMED there and as though they appreciated our business. The location is perfect for our age range (late 20s, early 30s) as it's a trendy location with lots to do! The hotel was not full of party animals though which we liked :) Overall fantastic experience!

Room Tip: Rooms on the third floor that face the front of the hotel have huge patios!
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  • Stayed: June 2014, travelled as a couple
    • Location
    • Rooms
    • Service
Thank LadyTravel08
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Dawn L, General Manager at Metterra Hotel on Whyte, responded to this reviewResponded 29 July 2014

Dear LadyTravel08,

We are so pleased that you enjoyed your stay with us! It sounds like you had a lovely time! We are very proud of our vibrant neighbourhood and are so pleased that you were able to experience it. Thank you for your kind words about our staff! We do truly appreciate your business!

We hope to see you again soon!

Sincerely,

Dawn Li
General Manager

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Reviewed 25 July 2014

My partner and I went to the hotel in July. We used the self-parking, which was just a public parking lot a block over - really great!

I requested a quiet room, and it was not facing whyte ave. The location is great, with shops and restaurants nearby.

The quality of breakfast was good, but considering it's included it's hard to be too picky. There was a lot of variety of food, which was nice.

I would stay there again.

Room Tip: Request a quiet room. The free self-parking is great.
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  • Stayed: July 2014, travelled as a couple
    • Rooms
    • Cleanliness
    • Service
1  Thank KJ300052
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Dawn L, General Manager at Metterra Hotel on Whyte, responded to this reviewResponded 29 July 2014

Dear KJ300052,

Thank you for your review! We are very proud of our neighbourhood and are so excited that you were able to enjoy the shops and restaurants! We hope to see you again soon!

Sincerely,

Dawn Li
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 22 July 2014

Pretty good hotel located in a trendy area. Lots of restaurants, bars and coffee shops...great Mexican place next door! The service at the hotel was fantastic. I found the front desk extremely helpful and was always greeted with a smile. I will stay here again if I'm in the area!

  • Stayed: March 2014, travelled solo
    • Rooms
    • Cleanliness
    • Service
Thank Express T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Dawn L, General Manager at Metterra Hotel on Whyte, responded to this reviewResponded 29 July 2014

Dear Express T,

Thank you for your wonderful review! We are so pleased that you found your stay comfortable and enjoyable and were able to experience some of the magic of our neighbourhood.

We hope to see you again soon!

Sincerely,

Dawn Li
General Manager

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Reviewed 3 July 2014

We really enjoyed our stay at this hotel. It's location was perfect, the service was friendly and impeccable. Our room was on the 8th floor with perfect views of Whyte ave and Edmonton. The hotel had left us earplugs in case the noise from Whyte became too much but we didn't have to use them. As soon as we closed the balcony doors all noise was blocked out and we had a very good night's sleep. The bed was extremely comfortable and our room was surprisingly large and spacious. Breakfast was included as was a wine tasting in the afternoon but we were unable to enjoy either, unfortunately. I would definitely stay here again.

  • Stayed: June 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank VancouverTravelGirl
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Dawn L, General Manager at Metterra Hotel on Whyte, responded to this reviewResponded 9 July 2014

Dear VancouverTravelGirl,

Thank you for your review! It's great to hear that you enjoyed your stay with us and found our property to be comfortable and quiet and the service to be friendly and efficient. We are sorry that you were not able to enjoy our breakfast or wine and cheese reception. What a wonderful excuse to come back and visit us again!

Thank you for choosing to stay with us, we hope to see you again soon!

Sincerely,

Dawn Li
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Metterra Hotel on Whyte

Address: 10454 82 Ave NW, Edmonton, Alberta T6E 4Z7, Canada
Region: Canada > Alberta > Edmonton
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Room Service Wheelchair access
Hotel Style:
#1 Business Hotel in Edmonton
#2 Romantic Hotel in Edmonton
#3 Family Hotel in Edmonton
#8 Green Hotel in Edmonton
Price Range: £103 - £143 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Metterra Hotel on Whyte 3.5*
Number of rooms: 98
Official Description (provided by the hotel):
We believe all travelers deserve exceptional value, service and comfort and quality should come standard with every room. We offer guests a complimentary and extensive breakfast buffet each morning in our Hospitality Suite. Guests can choose from an array of both hot and cold breakfast items, prepared by our in-house chef. Piping hot oatmeal, home cooked egg dish and accompanying meat for those who appreciate a hearty breakfast to start their day. On the lighter side we offer a cold selection of cereals, yogurt, fruit, pastries and juices. Touch of a button barista worthy cappuccinos, espressos and lattes along with a variety of specialty teas are available all day. To end the day, complimentary wine tasting and assortment of appetizers are offered between 17:30 and 18:30. Also complimentary to our guests is parking, Wi-Fi and bicycle rentals. Metterra provides a contemporary hospitality experience on Edmonton’s trendy Whyte Avenue to travelers who appreciate accessible luxury. ... more   less 
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Also Known As:
Metterra Hotel Edmonton

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