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“Horrible Experience at the Whyte Ave Keg” 1 of 5 bubbles
Review of The Keg Steakhouse + Bar - Strathcona

The Keg Steakhouse + Bar - Strathcona
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Ranked #93 of 2,376 Restaurants in Edmonton
Certificate of Excellence
Cuisines: Canadian, Steakhouse, Bar
More restaurant details
Restaurant details
Good for: Groups, Romantic, Child-friendly
Dining options: Dinner, After-hours, Full Bar, Reservations, Seating, Serves Alcohol, Waitstaff, Wheelchair Accessible
Neighbourhood: Queen Alexandra
Edmonton, Alberta, Canada
Level Contributor
108 reviews
72 restaurant reviews
common_n_restaurant_reviews_1bd8 71 helpful votes
“Horrible Experience at the Whyte Ave Keg”
1 of 5 bubbles Reviewed 19 January 2014

Went to the Keg over by Whyte last night, 2 couples all of us about 50 years old, were told half hour wait for the bar area, longer for the dining room. we waited 90 min in the bar and finally got a seat, while we were in the Bar the guys had 2 Beers each, and the girls had 3 girlie fruity drinks. when we sat for dinner the waiter tells us we cant have any more alcohol? Manager had cut us off for being loud? we were all dumb founded and ordered our meals and waited patienty with water and a square of bread. 45 min goes by and still no food? called the waiter over and asked where our food was, and wanted to see the manager. This young arragant man comes out and starts arguing with us for asking where the food is, then we ask why we couldnt get a beer, he says we had too much to drink before we came in, we had nothing to drink before we came in????? I really took offense at this point and had enough, we paid our tab and left without eating. We walked over to Chiantis and were treated like gold and had a nice meal, we all couldnt beleive what the Keg did to us. Our group are all proffessionals and we were dumb founded about the treatment we got. wasted 2.5 hours and got no food, we arrived right about 7 pm, the place was busy, but there is no excuse for the customer service we got, expecially the manager, this guy needs serious training on how to treat customers

  • Visited January 2014
    • 1 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Atmosphere
    • 1 of 5 bubbles
      Service
    • 1 of 5 bubbles
      Food
Helpful?
18 Thank David K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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146 reviews from our community

Visitor rating
    62
    52
    20
    2
    10
Rating summary
    Food
    Service
    Value
    Atmosphere
Date | Rating
  • English first
  • French first
  • Japanese first
  • Spanish first
  • Any
English first
Sao Carlos, SP
Level Contributor
62 reviews
21 restaurant reviews
common_n_restaurant_reviews_1bd8 42 helpful votes
“Wow!”
5 of 5 bubbles Reviewed 18 December 2013

Food here is amazing. Steak is delicious, superb! The atmosphere is great. Good place to have a nice food and hang out with your friends!

  • Visited December 2013
    • 3 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Atmosphere
    • 5 of 5 bubbles
      Service
    • 5 of 5 bubbles
      Food
Helpful?
1 Thank DarthVader86
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Moose Jaw, Canada
Level Contributor
258 reviews
183 restaurant reviews
common_n_restaurant_reviews_1bd8 90 helpful votes
“Getting Tired”
4 of 5 bubbles Reviewed 24 August 2013

Just not what it used to be, overpriced and service really gone downhill. Sorry, but things are only average but prices sure are outragous.

Visited August 2013
Helpful?
Thank Huntlg
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
lhunt
Level Contributor
20 reviews
13 restaurant reviews
common_n_restaurant_reviews_1bd8 9 helpful votes
“Overpriced”
3 of 5 bubbles Reviewed 31 July 2013

Service was not good, actually poor. Food was pretty good, but prices have gone out of control. Very noisy and not up to standards. Going down fast

Visited July 2013
Helpful?
Thank lhunt
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Surrey, Canada
Level Contributor
82 reviews
49 restaurant reviews
common_n_restaurant_reviews_1bd8 34 helpful votes
“Best steak I've ever had!”
5 of 5 bubbles Reviewed 18 July 2013

Seriously, the steak was awesome. Had the sirloin tip - cheapest on menu but you wouldn't have known it. Good service, nice atmosphere. One of the better Kegs, as sometimes they tend to be dark or spaced out.

  • Visited July 2013
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Atmosphere
    • 4 of 5 bubbles
      Service
    • 5 of 5 bubbles
      Food
Helpful?
Thank Sally29
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

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