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“Effortless, excellent stay with breakfast”

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Hampton Inn and Suites by Hilton Edmonton/West
Ranked #5 of 91 Hotels in Edmonton
Certificate of Excellence
Reviewed 2 August 2014

Perfect for a quick family night. Easy to get to, and easy access to West Ed. Room was excellent, staff very friendly and willing to ensure we were happy. Breakfast was fantastic and had everything we needed and more. Pool and hot tub was a hit with the kids and adults in the morning. And a bonus from top floor, a great view of the city in the distance (east view). And best of all, even during a torrential downpour, no leaks in the top floor room! Only issue for us was the long commute to Commonwealth for a football game (car & train required).

  • Stayed: July 2014, travelled with family
    • Value
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    • Sleep Quality
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Review collected in partnership with Hampton
Thank Brian A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
JordanMajeau, General Manager at Hampton Inn and Suites by Hilton Edmonton/West, responded to this reviewResponded 7 August 2014

Good day Brian A

We would like to take this opportunity to thank you for making us a part of your travel plans while you were in the Edmonton area. The team and I are also very encouraged that you enjoyed your overall experience. We hope to see you back soon. All the best!

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640 - 646 of 1,076 reviews

Reviewed 29 July 2014

We booked here for one week while we are on our home hunting trip and the moment we walked through the door we were well taken care of! Excellent room service, pool area is wonderful to relax in, the breakfasts were great, free wifi in the rooms, front staff are very accomadating! I would highly recommend this hotel to anyone. We were very pleased.

  • Stayed: July 2014, travelled as a couple
    • Location
    • Rooms
    • Service
Thank sam_billard91
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
JordanMajeau, General Manager at Hampton Inn and Suites by Hilton Edmonton/West, responded to this reviewResponded 7 August 2014

Hey Sam Billiard91!

The team and I are very encouraged to see that you had a great experience while you were in the area on a hunting trip. We really enjoyed having you stay with us and we hope to see you back the next time you're in the area! Take care!

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Reviewed 29 July 2014

As a family of 5, its sometime difficult to get a comfortable room that everyone has a sleeping space, but the Hampton Inn & Suites offers a super large comfortable family room with 2 queen beds and a large pull out couch. The room was clean and just as we have come to expect it, however around midnight the A/C decided to kick on and off making the room very stuffy. The front desk staff quickly brought us up a fan, however it was very warm in the room for the rest of the night making it tough to sleep for the rest of the night.

Breakfast selection was awesome and everyone had lots to eat and staff were very friendly to all of us. Stayed July 27 2014

  • Stayed: July 2014, travelled with family
    • Sleep Quality
    • Rooms
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1  Thank SamuelandSaphire
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
JordanMajeau, General Manager at Hampton Inn and Suites by Hilton Edmonton/West, responded to this reviewResponded 7 August 2014

Good day Samuel E

Thank you for taking some time share your experiences at our property with the online travel community. We are pleased to see that our team was able to jump into action on your behalf and work towards a solution with the in room climate controls. We are also encouraged to see that you and your family had a great filling breakfast before heading out for the day. We hope to see you all back soon! Take care!

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Reviewed 28 July 2014

Pro:
-Clean, spacious room.
-Staff are also quick in cleaning up common areas (someone vomited in hallway + elevator & staff were quick to clean-up).
-Friendly, fast check-in.
-Free daily newspaper in lobby.
-Large safe.
-Speedy free wifi.
-Comfortable, firm bed.
-Easy access to ring highway ( see tip).
-Plenty of free parking.
-Did use the pool on the ground floor - not busy.
-Breakfast was pretty good, good fresh fruit selection.

Con
-Sink is higher, less accessible for younger kids to use.
-Hotel is not at a major intersection, initially difficult to find, instead looked for the Marriott next door.

Yes, will stay again.

Room Tip: -Cut through Marriott parking lot next door to access Stony Plain Rd if you want to head west.
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  • Stayed: June 2014, travelled on business
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Thank 230Ray
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
JordanMajeau, General Manager at Hampton Inn and Suites by Hilton Edmonton/West, responded to this reviewResponded 28 July 2014

Hello 230Ray!

Thank you for taking the time to provide the Tripadvisor community with a very thorough review of our property. It's always encouraging for us to see when a guest has enjoyed their stay. Reviews like this go a long way in helping a potential guest understand what they can experience when traveling to our property. We're very pleased to see that we were able to be a part of your travel plans. The team and I would like to thank you for staying with us and we hope to see you back soon. All the best!

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Reviewed 27 July 2014

My daughter, niece and I recently stayed at the Hampton for five nights while out visiting family in Edmonton! Check in was seamless and the front desk staff was extremely nice and friendly! Our room was on the 5th floor which was great - no noise above us. Minimal hallway noise, nothing major.

The beds were very comfortable. The cleaning staff was so considerate, leaving us extra towels, toiletries, coffee, hot chocolate for the girls, they were excellent. I was very impressed!!

The girls loved the pool area and I loved the hot tub!!

The continental breakfast was one of the best we have had. They had a good assortment every morning of breads, muffins, they had eggs every morning, sometimes pre-made omelettes, bacon, sausages, you could make waffles, lots of juice, fruit and coffee. We were always full and never felt that it wasn't enough, an excellent complimentary continental breakfast!

Check-out was just as easy, I asked at the front desk if they sold stamps so I could mail a birthday card and she said they didn't but she actually gave me one.........so yes, we were very impressed by this hotel and would definitely stay again!

Room Tip: We loved the 5th floor!
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  • Stayed: July 2014, travelled with family
    • Sleep Quality
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Thank leahb
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
JordanMajeau, General Manager at Hampton Inn and Suites by Hilton Edmonton/West, responded to this reviewResponded 28 July 2014

Good day LeahB

Thank you for taking an opportunity to support our property with a fantastic Tripadvisor review. We are so pleased to see that you and your family had a great experience at our property. It is also very encouraging to us to see that you had an opportunity to connect with our great room attendants. Our housekeeping team is certainly the "heart of the house" and it's delightful to see them mentioned in this review. We're so glad you chose to make us a part of your travel plans and we hope to see you back in the near future. Take care!

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Reviewed 25 July 2014

We booked to stay for one night at Hampton Inn Edmonton West through Expedia in July. Hotel front staff knew that we had paid through Expedia and said they would not process any charge. However, checked my credit card statement when we got home and found out we were charged both from Expedia and from Hotel. I called hotel, a staff confirmed the charges and advised to called Expedia for them to call hotel so that hotel would refund the charge that they should not do. The process took me a good hour and a half as Expedia staff needs to get a hold with Holly the manager, who the only one can make the refund happened.
The stay was good. Staff were friendly. But check your credit card closer in case this happen to you, and it is not fun to spend extra time to get refund after you are tired from long trip.

  • Stayed: July 2014, travelled with family
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3  Thank TuNhi1977
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 21 July 2014

All the hotel personnel are trying to make your stay as good as possible. They are smiling and always trying to help you. I was empressed with the high level quality of the customer service. Thank you!

  • Stayed: July 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
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Review collected in partnership with Hampton
Thank Dany D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
JordanMajeau, General Manager at Hampton Inn and Suites by Hilton Edmonton/West, responded to this reviewResponded 22 July 2014

Greetings Danny D!

Thank you for the kind review, we really appreciate your support. Our team is completely dedicated to ensuring that our guests have a fantastic experience while staying at our property. Our associates are encouraged to see that you enjoyed the quality of service that we provide. We look forward to hopefully seeing you back soon. Take care!

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Additional Information about Hampton Inn and Suites by Hilton Edmonton/West

Address: 18304 100 Avenue, Edmonton, Alberta T5S 2V2, Canada
Phone Number:
Region: Canada > Alberta > Edmonton > Place LaRue
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Swimming Pool Wheelchair access
Hotel Style:
#1 Family Hotel in Edmonton
#2 Business Hotel in Edmonton
#4 Best Value Hotel in Edmonton
#6 Romantic Hotel in Edmonton
Price Range: £72 - £100 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Hampton Inn and Suites by Hilton Edmonton/West 2.5*
Number of rooms: 103
Official Description (provided by the hotel):
The Hampton Inn & Suites by Hilton Edmonton/West is located in West Edmonton, conveniently located only minutes from the West Edmonton Mall and Telus World of Science-Edmonton. Many other area attractions are within driving distance. So whether you're in town to soak up some history, close a burgeoning business deal or get outside for some adventure, you'll soon discover why our hotel in Edmonton is the gateway to the North and so much more. ... more   less 
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Also Known As:
Hampton Inn And Suites Edmonton/West
Hampton Inn & Suites Edmonton/West Hotel Edmonton
Hampton Inn Edmonton
Hampton Inn Hotel Edmonton
Edmonton Hampton Inn

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