stayed overnight and had a terrible room which was beside the elevators…complained to front desk in the morning and no regret expressed from the front desk lol…I've stayed at this hotel 3 times in total now in the last year and this last time tore it lol. I won't be staying there again. incidentally I'm not impressed with the breakfast either as the eggs have had cheese on them every time I'm there and being unapologetic about not liking cheese I never get eggs or bacon there. I've always enjoyed the Sutton and have stayed there many many times over the years so I won't be letting the crazy lady of the house talk me into the Matrix again :)
one last thing worth mentioning is the city of Edmonton is deplorable about removing snow from the streets rendering the access from the side street a non option however the wonderful taxi drivers (2) both let us out in the snowbank instead of driving into the lobby parking due to inability to get back out on the street lol
- Official Description (provided by the hotel):
- We believe all travelers deserve exceptional value, service and an unsurpassed downtown Edmonton hotel experience. We offer guests a complimentary and extensive breakfast buffet each morning in our Hospitality Suite. Guests can choose from an array of both hot and cold breakfast items, prepared by our in-house chef. Piping hot oatmeal, home cooked egg dish and accompanying meat and potatoes for those who appreciate a hearty breakfast to start their day. On the lighter side we offer a cold selection of cereals, yogurt, fruit, pastries and juices. Touch of a button barista worthy cappuccinos, espressos and lattes along with a variety of specialty teas are available all day. To end the day, complimentary wine tasting and assortment of appetizers are offered between 17:30 and 18:30. Also complimentary to our guests is parking, downtown Lexus Town Car Service, Wi-Fi and bicycle rentals. Matrix Hotel provides a sophisticated hospitality experience to travelers who appreciate great design and need convenient access to the heart of the city. ... more less
- Reservation Options:
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- Also Known As:
- Matrix Hotel Edmonton