first off id like to say my fiance and i had a lovely stay at the matrix hotel over christmas.. we checked in on dec 24th and checked out dec 26th, we stayed on the 16th floor in a platnuim suite for the 2 days we were there... and paid alot of money for our stay as well... everything was nice the room was clean...when we checked out we has accidently left a few idems behind in the bedroom closet... we called to notify the matrix hotel of the belongings behind in an idemized list... turns out only half of our things were recovered... i personally was very upset because i had left behind a very sentimental gift and it was one of the idems that were not recovered... my fault granted for not double checking but i would like to suggest to the matrix hotel that they screen their cleaning staff alot better as they do have a theif on staff...we took every mesure to recover our left behind idems thinking that they would all be returned seeing as we were only one of a few rooms rented out over christmas holidays...apperantly not! because of this we will NEVER stay at this hotel again.. not because it wasn't nice but because of the low standards of their staff on hand.... lesson learnt always double check your room! very sad about not recovering all of our things from this hotel and very dissapointed knowing that some one on the cleaning staff got to keep my brand new very expencive red velvet shoes and the rest of our things :( SHAME ON YOU!!
- Official Description (provided by the hotel):
- We believe all travelers deserve exceptional value, service and an unsurpassed downtown Edmonton hotel experience. We offer guests a complimentary and extensive breakfast buffet each morning in our Hospitality Suite. Guests can choose from an array of both hot and cold breakfast items, prepared by our in-house chef. Piping hot oatmeal, home cooked egg dish and accompanying meat and potatoes for those who appreciate a hearty breakfast to start their day. On the lighter side we offer a cold selection of cereals, yogurt, fruit, pastries and juices. Touch of a button barista worthy cappuccinos, espressos and lattes along with a variety of specialty teas are available all day. To end the day, complimentary wine tasting and an assortment of appetizers are offered between 17:30 and 18:30. Also complimentary to our guests is parking, downtown Lexus Town Car Service, Wi-Fi and bicycle rentals. ... more less
- Reservation Options:
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- Also Known As:
- Matrix Hotel Edmonton