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1,759
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All reviews wine tasting wildflower grill platinum suite free parking downtown edmonton great hotel free wine and cheese breakfast buffet mini bar bathroom door business trip central location rooms are clean a great stay would highly recommend this hotel enjoyed my stay front desk staff
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Reviewed 19 June 2018

Still one of the best hotels to stay at in Edmonton if you need to be close to the downtown, U of A, the Legislature, etc. Really good rates once you include parking, wifi, a fantastic breakfast, a newly updated fitness room plus great options on site for dining.

  • Stayed: June 2018, travelled on business
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Review collected in partnership with this hotel
Thank BlakePedersen
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Olaf M, General Manager at Matrix Hotel, responded to this reviewResponded 21 June 2018

Hello BlakePedersen, Thank you for your continued support and feedback. It is nice to hear that you continue to enjoy your stays, complimentary amenities and the new equipment in our fitness center. We look forward to seeing you in near future. – Olaf, General Manager

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Reviewed 19 June 2018

I was happy to stay at this property again for business and was pleased to see the level of service and cleanliness had been maintained in the year since my last stay. I love the wonderful breakfast and wine tasting each day! The proximity to the LRT (local metro) is great and there are many lovely downtown dinner locations as well. A Starbucks right underneath the hotel is the cherry on top!

  • Stayed: May 2018, travelled on business
    • Value
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Review collected in partnership with this hotel
Thank shannonf884
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Olaf M, General Manager at Matrix Hotel, responded to this reviewResponded 21 June 2018

Hello shannonf884, Thank you for your continued loyalty. It is great to see your comments on our service, cleanliness and complimentary amenities. The team takes a lot of pride in our product and service. We hope to see you soon. Olaf – General Manager

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Reviewed 18 June 2018

Have stayed here many times for business due to the close proximity to the office. The free breakfasts are excellent and the rooms are modern and recently renovated from the looks. If you are fortunate enough to get upgraded to one of the larger suites, they are quite nice.

  • Stayed: August 2017, travelled on business
    • Value
    • Cleanliness
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Thank Chris P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Olaf M, General Manager at Matrix Hotel, responded to this reviewResponded 19 June 2018

Hello Chris P, Thank you for your feedback and your continued use of the Matrix. I am happy to hear that you like our breakfast and the design of our rooms. We are looking forward to seeing you the next time you are in Edmonton. – Olaf, General Manager

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Reviewed 18 June 2018

Me and my husband were looking to have a staycation in the city and this was a great hotel choice. The complimentary wine tasting and breakfast is worth while. The room is nice, clean and comfortable.

  • Stayed: June 2018, travelled as a couple
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    • Location
    • Sleep Quality
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Review collected in partnership with this hotel
Thank kathyadewusi
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Olaf M, General Manager at Matrix Hotel, responded to this reviewResponded 19 June 2018

Hello kathyadewusi, It is great to hear that enjoyed your stay and took advantage of the complimentary wine tasting and breakfast. Thank you for sharing. We hope to see you soon. – Olaf, General Manager

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Reviewed 14 June 2018 via mobile

I was in town for a couple exams & had stayed the night. I had precisouly stayed here & all was good. As I was leaving I got my bill under the door $230. Just like it should’ve been. But, my bank statement says 310$ & decides to leave it for a few days thinking that they will pay be back cause it was probably for the damage deposit but NOPE. I just want that $70 they owe me

Stayed: June 2018, travelled solo
Thank Autumndawn8
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Olaf M, General Manager at Matrix Hotel, responded to this reviewResponded 15 June 2018

Hello Autumndawn8, Thank you for your feedback and reaching out to me today. As discussed, the $310 is not an actual charge. It is a pre-authorization on your credit card. The final charge by the hotel is in line with the statement that was delivered to you. The remainder of the pre-authorization will be released by your credit card provider. Credit card companies typically take between 3 and 5 days to release these pre-authorizations. Please contact me directly if you have any more concerns. I do hope that we will see you for your next visit to Edmonton. – Olaf, General Manager

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