Staying here started out as a huge pain in the buttox. I had a bunch of expensive luggage on a trolly, and I was put on the second floor. That was fine, except the room number written on my key holder was written down wrong; back down to the lobby with all my stuff to figure out where I was actually supposed to be, since I wasn't about to leave it unattended.
I was told to go back to the second floor to another room. After lugging my stuff up a second time, my key worked and I slipped inside. As I doffed my shoes and jacket and began to remove my heavy luggage from the trolly, something struck me as deeply wrong: there was someone else's luggage in the room. And their McDonald's packaging was in the trash. I was in someone else's room!
Fuming, I went downstairs a second time with all my luggage and demanded to be put on a first story room, because there was no way I was going to drag my stuff up a third time. My request was granted.
About half an hour after settling into my room, I got a call from the front desk asking me if everything was alright. I said yes, and they asked to confirm if I was in a room on the second floor. I could not believe there was so much dysfunction going on in this hotel.
The lobby is spacious and modern, and the rooms were clean and adequate. I did not have wireless internet in my room, and had to tether my phone. My room didn't have a view to speak of.
- Official Description (provided by the hotel):
- Full service hotel including complimentary hot breakfast buffet on a daily basis. Conveniently located. ... more less
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- Also Known As:
- Quality Hotel And Conference Centre
- Quality Hotel & Conference Centre Fort McMurray, Alberta, Canada