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“Good Expereince - Seems Trip advisor should update the rate I got $119”

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Stonebridge Hotel Fort McMurray
Ranked #17 of 18 Hotels in Fort McMurray
Hamburg, Germany
Level 1 Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
“Good Expereince - Seems Trip advisor should update the rate I got $119”
Reviewed 30 March 2010

I thought this hotel was quite good! Read the other reviews... I had great service... I thought the front desk people where friendly and particularlly ?Jenifer? there had a great sense of humour! Great food and the bar staff are great! After a long day at work it is nice to talk to nice people!

BTW the Rate listed on this site and others is wrong The room price is $119 - I re-booked through the Stonebridge...

  • Stayed March 2010, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Hype_8223
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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68 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (16)
Date | Rating
  • English first
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English first
Central Alberta
2 reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed 25 January 2010

The money seems to have been spent to lure you in. The room I had was a horrid freezing 1970's hole. Very poor and very expensive. Once I got into the elevator I knew I made a bad choice.........

  • Stayed January 2010, travelled on business
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Traveller123435
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

Travellers are raving about these Fort McMurray hotels

Texas
1 review
Reviewed 6 November 2009

My business partner and I stayed two nights at this hotel. It was more expensive than others and was downtown, so we thought it would be a good bet. Got up the first morning and attempted to get ready for a client presentation. NO HOT WATER! Contacted front desk and they said it was out for the entire hotel. Had to visit client without a shower. Temperatures were below 0 Celsius. Complained to the manager about being charged full rate and she knocked off $20 Canadian dollars off my bill. Ridiculous...You could not pay me to stay at this hotel again. Other than the hot water issue, rooms were cheap, cramped, and dingy. Wireless internet was on and off (kinda like the hot water).

  • Stayed October 2009, travelled on business
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank rsgd4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Calgary, Canada
Level 5 Contributor
62 reviews
44 hotel reviews
common_n_hotel_reviews_1bd8 261 helpful votes
Reviewed 24 February 2009

Our stay at the Stonebridge Hotel was satisfactory. Nothing special here, but it was satisfactory and seemed clean. The front desk staff were helpful and polite. Best thing about this is hotel is the location, right downtown. We were here as part of the InterPLAY festival in Aug. 2008.

  • Stayed August 2008, travelled on business
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Beerboy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Calgary, Alberta
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 24 October 2007

Not sure who the other traveller encountered, but the girls at the Front Desk of the Stonebridge in Fort McMurray are always very pleasant and take care of my extra business requirements. The property itself is not the Ritz. That said, chances are if you are reading this, that you already know that Fort McMurray isn't exactly a travel vacation destination. The Stonebridge has all that I need - nicely kept rooms with Refidgerator and Microwave (some have kitchenettes) free internet, close proximity to everything downtown, and a staff that will do all it can to help me with some special business needs. For the location and service, I haven't found better... and sI am up here over six months out of the year.

  • Liked — Location and Service
  • Disliked — The Restaurant (I am told it is a separate owner and management.)
  • Stayed October 2007, travelled on business
    • Value
    • Location
    • Check-in / front desk
    • Rooms
    • Cleanliness
    • Service
    • Business service (e.g., internet access)
Helpful?
2 Thank oilsandsguy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
nowhere
1 review
Reviewed 5 October 2007

The hotel is now called the Stonebridge and I would NEVER stay there again.

First of all there was a mouse in my room and the staff didn't really care. Nooone apologized or anything. I was there for 2 weeks and there was a mouse in another guests' room as well. They said they were calling pest control but I didn't see any.

The staff working at the front desk are arrogant and rude. They have so much attitude.

I advise anyone who is going to stay in Fort McMurray to avoid this hotel at all costs.

Stayed September 2007
Helpful?
Thank noone12
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Stonebridge Hotel Fort McMurray

Property: Stonebridge Hotel Fort McMurray
Address: 9713 Hardin St, Fort McMurray, Alberta T9H 1L2, Canada (Formerly Travelodge)
Region: Canada > Alberta > Fort McMurray
Amenities:
Bar / Lounge Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Suites
Hotel Style:
Ranked #17 of 18 Hotels in Fort McMurray
Price Range (Based on Average Rates): £
Hotel Class:3 star — Stonebridge Hotel Fort McMurray 3*
Number of rooms: 135
Official Description (provided by the hotel):
Centrally located in downtown Fort McMurray, the Stonebridge Hotel is in the ideal location and the place to stay for the best service and absolute value. All our rooms feature fridges and microwaves, brand new 2011 internet enabled 46" LED HD TVs, free local calls and complimentary high speed internet. Enjoy our free fitness room, free business centre and free energized parking. We have a Smitty's restaurant and Bailey's Pub inside the hotel for your convenience with available room service. Stay at Stonebridge and experience the difference! ... more   less 
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Also Known As:
Stonebridge Hotel Fort McMurray Alberta, Canada

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