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Merit Hotel & Suites
Ranked #3 of 18 Hotels in Fort McMurray
Certificate of Excellence
Orangeville, Canada
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
“Good Stay”
Reviewed 5 April 2014

Friendly front desk staff, special reference to Pearl. Room was clean and well-serviced for my four night stay. Ate most meals in the attached Pantry restaurant which had a good variety of food on the menu and in addition, very good service. When in Ft. Mac again, I will definitely stay at the Merit again. It's a safe bet !

Room Tip: I prefer to have a room on the top (4th) floor with window facing the rear of the building and not t...
See more room tips
  • Stayed April 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Steve P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Michel J, General Manager at Merit Hotel & Suites, responded to this review, 11 April 2014
We are delighted to read that you have truly enjoyed you stay at our hotel and were satisfied with the overall provided services and that you enjoyed the restaurant as well.
Rest assured that your compliments have gladly been shared with Pearl and the entire team and we do look forward to welcoming you soon again to our hotel.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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229 reviews from our community

Traveller rating
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    78
    27
    12
    4
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (43)
Date | Rating
  • English first
  • French first
  • Any
English first
Toronto
Level Contributor
71 reviews
63 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
Reviewed 9 March 2014

After the previous hotel I stayed at in the area, I was not expecting much from any hotel in Fort Mac. The Merit Inn was a pleasant surprise! I think all rooms are suites. I had a king bedroom, with French doors opening up to the living room. Very nice layout, spacious bathroom and nice carpet (looks new and well maintained).
Recommend this hotel.
Happy travels!

  • Stayed March 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Suman514
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Michel J, General Manager at Merit Hotel & Suites, responded to this review, 26 March 2014
Thank you for your comments, I am happy to hear we were able to accommodate you.
We are delighted to read that you have truly enjoyed you stay at our hotel and were satisfied with the overall provided services.
Hope to see you very soon
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Edmonton, Canada
Level Contributor
3 reviews
Reviewed 6 February 2014

I stayed with a group at this hotel. Rooms were comfortable. My colleague's room did not have a properly working heater but the staff were able to resolve it for us immediately. The food in the restaurant is okay. Family style. Nothing fancy. But good enough to fill the hungry stomachs of my co-workers. The hot tub hasn't been fixed for a long time but we didn't need it anyway. It would have been nice to have experienced it but not a deal breaker. The undergound parking is very convenient. Did I say it's heated? I like the staff at the front desk above all. They are very nice and friendly. The front desk manager was very accommodating and he took care of us very well. He was able to find rooms for us at last minute even if the hotel was full. Forgot my iphone charger and he went out of his way to find one for me and deliver it to my room. That's service. Fort Mcmurray may be very cold but the staff made us feel warm.

Room Tip: book in advance if travelling on a weekday. this hotel tends be full on weekdays.
See more room tips
  • Stayed January 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Hunt-a-While
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Michel J, General Manager at Merit Hotel & Suites, responded to this review, 14 February 2014
We are delighted to read that you have truly enjoyed you stay at our hotel and were satisfied with the overall provided services.
Rest assured that your compliments have gladly been shared with the entire team and we do look forward to welcoming you soon again to our hotel.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Edmonton, Canada
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 7 January 2014

The rooms were ok and the service was outstanding. I would recommend this Hotel in Fort McMurray. It is hard to find well managed hotels in Fort McMurray with professional staff. this one fits the bill on both counts.

  • Stayed December 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Vincent G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Michel J, General Manager at Merit Hotel & Suites, responded to this review, 14 January 2014
We are delighted to read that you have truly enjoyed you stay at our hotel and were satisfied with the overall provided services.
Rest assured that your compliments have gladly been shared with the entire team and we do look forward to welcoming you soon again to our hotel.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Onoway, Canada
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 13 December 2013

Very nice room, service was excellent, quiet and clean. Very secure elevator access is only available with a room key. I would have no problem staying here again on business or for a family get away. I do not know how expensive the room was because it was a business trip.

  • Stayed December 2013, travelled on business
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Debdeb64
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Michel J, General Manager at Merit Hotel & Suites, responded to this review, 18 December 2013
We are delighted to read that you have truly enjoyed you stay at our hotel and were satisfied with the overall provided services.
Rest assured that your compliments have gladly been shared with the entire team and we do look forward to welcoming you soon again to our hotel.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Vancouver, British Columbia, Canada
1 review
Reviewed 9 November 2013

The room we had was very spacious. There was a separate room for a "living room" with couches and television. In the kitchen area there was a microwave and coffee maker. The bathroom was very clean. And the staff were very kind and helpful! Very happy with our stay in this hotel!

  • Stayed September 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Im33L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Michel J, General Manager at Merit Hotel & Suites, responded to this review, 18 November 2013
Dear Guest. Thank you for your most positive comments which I am always proud to pass on to our hard working Team.
We thank you for your ongoing support and value your feedback. We are looking forward to welcome you back in the most foreseeable future .
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Fort McMurray, Canada
Level Contributor
4 reviews
Reviewed 31 October 2013

I had a good experience checking in at this hotel for 2 nights. Clean hall way and the rooms are looking good. Very kind and welcoming receptionist her name was Denica. I will absolutely consider checking in here again in the future.

  • Stayed September 2013, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Jimson C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Michel J, General Manager at Merit Hotel & Suites, responded to this review, 11 November 2013
We are delighted to read that you have truly enjoyed you stay at our hotel and were satisfied with the overall provided services.
Rest assured that your compliments have gladly been shared with the entire team and we do look forward to welcoming you soon again to our hotel.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Merit Hotel & Suites

Property: Merit Hotel & Suites
Address: 8200 Franklin Ave, Fort McMurray, Alberta T9H 2H9, Canada (Formerly Holiday Inn)
Region: Canada > Alberta > Fort McMurray
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Kitchenette Restaurant Room Service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#3 Business Hotel in Fort McMurray
Price Range (Based on Average Rates): ££
Hotel Class:3 star — Merit Hotel & Suites 3*
Number of rooms: 160
Official Description (provided by the hotel):
Merit Hotel & Suites, Fort Murray full service downtown hotel offers comfort, convenience, style and always helpful service. EXTENDED stay suites available offering suites with kitchen and living room combinations. ... more   less 
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Also Known As:
Merit Hotel Fort Mcmurray
Merit Hotel & Suites Fort McMurray, Alberta, Canada

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