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“great stay” 4 of 5 bubbles
Review of Podollan Inn

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Podollan Inn
Ranked #6 of 19 Hotels in Fort McMurray
Certificate of Excellence
Ontario's Highlands, Canada
Level Contributor
4 reviews
“great stay”
4 of 5 bubbles Reviewed 16 July 2013

only been at fort mac murray twice but this stay was better than last. Besides the whole town being crazy expensive, the stay was good. rooms were quiet, comfortable, air conditioned, very clean, and everything worked. The elevator seemed a bit shaky but other than that it was all good. We ate in teh pub and food was good. Front desk was friendly and I got a smile from the housekeeper as well, which is usually rare amongst hotels. I would recommend this place to anyone headed to this town.

  • Stayed May 2013, travelled with family
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank gandrews1955
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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155 reviews from our community

Traveller rating
    68
    51
    16
    9
    11
See reviews for
9
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101
Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (11)
Date | Rating
  • English first
  • French first
  • Spanish first
  • Any
English first
1 review
4 of 5 bubbles Reviewed 29 June 2013

My company doing alot of work in fort mac and i been at podollan more than home the past few months. Beds are comfy as hell, tv works, internet works, place is clean and they serve free continental breakfast. Its all i need. The parking garage fits my truck, which dont happen often. Restaurant downstairs has good food and love the eye candy too. Jessa at front desk has the greatest smile! Thank you podollan for making my fort mac life easier to swallow.
Billy B

  • Stayed June 2013
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank mrbillyb
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Calgary, Canada
Level Contributor
4 reviews
2 of 5 bubbles Reviewed 22 June 2013

I reviewed this hotel a while ago and was rung up by a nice lady who assured me that the internet was being sorted out. So I came back, I like the extra room for long stays. Guess what, internet still sucks, I complained about 6 months ago give or take.
I also specifically asked for a washer dryer...guess what? no washer dryer. Asked front desk yesterday to get one...guess what still no washer dryer today.
I work in the bush and come back at night soaking wet and stinking of muskeg. A washer is important to me.
So for the price and what is actually supplied a thumbs down. I have an antenna cable in my bedroom but no TV btw. They are trying to promote themselves as a long stay upmarket establishment but its a long stay, expensive tatty place with few amenities that are provided as advertised.

  • Stayed June 2013, travelled on business
    • 2 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 2 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
Thank RGibs0n
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
London, AB
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed 7 June 2013

Well, i'd like to start off this review by saying that I absolutley love this place. it is a very nice looking hotel in my opinion and and the room I stayed in was great! the bed was so comfortable, and when I left and came back my room was always so clean, and the front desk is always there to help you. and their so lovley when I needed them. I loved the fact that the grab' N' go breakfast is there, it's so convnient when I can't always get breakfast. I will definetly be coming to this Hotel more often, becasue it was a fantastic stay

  • Stayed June 2013, travelled solo
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Taylor H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Camrose, Canada
Level Contributor
4 reviews
4 of 5 bubbles Reviewed 29 May 2013

Stayed here quiet a few times but sold out during week. Sometimes hard to get a room. Overall its a very good place. The front desk is always helpful, the rooms are always clean. Good tv and I love the beds, very comfy and for that reason hard to get out of. My boyfriend loves the place cuz he loves the pub downstairs.. It is good food and a lot of fun. continental was good, underground parking is nice, I feel safer when I don't have to park on street. I don't use internet very much but it worked everytime I needed it. Definitely will visit them again.

  • Stayed May 2013, travelled as a couple
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank sally c
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Vancouver, Canada
Level Contributor
7 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
1 of 5 bubbles Reviewed 12 May 2013

Looks are deceiving.
When you arrive one is impressed by the luxurious looking rooms, however its not long before you realise you have been had.

Internet hardly ever works at all.
The parking garage constantly leaking towards wiring health and safety?
But most shockingly room cleaner just props your door open and leaves your room open the whole day I was gobsmacked my computer and belongings in view of the elevator!!
Talk about being sensitive to the security of customers belongings.
Towel rail keeps falling off the wall never fix.
Heating does not work.

4 Days without hot water !

Hey it's Fort Mcmurray and everyone needs a room so staff gives a toot, all to boot you get billed 250 a day the most expensive in town.

Our company and affiliates will NEVER make use of this 'establishment' again.
I travel all over the world, this was my worst experience ever.
I'm not the only after reading the other ratings.

Room Tip: Avoid at all costs.
See more room tips
  • Stayed May 2013, travelled on business
    • 1 of 5 bubbles
      Value
    • 2 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 1 of 5 bubbles
      Service
Helpful?
Thank Zxenith
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Melanie L, Director of Sales at Podollan Inn, responded to this review, 30 May 2013
Thank you for your feedback.

The leaking pipe in the underground parking garage at the Residence was the cause of the hot water and heating issues. Unfortunately the technician had unforeseen difficulties with the repairs, and it ended up taking three days for the new parts to be installed. During this time we offered to move guests to rooms at the Inn, and we provided additional guest rooms for showers.

On occasion the internet is inconsistent in Fort McMurray. It’s not isolated to our hotel, but we understand your frustration. We have the highest speed internet plan available and we also upgraded and added wireless access points in the fall of last year. We apologize for your stay as these were issues beyond our control. We hope you can email the GM at kevin@podollan.com and /or set up a phone conversation. Thank you again for your comments. We would like to welcome you and your co-workers to stay with us again soon.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Edmonton, Canada
1 review
4 of 5 bubbles Reviewed 3 May 2013

I stayed at the Podollan for 10 nights and I have no complains about the customer service they provided, especially about the front desk staff. I needed to get to the airport on my last day there and the cab never showed up. One of the front desk staff (Noel) was just finishing up his shift and he offered me a ride to the airport. If it wasn't for him, I would've probably missed my flight. That's what I call customer service! Thanks!

  • Stayed April 2013, travelled on business
    • 3 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Maisam_Al
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Podollan Inn

Property: Podollan Inn
Address: 10131 Franklin Ave, Fort McMurray, Alberta T9H 2K8, Canada
Phone Number:
Region: Canada > Alberta > Fort McMurray
Amenities:
Bar / Lounge Business Centre with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Wheelchair access
Hotel Style:
#5 Business Hotel in Fort McMurray
Price Range (Based on Average Rates): ££
Hotel Class:3 star — Podollan Inn 3*
Number of rooms: 82
Official Description (provided by the hotel):
Podollan Inn features 62 individually decorated guest suites, The Podollan Inn goes beyond the standards expected of a five-star facility. Onsite amenities include a bar/restaurant and dining room as well as fully licensed room service. ... more   less 
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Also Known As:
Podollan Inn & Rez Hotel Fort Mcmurray
Podollan Inn And Rez
Podollan Inn Fort McMurray, Alberta, Canada

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