Our one night stay was very poor. Dirty pillows (lipstick and big black streaks), and when we called to get new ones we waited half an hour and then had to call again. Our toilet never did flush properly, we had no Kleenex in our room, there was a very loud, very large party in the room next to us that the hotel staff did not care to do anything about. They did not quiet down until 3:30 am and the next morning the cleaning staff was taking multiple flats of empties out of that room. This was a room of grown men who with no consideration for anyone else in the hotel. But the staff at the front desk should have done something about it.
If you want to actually sleep, this is not the place for you. The reservation process and customer service on check in was excellent, the shower spray pressure very good, other than that I have no positive comments about this hotel. We were at this hotel with a sports team and had multiple rooms, every family had complaints.
- Official Description (provided by the hotel):
- Looking for the best service value in Grande Prairie? Stay Stonebridge. Our full service hotel features 42" HD LCD TVs in every suite plus satellite service, free movie channels and DVD players. Enjoy our complimentary continental breakfast with each nights stay as well as our on-site restaurants, sports bar and comedy club. We are centrally located right across from Prairie Mall and ready to serve you! ... more less
- Reservation Options:
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