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“The 1970's called they want their furniture back!!!”

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Super 8 Grande Prairie
Ranked #14 of 24 Hotels in Grande Prairie
Fort St. John, Canada
Level 3 Contributor
24 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
“The 1970's called they want their furniture back!!!”
Reviewed 15 October 2013 via mobile

Stayed here during Thanksgiving weekend!! Check in was very slow. It took more than 20 minutes!! There were lots of parking but the room left something to be desired!! I read through the reviews and the rooms are still the same and the manager keeps making the same excuses in regards to the quality of the rooms!! The chair in the room I'm sure is from the 70's and so is the couch Nd they don't even match!! They are also very badly stained. The little seat at the end of the bed has a huge stain on it and the carpet is no better. If they use steam cleaners this room was missed for sure. Bed was comfortable and appeared to be clean though.

  • Stayed October 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Harrison1954
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Super8GPAB, General Manager at Super 8 Grande Prairie, responded to this review, 17 October 2013
Thank you for your comments and we apologize that you did not enjoy your stay. If you wouldn't mind contacting me I would love to speak with you directly to resolve the issues at hand.

Regards,

Naomi Ducklow
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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231 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (31)
Date | Rating
  • English first
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English first
Toronto, Canada
Level 5 Contributor
66 reviews
32 hotel reviews
common_n_hotel_reviews_1bd8 52 helpful votes
Reviewed 30 September 2013

We made a booking error and ended up at the Super 8. It was awful. The people at the front desk were very friendly but that would be the only positive. The linens were dirty, the carpets filthy and the entire place smelled like smoke. I would definitely avoid.

  • Stayed September 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Tricia C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Super8GPAB, General Manager at Super 8 Grande Prairie, responded to this review, 2 October 2013
Thank you for your comments and we apologize that you did not enjoy your stay. When booking with online websites, there is a possibility that you will end up with a smoking unit. I apologize if this is what happened upon your situation. Please always remember that we are open 24 hours a day and each of our attendants would be happy to rectify any situation that occurs.

We hope that you give our property another try in the future.

Regards,

Naomi Ducklow
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Dawson Creek, Canada
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 31 August 2013

Reserved a king, smoking, hot tub room here for our 14th anniversary and was very disappointed when we arrived, as the desk told us they did not have that room for us and could not tell us a reason why.The girl then offered us a queen smoking hot tub room, which would have been fine but 2 min later after looking on the computer decided it wasn't available. They the told us we could have a queen smoking room with NO hot tub (standard room) which is not what we wanted or reserved for our anniversary. Very disappointed having to spend a hour on our anniversary looking for a room else where. Will NEVER go back to any super 8 as they ruined part of our day!

Room Tip: If you want to be sure you have a place to stay when coming to G.P, don't count on super 8 even...
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  • Stayed August 2013, travelled as a couple
    • Service
Helpful?
1 Thank jaimeloyde
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Super8GPAB, General Manager at Super 8 Grande Prairie, responded to this review, 3 September 2013
We apologize for the inconvenience. We did have some technical issues this weekend with a server crashing and reservations coming through late. If you don't mind contacting us, we can definitely look after you in your future plans, as I also wanted to confirm what website you may have booked through.

Again our apologizes,

Naomi Ducklow
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Super 8 Grande Prairie

Property: Super 8 Grande Prairie
Address: 10050 116 Ave, Grande Prairie, Alberta T8V 4K5, Canada
Phone Number:
Region: Canada > Alberta > Grande Prairie
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
Ranked #14 of 24 Hotels in Grande Prairie
Price Range (Based on Average Rates): £
Hotel Class:2 star — Super 8 Grande Prairie 2*
Number of rooms: 148
Official Description (provided by the hotel):
You will find many economic hotels in and around Grande Prairie Alberta, but only Super 8 Hotel offers outstanding value for your travel dollar. Centrally located, we offer clean, comfortable, newly renovated rooms at Pride of Super 8. We constantly upgrade our property to exceed our guests' expectations. Families will value our double queen beds rooms with bunk beds and efficiency suites equipped with full kitchens, which is also perfect for your longer stays. Our goal is to make you feel at home. Super 8 Grande Prairie offers complimentary Superstart(R) hot breakfast, free high-speed Internet, free parking, in-room refrigerator, microwave and guest laundry facilities. Our on-site gym makes it easy to squeeze a workout into your travel itinerary and if you need to unwind from a long stretch on the road, benefit from out hotel's heated indoor pool and waterslide. We offer non-smoking and smoking rooms as well as a handicapped-accessible room. Kids 17 and under stay free with an adult. We also are a pet friendly hotel. Grande Prairie's own Muskoseepi Park is only 2 minutes' drive from the hotel, featuring fishing, hiking, tennis, lawn bowling, horseshoes, miniature golf, disc golf, community Skate Park, ice skating, snowshoeing, sliding and cross country skiing. Other activities in the city include but are not limited to championship golf courses, shopping centers (we are located 5 minutes' walk from Prairie Mall), Jump Yard, Eastlink Center and Grande Prairie Live Theatre. We are also located 20 minutes' drive from the Philip J. Currie Dinosaur Museum and Nitehawk Recreation Area. Within .5 miles of the hotel, you will find various excellent dining options such as Prairie Sushi, Mr. Mikes Steakhouse, Subway, Tim Hortons, McDonalds, Taco Time, Prairie Mall (food court and Moxies) and The Office. Do not hesitate to contact the hotel directly should you have any questions, our friendly staff will happily assist you with your reservation needs. ... more   less 
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Also Known As:
Grande Prairie Super Eight
Grande Prairie Super 8
Super Eight Grande Prairie

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