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Travel41995351335

Nice location but the room was too small

Review of Tekarra Lodge
4.0 of 5 bubblesReviewed 1 Jun 2019
The lodge is well located and nicely decorated. However the room and bathroom were really too small. The complimentary room which could have given us more space to relax was not available although the front desk hostess presented it when we arrived.
Date of stay: May 2019
Trip type: Travelled as a couple
3.0 of 5 bubblesValue
3.0 of 5 bubblesRooms
5.0 of 5 bubblesLocation
5.0 of 5 bubblesCleanliness
3.0 of 5 bubblesService
4.0 of 5 bubblesSleep Quality
Review collected in partnership with Coast Hotels
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TekarraLodge, General Manager at Tekarra Lodge, responded to this review
Responded 27 Jul 2019
Thank you for taking the time to review the property. If you decide to come again I would suggest reserving a cabin as they have space for a full tub as well. We hope to see you again.
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
The listings of booking offers for each property take into account the compensation paid to us by our partners. Prices shown may be for varying room types. Prices displayed are the lowest available, corresponding to the least expensive room type available, as provided from our partners as of the time of the user’s search.
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View more hotels in Jasper National Park
Reviews (1,154)
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Reviewed 24 May 2019 via mobile

Cozy little cabin, well equipped kitchen and the Starbucks coffee was a nice surprise!
Towels and linens clean and new.
The soaps and shampoos were lovely but the upselling of these products and the 4.00 snacks I found a little tacky.
Lodge staff were all friendly and accommodating.
Breakfast was a disappointment as service was abysmal, food was cold and expensive.
I’ve enjoyed this restaurant in the past but it is definitely not what I remember.
The setting is spectacular, with inviting seating and amazing views.
I loved that there are no televisions, and my internet connection was adequate.
My pet was accommodated and although the Welcome Pet package was clearly intended for dogs, a clear effort was made to make my critter welcome.
I loved the vintage feel of Cabin 1. The bathroom was clean and updated....with an unfortunate choice to connect the exhaust fan with the main washroom light instead of the secondary light above the toilet....the fan roaring away while you need the light for the mirror above the sink.
We ran out of hot water halfway in to the second shower.
I’ve enjoyed this quaint hotel setting for years and would definitely stay again!

Date of stay: May 2019
Trip type: Travelled with friends
Thank SuSanne D
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
TekarraLodge, General Manager at Tekarra Lodge, responded to this reviewResponded 17 June 2019

Hello SuSanne D,

Thank you for your detailed review. I'll make sure to pass on your comments regarding breakfast to the restaurant ownership group.

We have many guests who want to purchase our in room amenities and sometimes unaware that there is a fee for the re-fillable bottles. Based on guests past experience we added the information about where they can purchase the products.

Overall, if sounds like you had a wonderful stay and we hope to see you again in the future.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 26 October 2018

Location, location, location! As a base for exploring the surrounding areas this was good. In terms of facilities, not good although breakfast was included (but make sure that what you order is on the "breakfast included" tariff so as to avoid any nasty surprises). The room was pokey: rustic does not have to be poor quality. We had one of the single rooms in the block. There is a common room where you can relax, but it was occupied 09:00 to 21:00 for each of the days we were there by an art class / workshop! Fortunately, we only wanted it as a base. The scenery is its best feature.
In terms of facilities, size of room and price, only 2 stars (no room even to open the suitcases); the location / scenery brings it up to 3 stars.

Date of stay: September 2018
Thank David B
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 14 October 2018

This could be such a wonderful place if they put some money into it! Guess since you can fill it most nights during tourist season they don’t worry about it.Haven’t been up to the area in 30 years and so much has changed. Only had one day in Jasper so with issues we had, we lost almost 2 hours of daylight sightseeing time and didn’t get to see all we wanted unfortunately.

Room tip: Upgrades needed for price you pay. Stayed in an awesome cabin by banff for way less cost and more benefits. It was a beautiful setting
Date of stay: September 2018
  • Trip type: Travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Coast Hotels
Thank DayTrip284028
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 9 October 2018

The lodge setting is nice enough, and convenient for Jasper, but paying CAD$300 per night for the tiny lodge room with intermittent and sometimes non-existent Internet service was crazy. The Saturday night wildlife presentation was well done.

Room tip: The individual cabins are probably much nicer, but also probably much more expensive.
Date of stay: October 2018
  • Trip type: Travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Coast Hotels
Thank jvlandau
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 4 October 2018

The four of us fit in the 3 room cabin nicely. We were tickled that a group of Elk wandered around the cabins for nearly an hour during the evening giving us numerous photo opportunities. We lit a fire in the hearth with the wood provided and enjoyed a cozy evening! The murmur of the water in the rivers was soothing and the sounds of the wild creatures during the night was so fitting to the setting.

Date of stay: September 2018
  • Trip type: Travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Coast Hotels
1  Thank Neuenschwander2018
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
TekarraLodge, General Manager at Tekarra Lodge, responded to this reviewResponded 17 June 2019

Thank you for your kind review! It sounds like you had a pleasant stay and enjoyed all the Tekarra has to offer. We hope to see you again in the future.

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