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“Excellent Customer Service”
Review of Pocahontas Cabins

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Pocahontas Cabins
Prince George, Canada
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
“Excellent Customer Service”
Reviewed 12 May 2014

The staff went above and beyond with a missing watch that they replaced with out any hassle. Our cabins were very clean and newly renovated and the staff was very accommodating. Will definitely stay there again.

  • Stayed March 2014, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Bailey H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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377 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (75)
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English first
Victoria, Canada
Level 2 Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 10 May 2014 via mobile

Pleasantly surprised..great front desk service :) great food at the restraunt!! Curried carrot soup was divine. Cabin was super cute, your own deck.super comfy beds clean...new linens and furniture wasnt worn out. Ill be stopping here again when I am up this way next time :)

  • Stayed May 2014
    • Value
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Helpful?
Thank JessicaLee66
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Edmonton, Canada
1 review
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed 4 May 2014

I am absolutely disgusted with my stay this weekend (May 2) as we rested into our beds my husband and I found pubic hair in our bed. Absolutely Nothing was done about it when I complained. I will never stay or have any of my friends and family stay here.

  • Stayed May 2014, travelled with family
    • Value
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Helpful?
7 Thank Rob M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

Travellers are raving about these Jasper National Park hotels

Edmonton, Alberta
Level 4 Contributor
32 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
Reviewed 25 April 2014

We stayed in cabin 107, was cute but definitely needed to be well cleaned. Socks were filthy from just walking around. I dropped something between the fridge and counter so we searched under it and we pulled out old coffee packets, garbage, bottle caps. There was toothpaste splashes on the bathroom walls and hair in the corners. Bed was quite lumpy. Other then that Staff was very friendly however at check in and through out the stay. However no one asked at check out how our stay was. Hot tub was a nice end to hiking, great walking paths across the way for a morning walk with your pets. and the BBQ's were a nice touch. We couldn't get our fireplace to work but it was warm out so it really was not needed. Was quiet, until our last night when new people came with barking dogs...but that was out of the resorts control as there was no staff on after hours.

  • Stayed April 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank nataschacan
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Edmonton, Canada
Level 1 Contributor
4 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 10 April 2014

We stayed in the early spring and the cabins were clean, cozy and comfortable. Perfect for a romantic getaway. The hot tub was perfect and the games room was fun. Only complaint was that the kitchen didn't have a mixing bowl or a chopping knife but other than that it was great.

  • Stayed April 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
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Helpful?
1 Thank NancyAgnes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Edmonton
Level 3 Contributor
15 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed 17 March 2014

We went here for our anniversary, found the 1 bedroom cabin to be exactly what we were looking for. Very cosy, and with everything you needed to make a simple meal. Fireplace was a nice touch as well. Staff was very friendly, and the beds were comfortable. I also like the personal touch of them leaving us notes congratulating us on our anniversary and the bottle of champagne they left. All in all a great experience, and we will be back

  • Stayed February 2014, travelled as a couple
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Helpful?
2 Thank Alan1984Edmonton
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Edmonton
Level 3 Contributor
19 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
Reviewed 2 January 2014

We loved the new 2bedroom cabins so much we booked for August.
Very clean, bed was very comfortable, kitchen was well stocked, gas fire place and DVD player, flat screen tv was great. We stayed over New Years, even though it was just the wife and I, glad we rented the new cabin. We had our little dog with us which was nice they allowed pets.
Right in the mountains so the scenery was awesome. That was our fourth visit to these cabins.
Highly recommend to all our friends and family.
We had a late check out which was nice, staff is very friendly and accommodating.
Would be nice to have wifi in the cabins but other than that it was an awesome cabin.
There is wifi in the lobby though.

Ask for the new 2 bedroom cabin with kitchenette. A little expensive but well worth the money!

  • Stayed December 2013, travelled as a couple
    • Value
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    • Cleanliness
    • Service
Helpful?
1 Thank Jennifer P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Pocahontas Cabins

Property: Pocahontas Cabins
Address: Jct Hwy 16 and Miette Hot Spring Road, Jasper National Park, Alberta T0E 1E0, Canada
Region: Canada > Alberta > Canadian Rockies > Jasper National Park
Amenities:
Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Suites Swimming Pool
Hotel Style:
Ranked #9 of 32 Speciality Lodging in Jasper National Park
Price Range (Based on Average Rates): £
Hotel Class:2.5 star — Pocahontas Cabins 2.5*
Number of rooms: 57
Official Description (provided by the hotel):
The Pocahontas Cabins are located in a peaceful area, just 25 minutes away from the bustling town of Jasper. Next to a diversity of natural attractions and wildlife, these cabins are the perfect place to stay to experience your own mountain retreat. ... more   less 
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Also Known As:
Pocahontas Cabins Hotel Jasper National Park
Pocahontas Hotel Jasper National Park
Pocahontas Cabins Jasper
Pocahontas Alberta

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