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The Glacier View Inn
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Reviews (610)
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All reviewsloft roomhotel lobby isice fieldsky walkcolumbia icefieldstwo single bedsremote locationstayed one nightlittle priceycanadian rockiestoeexplorerremotenesscalgarysuitcasessofahighway
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549 - 554 of 610 reviews
Reviewed 26 August 2008

Chalet is not an accurate name for this facility. Brewsters Icefield Terminal is a more accurate description. The building is primarily a large bus company (Brewsters) terminal for tours onto the glacier. The 2nd floor has a subsistence level cafeteria and a dining room that opens for breakfast and dinner. The dining room fare is unremarkable except for the steep price. The rooms are on the 3rd floor and they are Spartan / Minimalist / 2.5 star quality with some strange twists like a TINY bathroom with sandpaper-like TP and water control that discourages washing. There is no sense of cleanliness or class about the place and for the price it is very dissapointing.

Keep in mind that the landscape is evocative of the moon with just barren rock, gravel and ice and a tiny bit of greenery. The whole (and only) reason to be there is the glacier, which is impressive. Make it a day trip and stay elsewhere. I wish we had.

  • Stayed: August 2008, travelled as a couple
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2  Thank Mike K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 10 August 2008

I had visions of a cosy retreat with stunning views. The view was great!

Our two rooms at this hotel were very spacious, adequate but gloomy. The loft beds in one room had been slept in and were unmade. There was a large amount of congealed dust in the corners of all the lounge chairs in the single-level room. The sheets on one of the beds were clean but severely torn.

On arrival we had to park in the daytrippers public carpark and cart our bags several hundred metres to the reception desk. A separate carpark for guests would help in this matter. The reception desk person was particularly unwelcoming and not forthcoming with any helpful information to enhance our stay. Additionally there was no information on the hotel's services in either of our rooms. The elevator to the accommodation was very dirty and the corridor outside the rooms gloomy.

We were woken late in the evening by either housekeeping staff or tour group members calling each other on walkie talkies in the corridor outside our rooms.

Our dinner in the dining room (with magnificent views) was just passable, our buffet breakfast the next morning was woeful. It was not difficult to pack up and leave this place bright and early.

With good management, effective housekeeping, helpful staff and quality catering this could be a top class establishment in a stunning location. We found this property sadly lacking in all areas.

  • Stayed: July 2008, travelled with family
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2  Thank GeniAus
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 31 July 2008

My husband and I spent a night at the Icefields Chalet half expecting that the hotel would coast on its fabulous location, and, boy, were we right.

Check-in time was supposed to be 4:00, but when we arrived around 5:20, we were told the room would not be ready for about 10 more minutes. When we got to it, the spacious room appeared fairly standard, with 2 queen beds, a table, desk and chairs. But on closer inspection, lots of things were "off."

The bathroom was an . . . adventure. There was only one drinking glass provided at the sink (for 2 people), so we pressed a coffee mug into service. On the bottom of the bathtub were several long, thick black hairs (neither my husband nor I have such hair). The most ridiculous thing was the sink's faucet, which had spring-loaded handles, one for hot water and one for cold. So, in order to run warm water, it took two hands -- one to hold the hot water on and one to hold the cold water on. It was impossible to wash one's hands (or anything else) under running water, because either handle immediately "sproinged" to the off position once you let it go. The only place I've ever seen that sort of faucet was in a seedy gas station bathroom! Very inconvenient and very odd.

In the bedroom, the alarm clock was on the desk/dresser, across the room from the beds. My husband unplugged and moved it, and when he slid out the table between the two beds to access an electrical outlet there, he found old cheese curls on the floor behind the table.

Lighting was not very good -- reading in bed was a challenge. Sound-proofing was inadequate, too, and when our neighbors climbed up to the sleeping loft in their room (which we did not request, since we were only 2 people), it sounded like folks were dancing a polka in the (nonexistent) attic over our heads.

The view from our room, on the front of the building, was wonderful, especially early in the morning. The food in the restaurant was surprisingly good, both at dinner and breakfast.

But for nearly $300 CDN, including taxes, the room should have been clean and the bathroom convenient. If you stay here, do it for the location (as we did, to have time to take a couple of wonderful day hikes on our way from Banff to Jasper), but don't expect the hotel room to be up to snuff.

  • Stayed: July 2008, travelled as a couple
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1  Thank Hamelia
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 29 July 2008

Talk about a room with a view...THIS is it! We had a huge, corner room overlooking the glacier and the Columbia Icefield, and the view was magnificent; we were in awe.

The hotel rooms, situated at the top of the Columbia Ice Field Centre are not luxurious, but they are very nice. Our room had a sleeping loft, a queen bed down below, and a pull-out sofa. We had plenty of room for our family of 4. There was a very clean, full-sized bathroom with a shower and tub, a mini refrigerator, a small dining area, and a picture window. There was also ample space to store luggage.

We did eat in the dining room. The food was good, not great, but well-presented. We had an attentive waiter, who seated us by the window, so that we could continue to enjoy the scenery while we ate. The entrees were pricey, but I expected this, considering the fact that the Ice Centre is in remote location.

After dinner, we went downstairs to explore the exhibits about the formation of the icefield. I didn't think that my teenager would be entertained by this, but I was wrong. The exhibits were well done. Additionally, we checked out a game from the front desk, and this added to the night's entertainment.

As suggested by other contributors, the following morning we booked the first tour on the icefield tour. That was excellent advice! When we returned from our tour, the ice centre was packed with people...there was barely room to turn around in the lobby area.

The bottom line is this...if you are not in a hurry, spend the night at The Columbia Icefield Chalet, and book the early tour for a ride and walk on the glacier. We are glad that we did.

  • Stayed: July 2008, travelled with family
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2  Thank PattyPAtlanta
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 1 June 2008

Got here too late for glacier tour so decided to stay overnight.
Very comfortable rooms overlooking glacier , a photographers dream. Were luck enough to be there in low season so rate was very attractive C$120 / night + tax ( everything in Canada is plus tax ) , would not however stay over in high season due to increase to over double. But our stay was great with interpretive centre in the lower levels and reasonably priced cafe. Did not try the restaurant however.

  • Stayed: May 2008, travelled as a couple
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1  Thank Buick54
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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