We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Lovley”

Best prices for -
Check In dd/mm/yyyy Check Out dd/mm/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 13 more sites!
Fairmont Jasper Park Lodge
Ranked #7 of 17 Hotels in Jasper
GreenLeadersSilver level
Atlanta, Georgia
Level Contributor
86 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 51 helpful votes
“Lovley”
Reviewed 2 July 2014

Lovely hotel don’t expect fancy but be there for comfort and the beauty of the area.
We arrived to Jasper by Train, Hotel had shuttles picking people up if you need shuttle.
We had tour group that was taking us to the hotel as it lies just outside of town.
The hotel is surrounded by mountains and sits in front of a picturesque glacier lakes.
The views are everywhere and endless. The lodge has huge fire place and reminds me of the
Western train lodges in the Grand Canyon. The rooms are out cabins / buildings. Our cabin had 4 hotel rooms in it.
Front and back porches. For a Fairmont the cabins are a bit more rustic in feeling but lack no amenities. Well one.
They have no AC in these cabins. It was a bit warm for us and it was Fist of June. I would think by midsummer it will be hot in those cabins. We did open all windows and doors to cool room down but it was 4 in morning before I really felt cool to pull covers on us. Bed was nice but pillows were just OK.
There is heated tile floors in cabins that I would be are very welcome on Winter night stays.
Wild life is all around and we saw bears as we left out that next morning just down the drive from Hotel.
At the hotel we did eat at the non reservation dining room.
We had salads and wings for dinner and that was nice, and the Chocolate fondue for desert was excellent
We had a very nice breakfast that next morning.

  • Stayed June 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank phnett1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
FairmontJPL, Manager at Fairmont Jasper Park Lodge, responded to this review, 4 July 2014
Hello phnett1, thank you for your nice comments. We're happy to hear that you appreciated the pristine beauty surrounding our property, and that you enjoyed your stay with us. We hope to see you again! Sincerely, The Fairmont Jasper Park Lodge
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Write a Review

3,659 reviews from our community

Traveller rating
    1,345
    896
    689
    463
    266
See reviews for
952
1,789
73
248
Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (855)
Date | Rating
  • Chinese (Simplified) first
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Indonesian first
  • Italian first
  • Japanese first
  • Korean first
  • Portuguese first
  • Spanish first
  • Swedish first
  • Thai first
  • Any
English first
Level Contributor
27 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
Reviewed 2 July 2014 via mobile

I would imagine that this was the place to stay 40 years ago. Unfortunately, not much has been upgraded since then. No A/C, furniture that is worn and bathrooms that were all the rage in 1970, didn't seem to fit the $500/night charge. Thank goodness there's enough to do in Jasper to keep me out of my room. The pool doesn't even have umbrellas for use with the lounge chairs, only the four top tables near the pool have them. This is not a property commensurate with the Fairmont brand.

Stayed July 2014, travelled with family
Helpful?
1 Thank gdm100
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
FairmontJPL, Manager at Fairmont Jasper Park Lodge, responded to this review, 8 July 2014
Dear gdm100,
Thank you for your comments and observations. Please accept our apologies that our property did not meet your expectations. It is with comments such as yours that allow us to continuously improve our offerings and we hope to welcome you back for a chance to create a more positive, memorable experience. Sincerely, The Fairmont Jasper Park Lodge.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC

Travellers are raving about these Jasper hotels

Toronto
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 2 July 2014

Really captures the natural beauty of Jasper. The hotel is like a natural integration of the landscape. Truly memorable experience. Friendly staff, clean, safe etc. A little pricey, but worth every dime...

  • Stayed June 2014, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Fairmont Hotels & Resorts

Helpful?
Thank Shah K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
FairmontJPL, Manager at Fairmont Jasper Park Lodge, responded to this review, 8 July 2014
Dear Shah K,
Thank you for your positive review! We are thrilled you had an enjoyable and memorable stay. We are looking forward to your return. Sincerely, The Fairmont Jasper Park Lodge.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Armagh
Level Contributor
18 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
Reviewed 2 July 2014

My husband and I recently stayed here during our time in Jasper and were joined by some friends. The location of the lodge certainly is stunning and we were very pleased with our room, which was a cabin by the water. It was comfortable, clean and offered plenty of space. We had dinner in the evening at the hotel. The food was great but the service unfortunately was very disappointing.
Overall we had a pleasant stay.

Room Tip: Select a lake side cabin if you can.
See more room tips
  • Stayed June 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Rachel34
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
FairmontJPL, Manager at Fairmont Jasper Park Lodge, responded to this review, 4 July 2014
Hi Rachel34, thanks for your comments. We're happy to hear that you enjoyed your stay and your guest room. We are of course, very sorry that the service you received during dinner was disappointing, and your comments have been shared with our teams. Sincerely, The Fairmont Jasper Park Lodge
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Inverness, United Kingdom
Level Contributor
124 reviews
42 hotel reviews
common_n_hotel_reviews_1bd8 69 helpful votes
Reviewed 1 July 2014

The spa upgrade is great as are the spa packages. The location and views are excellent.

The only thing that dragged down was a poor experience in the restaurant where they couldn't even manage a Caesar salad

  • Stayed June 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Fairmont Hotels & Resorts

Helpful?
1 Thank RussellERennie
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
FairmontJPL, Manager at Fairmont Jasper Park Lodge, responded to this review, 2 July 2014
Dear Russell R,
Thank you for writing a review of your recent stay with us. We are happy you were able to enjoy our spa packages and services. Please accept our apologies that we could not accommodate your request for a Caesar salad. Your experience is certainly not representative of the high quality standards we strive to achieve everyday and for that we sincerely apologize. We hope to get the chance to welcome you back in the near future to show you the level of service we are capable of providing. Sincerely, The Fairmont Jasper Park Lodge.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Connecticut
Level Contributor
83 reviews
46 hotel reviews
common_n_hotel_reviews_1bd8 53 helpful votes
Reviewed 1 July 2014

Beautiful property, especially if you get a lakeside cabin. The location of the cabin room was fantastic. We stayed 2 nights and it was enough time to explore the Jasper area. All the staff we encountered were very pleasant.

However the room felt like it needed refreshing. In fact they were doing some work on the property near our room, (outdoor masonry work) but it seemed like there were many areas around the property that needed attention. Little details that Fairmont seems to get right at other hotels were unattended to, such as ripped screens, chipped resurfaced baths, banged up furniture and a stand alone air-conditioning unit piped through a window, that the staff kept turning on even with the heat on. However the bed was very comfortable, and the sitting area facing the lake was very relaxing.

We had one casual dinner at the bar area that was good, and a very expensive breakfast in the downstairs restaurant that was so-so--and way too costly. All in all I would recommend, because it is probably the best in the area, and the property is so nice that the little flaws and the comfortable bed made up for the flaws in what I hope is the making of a great Fairmont hotel.

  • Stayed June 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank MaxandLola
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
FairmontJPL, Manager at Fairmont Jasper Park Lodge, responded to this review, 2 July 2014
Dear MaxandLola,
Thank you for your feedback from your recent stay with us. We very much value the input of our loyal Fairmont guests. We are delighted you were able to enjoy our location, our helpful staff and our beds. Please accept our apologies in regards to the small details that were overlooked in your room. We have brought this to the attention of the appropriate department heads to ensure that we remain committed to every detail of guestroom maintenance. There is never an excuse for these details being missed and we are truly sorry. We hope to get the opportunity to welcome you back in the near future. Sincerely, The Fairmont Jasper Park Lodge.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Wadsworth
Level Contributor
63 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
Reviewed 30 June 2014

Disappointed – The price for the Jasper Park Lodge is way too high for the quality of the room. The bathroom was very small and we could hear just about EVERTHING from the rooms next door. There is no air conditioning and the windows were too small to allow much air through them. The door to the balcony and the entrance to the room both had screen doors which allowed for a cross breeze, but the balcony next to ours was so close that with the door open we had no privacy. The second day at 4:00 we came back to our room after a day of hiking and housekeeping had not been there yet. We wanted to relax and take showers before heading into Jasper but instead we felt hurried to get out of the room so housekeeping, who were waiting outside, could come in. Wasn’t a huge deal but, was definitely annoying. What other people have called rustic or nostalgic, I would just call shabby.

  • Stayed June 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank jsehj4ever
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
FairmontJPL, Manager at Fairmont Jasper Park Lodge, responded to this review, 2 July 2014
Dear jsehj4ever,
Thank you for your feedback. Please accept our apologies that your room did not meet your expectations. We appreciate learning the details of your visit and will ensure follow-up will occur as what has been reported is not indicative of the level of service or quality we strive to provide our guests. We hope to get the chance to welcome you back to create a more positive and memorable experience with us. Sincerely, The Fairmont Jasper Park Lodge
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Hotels you might also like...
Travellers also viewed these Jasper hotels
1.0 mi away
Crimson Jasper
Crimson Jasper
#3 of 17 in Jasper
353 reviews
0.9 mi away
Sawridge Inn and Conference Centre Jasper
0.9 mi away
Marmot Lodge
Marmot Lodge
#6 of 17 in Jasper
875 reviews
Show Prices
Show Prices
Show Prices
1.7 mi away
Mount Robson Inn
Mount Robson Inn
#5 of 17 in Jasper
1,461 reviews
1.0 mi away
Best Western Jasper Inn & Suites
2.5 mi away
Pyramid Lake Resort
Pyramid Lake Resort
#8 of 17 in Jasper
584 reviews
Show Prices
Show Prices
Show Prices

Been to Fairmont Jasper Park Lodge? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Fairmont Jasper Park Lodge

Property: Fairmont Jasper Park Lodge
Address: Old Lodge Road Jasper, Jasper, Jasper National Park, Alberta T0E 1E0, Canada
Phone Number:
Region: Canada > Alberta > Canadian Rockies > Jasper National Park > Jasper
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Parking Children Activities (Kid / Family Friendly) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Green Hotel in Jasper
#4 Business Hotel in Jasper
Price Range (Based on Average Rates): £££
Hotel Class:4 star — Fairmont Jasper Park Lodge 4*
Number of rooms: 446
Official Description (provided by the hotel):
Surrounded by snow-capped peaks and sparkling lakes, The Fairmont Jasper Park Lodge welcomes you to the Grand Rocky Mountain Lodge Experience. The charming cabins and rustic elegance make it the embodiment of peace, tranquility and natural beauty. Enjoy great golf, a luxury Spa, spectacular outdoor adventure opportunities, uncrowded ski slopes and fine cuisine at The Fairmont Jasper Park Lodge. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Expedia, Booking.com, Fairmont Hotels, Priceline, TravelUp, Southall Travel, Ebookers, Hotels.com, Odigeo, TripOnline SA, Traveltool, S.L.U., HRS, Evoline ltd, HotelQuickly, Cancelon and getaroom.com so you can book your Fairmont Jasper Park Lodge reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Fairmont Jasper Park Hotel Jasper
Jasper Park Lodge
Fairmont Jasper Park Lodge Jasper
Jasper Fairmont

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing