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“Nice for the price”
5 of 5 bubbles Review of Mount Robson Inn

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Mount Robson Inn
Ranked #5 of 17 Hotels in Jasper
Austin
2 reviews
“Nice for the price”
5 of 5 bubbles Reviewed 23 June 2014

Very enjoyable, friendly and clean. Would have enjoyed better choices at breakfast though. Still a good value. Very nice area and close to other places to see. Great train station to visit and nice diner close.

  • Stayed June 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel

Helpful?
Thank Lane A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MtRobsonInn, Manager at Mount Robson Inn, responded to this review, 24 June 2014
Thank you for staying at the Mount Robson Inn and sharing your feedback. I was delighted to read that you enjoyed your accommodations and amenities. Thank you for the positive feedback on our employees, I will be sure to pass along your comments to all of them. We look forward to welcoming you back on your next adventure to Jasper.

Warm regards,

Trevor
Hotel Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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1,409 reviews from our community

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Rating summary
  • Location
    4 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    3.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
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English first
Level Contributor
80 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
3 of 5 bubbles Reviewed 22 June 2014 via mobile

The hotel is situated at one end of jasper so it's around a 15 minute walk into the centre. The hotel was clean and staff friendly. The room was very big and bed was comfortable. It had laundry facilities which was good. The breakfast was average. I wouldn't stay here any longer than a few nights but it's a good base for travelling around the local area.

Stayed June 2014, travelled as a couple
Helpful?
Thank ewandalby
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
New Plymouth, New Zealand
2 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
3 of 5 bubbles Reviewed 20 June 2014

No particular pluses or minuses come to mind about the short stay, which was a simple stopover on a road trip. Having said that, the update email a week before arrival was very well written and highly informative - well done indeed. We chose the Inn's location because it was just outside the centre of town, which we were told can be a little noisy at night. The Inn ticked all the boxes and suited us down to the ground.

  • Stayed June 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel

Helpful?
1 Thank rdjay
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MtRobsonInn, Manager at Mount Robson Inn, responded to this review, 21 June 2014
Thank you for staying with us and sharing your feedback. It was a pleasure to read that we met with your expectations. We look forward to welcoming you back again on your next trip to Jasper.

Warm regards,
Trevor
Hotel Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Ottawa
Level Contributor
19 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
2 of 5 bubbles Reviewed 20 June 2014

Went out west for 10 days. Stayed in 7 different hotels. The room I got in this hotel was the smallest, even though the cost of the room was the second highest. There were vacancies in other hotels so I regret having booked at this hotel. I called the hotel directly to make the reservation and they immediately charged my credit card. Most hotels will just take your credit card number when you make a reservation. I told them I had a CAA card and asked if I could get a discount. They said they would but the discount would be credited to me once I showed them my card. Most hotels would just give you the discounted rate when you reserve and ask to see the card once you arrive

  • Stayed June 2014, travelled solo
    • Value
    • Location
    • Sleep Quality
    • Cleanliness
    • Service
Review collected in partnership with this hotel

Helpful?
1 Thank Wade B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MtRobsonInn, Manager at Mount Robson Inn, responded to this review, 21 June 2014
Thank you for staying with us and sharing your feedback. I was disappointed read that we did not meet your expectations with our lodge. With regards to the taking of payment this is our company policy in order to guarantee accommodations for you and for our owners. This; however, does not change the fact that you did you thoroughly enjoy your stay. I would hope that you would contact me personally so we may discuss having you come back and try us out again.

Warm regards,
Trevor
Hotel Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Portsmouth, United Kingdom
Level Contributor
5 reviews
3 hotel reviews
4 of 5 bubbles Reviewed 20 June 2014

Amazing views, convenient location close to restaurants, very comfortable rooms, hearty breakfast, easy access from highway, friendly service, ideal for exploring the Jasper National park and Columbia Ice fields.




  • Stayed June 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel

Helpful?
Thank Venkat R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Level Contributor
10 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 bubbles Reviewed 20 June 2014

This was a surprisingly good find! Truthfully, it looked like a motel from the outside, but you can tell that the inn has put in effort in the interior of the rooms. The bathroom looked like it was newly renovated and was beautiful. The room was a decent size for a group of three. The whole facility was very clean. We did not use the hot tub/whirlpool however, because it was too cold when you get out of the water. It was nice to have complimentary breakfast (waffle was very fluffy). Staff were all extremely cheerful, helpful, and friendly. Location is excellent , as it is merely steps away from the centre of Jasper. Wifi is very steady and fast.
All in all, I'd stay here again if the time comes.

  • Stayed June 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Lisa C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Toronto, Canada
Level Contributor
9 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
2 of 5 bubbles Reviewed 18 June 2014

The room was beautifully decorated and clean. The location is perfect. The piping was very noisy, we heard every flushing toilet and showers taken in the vicinity. It was very hot, we were afraid to leave the window open because it is in the street level, but at the end could not sleep, so we ended up opening it. The free WIFI is a joke, it is so slow we could not log in. The breakfast was very good.

  • Stayed June 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel

Helpful?
1 Thank paloma3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MtRobsonInn, Manager at Mount Robson Inn, responded to this review, 19 June 2014
Thank you for staying with us and sharing your feedback. Our apologies on the poor wireless internet. In recent weeks we have been working diligently on finding a solution on speeding the service up. I was concerned to read that your room was very warm as all of our units have air conditioning. We do hope we get the opportunity to welcome you back again.

Warm regards,
Trevor
Hotel Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Mount Robson Inn

Property: Mount Robson Inn
Address: 902 Connaught Dr (Main Street, Jasper, Jasper National Park, Alberta T0E 1E0, Canada
Phone Number:
Region: Canada > Alberta > Canadian Rockies > Jasper National Park > Jasper
Amenities:
Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Suites
Hotel Style:
#1 Business Hotel in Jasper
#3 Family Hotel in Jasper
#5 Romantic Hotel in Jasper
Price Range (Based on Average Rates): ££
Hotel Class:2.5 star — Mount Robson Inn 2.5*
Number of rooms: 80
Official Description (provided by the hotel):
Set amidst spectacular mountain ranges in the charming town of Jasper, Alberta, the Mount Robson Inn is five blocks walk to downtown; providing a quiet setting. The Mount Robson Inn’s 80 rooms are recently updated and well-appointed with pillow top mattresses, fridges, microwaves and high speed Internet. Choose from a variety of accommodations ranging from studio rooms to king suites with couples Jacuzzi to spacious suites for family vacations. Guests of our Jasper hotel enjoy complimentary continental breakfast, onsite outdoor hot tubs, laundry area, ski and bike storage, and the convenience of being on the Marmot Basin ski shuttle route. ... more   less 
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Also Known As:
Mount Robson Hotel Jasper
Mount Robson Jasper

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