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“Overnight stay at Mount Robson Inn”
Review of Mount Robson Inn

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Mount Robson Inn
Ranked #6 of 17 Hotels in Jasper
Chestermere
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
“Overnight stay at Mount Robson Inn”
Reviewed 26 August 2014

Our 1 night stay at the Mount Robson Inn was a good experience. The room was tidy, clean and generally satisfactory. The bathroom was notably clean and updated. We did notice that a fair amount of noise does carry through the walls, particularly shower/plumbing noise, but it wasn't enough to be a problem. A great feature of the Mount Robson Inn is the close proximity to "downtown" Jasper. Its only a few minutes walk from restaurants, pubs, shopping, etc...

  • Stayed August 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel

Helpful?
1 Thank T D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MtRobsonInn, Manager at Mount Robson Inn, responded to this review, 27 August 2014
Thank you for staying at the Mount Robson Inn and sharing your comments. Your feedback is very important to us. I was very pleased that you had enjoyed your accommodations and the proximately of our property to downtown Jasper. I trust you had a memorable experience exploring Jasper National Park and we look forward to hosting you again on your next adventure to the Canadian Rockies.

Warm regards,
Trevor Carr
Hotel Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Rating summary
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  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
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Cary, United States
Level 4 Contributor
26 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 25 August 2014

The room was very clean and had a large, modern shower stall. Breakfast selection was average and the staff were friendly and courteous. When researching accommodations for Jasper, I read that almost all in the area are outdated and overpriced...Mount Robson Inn is no exception.

  • Stayed August 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel

Helpful?
Thank Tina B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MtRobsonInn, Manager at Mount Robson Inn, responded to this review, 26 August 2014
Thank you for staying with us and sharing your comments. I was pleased to read that you had enjoyed your spacious and clean accommodations and that our staff were very efficient and friendly. Unlike other outdated properties, we at the Mount Robson Inn strive to make updates and improvements to our property. In early June we re opened 20 of our 1 queen rooms and looking into the fall we will be updating 6 more of our units in preparation for the ski season. We trust you had a wonderful experience in Jasper and we look forward to the opportunity to welcome you back again in the future.

Kind regards,
Trevor Carr
Hotel Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Plymouth, United Kingdom
Level 3 Contributor
14 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 25 August 2014

Room had all necessary amenities including a fridge. Breakfast was good, waffles, muffins, cereal, toast, bagels, fruit etc. WiFi a bit hit and miss. Very good location, would recommend parking at hotel and walking to shops and restaurants in jasper (5 min walk) as car park gets full.

  • Stayed August 2014, travelled with family
    • Value
    • Cleanliness
    • Service
Helpful?
Thank traveller88Plymouth
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MtRobsonInn, Manager at Mount Robson Inn, responded to this review, 26 August 2014
Thank you for staying at the Mount Robson Inn and sharing your comments. Your feedback is very important to us. I was pleased to learn that you had enjoyed your accommodations and continental breakfast. I trust you had a memorable experience exploring Jasper National Park and we look forward to welcoming you back again in the future.

Kind regards,
Trevor Carr
Hotel Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Grangeville
2 reviews
Reviewed 24 August 2014

The hotel was clean but dated - it was overpriced. We didn't get to enjoy the complementary breakfast because a bus tour group took all the tables and there was still a line to the door - hotel staff told us to come back in an hour (we checked out and got breakfast down the road).

  • Stayed July 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel

Helpful?
Thank Oogruk
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MtRobsonInn, Manager at Mount Robson Inn, responded to this review, 25 August 2014
Thank you for staying at the Mount Robson Inn and sharing your comments. Jasper in the summer definitely becomes a spot of supply and demand and as such the nightly rates are higher than the shoulder and winter months. Regarding the breakfast experience you had I apologize for the fact that we could not meet your expectations. The room is designed to handle a fair amount of people at any one time, but we also do at times run into high congestion times as many of our guests want to get on the road to explore. We do hope you had a enjoyable time exploring Jasper National Park and we look forward to the opportunity to welcome you back.

Kind regards,
Trevor Carr
Hotel Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Vegreville
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 22 August 2014

Everything was great. Staff were very helpful. Breakfast was free and tasty. Could not Get Wi-Fi to work in my room Hotel was very close to everything, shopping, restaurants. Beds were soft and comfortable.

  • Stayed August 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel

Helpful?
1 Thank Darlene L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MtRobsonInn, Manager at Mount Robson Inn, responded to this review, 23 August 2014
Thank you for staying with us and sharing your comments. Your feedback is very important to us. I was delighted to read that you had enjoyed your room and amenities. I trust you had a memorable experience while exploring Jasper and area and we look forward to the opportunity to welcome you back on your next adventure to the Canadian Rockies.

Warm regards,
Trevor Carr
Hotel Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Ottawa, Canada
Level 2 Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 21 August 2014

I would have rated this hotel very good to excellent if the room had been larger. The breakfast was interesting to say the least. Since there is not much that can be done about the size of the room, value could have been increased by providing an upgraded breakfast.

  • Stayed August 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel

Helpful?
Thank Robert C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MtRobsonInn, Manager at Mount Robson Inn, responded to this review, 22 August 2014
Thank you for sharing your comments, it is much appreciated. I had a chance to review your survey and wanted to touch base on the room sizes. The Mount Robson Inn has a variety of room types and sizes. Our entry level rooms are our newly renovated 1 queen European Inspired rooms. From there we go into larger units with 1 king or 2 queens and then even larger units that can accommodate up to 6 people. The continental breakfast that we offer has always been a complimentary amenity since adding it to the lodge about 2 years ago. The items served are items that require nearly no prep as we do have the kitchen facilities in order to prep any other food items other than those offered on our current menu.

I trust you had a memorable experience exploring Jasper and area and we look forward to the opportunity to welcome you back again in the future.

Kind regards,
Trevor Carr
Hotel Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Red Deer
1 review
Reviewed 21 August 2014

Although the internet was too slow and has kept logging out, it's clean and nice hotel. Very accomodating and big, nice parking lot compared to all the other inn's or hotels which has limited parking.








  • Stayed August 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel

Helpful?
Thank Jocelyn R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MtRobsonInn, Manager at Mount Robson Inn, responded to this review, 22 August 2014
Thank you for staying at the Mount Robson Inn and sharing your comments. I was delighted to read that you had enjoyed your room and amenities. I trust you had a wonderful time exploring all that Jasper and the Park has to offer and we look forward to the opportunity to welcome you back again in the future.

Kind regards,
Trevor Carr
Hotel Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Mount Robson Inn

Property: Mount Robson Inn
Address: 902 Connaught Dr (Main Street, Jasper, Jasper National Park, Alberta T0E 1E0, Canada
Phone Number:
Region: Canada > Alberta > Canadian Rockies > Jasper National Park > Jasper
Amenities:
Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Suites
Hotel Style:
#1 Business Hotel in Jasper
#3 Family Hotel in Jasper
#5 Romantic Hotel in Jasper
Price Range (Based on Average Rates): ££
Hotel Class:2.5 star — Mount Robson Inn 2.5*
Number of rooms: 80
Official Description (provided by the hotel):
Set amidst spectacular mountain ranges in the charming town of Jasper, Alberta, the Mount Robson Inn is five blocks walk to downtown; providing a quiet setting. The Mount Robson Inn’s 80 rooms are recently updated and well-appointed with pillow top mattresses, fridges, microwaves and high speed Internet. Choose from a variety of accommodations ranging from studio rooms to king suites with couples Jacuzzi to spacious suites for family vacations. Guests of our Jasper hotel enjoy complimentary continental breakfast, onsite outdoor hot tubs, laundry area, ski and bike storage, and the convenience of being on the Marmot Basin ski shuttle route. ... more   less 
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Also Known As:
Mount Robson Hotel Jasper
Mount Robson Jasper

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