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“Good base for the Rockies”
Review of Mount Robson Inn

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Mount Robson Inn
Ranked #5 of 17 Hotels in Jasper
Reviewed 1 September 2014

I don't usual stay at motel style hotels so was did not have high expectations. I was very pleasantly surprised. The hotel was very easy to find, staff were polite and helpful, parking was ample and the facilities seemed good.

Our room was on the second floor and though it was a pain getting the bags up the stairs there was disabled access so we could have wheeled them if we had been less able to carry them. The room was very fine. The addition of the hot-tub in the room was unusual but fun. The bathroom was fine and once we figured out how to use the shower (with some help from the staff) it was fine. The décor is a little dated but the bed was large and comfy. Our only issue was that the hot tub decided to self clean at 2am both nights, waking us with a start. The breakfast was very good, waffles were great and the staff very helpful.

This was a great base for the start of our trip round the Rockies and has some lovely sights nearby. Jasper itself is a nice little town that caters well for the tourist and has plenty of parking but is easily walkable from the hotel.

I enjoyed our stay and would recommend this hotel and stay again myself if we returned to the area.

  • Stayed: August 2014, travelled as a couple
    • Sleep Quality
    • Cleanliness
    • Service
Thank Jac A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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1,227 - 1,233 of 1,675 reviews

Reviewed 30 August 2014

The beds were soooo comfortable. Got a good night's sleep. The breakfast was good. The hotel is located within walking distance of the shops. Liked the elk crossing the road while we ate breakfast. This was a treat.


  • Stayed: August 2014, travelled with friends
    • Value
    • Location
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    • Cleanliness
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Review collected in partnership with this hotel
2  Thank Lorraine Biel B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MtRobsonInn, Manager at Mount Robson Inn, responded to this reviewResponded 31 August 2014

Thank you for staying at the Mount Robson Inn and sharing your comments. Your feedback is very important to us. I was delighted to read that you had enjoyed your restful sleep on one of our very comfortable beds and had a delightful experience in our breakfast room. I trust you had an enjoyable time in Jasper and we look forward to the opportunity to welcome you back again in the future.

Kind regards,
Trevor Carr
Hotel Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 30 August 2014

Great service, nicely remodeled and clean rooms and included breakfast. Even the elk came to visit one early morning!
The European style bath and extra sink were a nice extra and attractive. Enjoyed !





  • Stayed: August 2014, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
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Review collected in partnership with this hotel
2  Thank Denise M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MtRobsonInn, Manager at Mount Robson Inn, responded to this reviewResponded 31 August 2014

Thank you for staying with us and sharing your comments. I was pleased to read that you had enjoyed your accommodations and amenities. I trust you had a memorable experience while touring through Jasper and Western Canada and we look forward to welcoming you back again in the future.

Kind regards,
Trevor Carr
Hotel Manager

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Reviewed 29 August 2014

Stayed here as part of tour group. Agree with most of the reviews but would like to add a few comments. First, be aware this is a 2 story motel with no elevator (even the first floor rooms have a few steps up). Second, there is a lot of noise from above if you are on the first floor and have the misfortune of having "elephants" overhead, I think those adults were practicing square dancing until 1AM, even worse if there are kids above. Third, street noise depends on room location. As to location, what is an easy walk depends on your physical fitness level, especially considering Jasper is at higher elevation, I had a hard time with the nearly 1 mile hike. Wish the town of Jasper would put in trolleys out to that part of town that has lots of motels.

Excellent breakfast, in a separate building, staff were great, made the waffle for me, quickly replenished the great selection of items, cleared tables off quickly.

Room Tip: second floor if you can handle taking luggage up the stairs
See more room tips
  • Stayed: August 2014, travelled with friends
    • Location
    • Sleep Quality
    • Service
1  Thank Slotmachinequeen
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 28 August 2014

The duplex suite at the Mt. Robson Inn is just perfect for two couples traveling together. It is spacious and comfortable. It is located just a short distance from the main part of town. You can take a good walk or very short car ride.
A more than adequate breakfast is included.

  • Stayed: August 2014, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
1  Thank Rigl5
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MtRobsonInn, Manager at Mount Robson Inn, responded to this reviewResponded 29 August 2014

Thank you for staying at the Mount Robson Inn and sharing your comments. Your feedback is very important to us. I was delighted to read that you had enjoyed your suite at our lodge while visiting us in Jasper. I hope that all of you had a tremendous experience exploring Jasper National Park and the Canadian Rockies and we look forward to the opportunity to welcome you back in the future.

Warm regards,
Trevor Carr
Hotel Manager

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Reviewed 27 August 2014 via mobile

Beautiful room! Great decor! The bathroom had sliding glass doors. I said "Woah! We get to stay here?!" when we walked in.

Having worked in hotels for over a decade, I picked up on a few things the housekeeping staff had overlooked.

But the staff were friendly and helpful, and overall we really enjoyed our stay!

Stayed: August 2014
1  Thank KymberRandom
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MtRobsonInn, Manager at Mount Robson Inn, responded to this reviewResponded 28 August 2014

Thank you for staying at the Mount Robson Inn and sharing your wonderful comments. I was extremely delighted to read that you had enjoyed your accommodations and that our team of employees were very attentive and professional. With regards to the room type you were in, these are our latest and newly updated 1 queen rooms. We were very pleased with the final result and even more ecstatic to hear that you enjoyed them as well. I trust you had the most memorable experience exploring Jasper and surrounding area and we look forward to welcoming you back again in the future.

Kind regards,
Trevor Carr
Hotel Manager

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Reviewed 27 August 2014

We'd stayed at the Mount Robson previously but the refurbished rooms were a very pleasant surprise. Nicely done. Staff was friendly and very helpful. The location makes it easy to park and walk to restaurants and shopping.

  • Stayed: August 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
2  Thank G-on-the-Go
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MtRobsonInn, Manager at Mount Robson Inn, responded to this reviewResponded 28 August 2014

Thank you for staying with us and sharing your wonderful comments. I was extremely happy to read that you had enjoyed our newly renovated suites. I was also pleased to read that our professional staff were attentive and helpful during your visit. I trust you had a memorable experience in Jasper and we look forward to welcoming you back in the future.

Kind regards,
Trevor Carr
Hotel Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Mount Robson Inn

Address: 902 Connaught Dr (Main Street), Jasper, Jasper National Park, Alberta T0E 1E0, Canada
Phone Number:
Region: Canada > Alberta > Canadian Rockies > Jasper National Park > Jasper
Amenities:
Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Suites
Hotel Style:
#1 Business Hotel in Jasper
#5 Romantic Hotel in Jasper
Price Range: £81 - £190 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Mount Robson Inn 2.5*
Number of rooms: 80
Official Description (provided by the hotel):
Conveniently located on Jasper's Main St, the Mount Robson Inn offers rooms and suites, some with jacuzzi tubs. All rooms are recently updated and well-appointed with pillow top mattresses, duvet bedding, mini fridges, microwaves and high speed Internet. Guests of our Jasper hotel enjoy complimentary breakfast (closed until May 2018), onsite outdoor hot tubs, laundry area, ski and bike storage, and the convenience of being on the Marmot Basin ski shuttle route. ... more   less 
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Also Known As:
Mount Robson Hotel Jasper
Mount Robson Jasper

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