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Reviewed 24 October 2013

Very comfortable, affordable hotel in the heart of the Rockies. Who could ask for better! Hotel staff courteous, large, clean room, comfortable beds, quiet location just far enough from "downtown" but close enough to walk. Free parking, indoor pool access via outside. Would def recommend.

Room Tip: Bigger suites have access to indoor pool from inside the hotel; whereas single rooms must enter the pool area from an outside entrance. No problem in summer; cold in fall/winter.
  • Stayed: October 2013, travelled with family
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1  Thank LuvdaRockies
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Elisabeth B, General Manager at Maligne Lodge, responded to this reviewResponded 29 October 2013

We appreciate you sharing your kind words on Trip Advisor. It is great to know that we fulfilled your every need with friendly service and a clean room. Customer satisfaction is a practice that we take very seriously at the Maligne Lodge and we hope to have another opportunity to serve you again. Thank you for the recommendation.

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Reviewed 22 October 2013

The Maligne Lodge is unfortunately, at best, a very average, overpriced motel located at the end of Connaught Drive in Jasper. The room was "snug" with not a lot of room to unpack suitcases and the shower, whilst warm and powerful, dripped all night which was noticeable even with the door shut. The on site restaurant however gave a very good value breakfast at $12 per person with kids eating free.
This motel is very basic, and we would not stay here again. Jasper is a VERY expensive town for accommodations, but pay a little extra and try elsewhere.

  • Stayed: October 2013, travelled with family
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Thank TravellerGoat
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Elisabeth B, General Manager at Maligne Lodge, responded to this reviewResponded 29 October 2013

We are very glad to have been a part of your Canadian Rockies adventure. We are truly sorry that we were unable to meet your expectations during your stay with us. Please be assured that we consistently do rate comparisons with other hotels in Jasper to ensure that we remain competitive. Thank you for posting your comments. We hope to welcome you back in the near future.

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Reviewed 18 October 2013

Maybe you're like me. You really aren't too concerned about the decor. A quiet place and a comfortable bed in a clean affordable room is what matters. Well, I really liked the Maligne Lodge in Jasper. There were little amenities that really mattered to me. Like Laundry facilities. And the use of a computer for free. And a really friendly and helpful staff. And the use of a microwave in the lobby. The breakfast was overpriced and really bad. If you want something affordable go to the A&W about three blocks away. It's not in a steam tray and is cooked fresh.

Room Tip: I don't know if they have a fitness room or room service.Really don't need a fitness room. Use the great outdoors. A staff member carried my bags to my room and probably would hae carried them down if I had asked. I stayed 5 nights over nine days. I broke my stay by a horseback trip with Tonquin Valley Backcountry lodge, It was fabulous. Tried to review it on Trip advisor but it is not listed. Check it out through google.
  • Stayed: August 2013, travelled solo
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Thank Dawn S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Elisabeth B, General Manager at Maligne Lodge, responded to this reviewResponded 29 October 2013

We are very glad to hear that you enjoyed your time with us at the Maligne Lodge. It is our top priority to provide our guests with a positive experience while visiting us and we thank you very much for sharing your experience with us on Trip Advisor. We look forward to welcoming you back to the Maligne Lodge on your next vacation to the Canadian Rockies.

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Reviewed 16 October 2013

We stopped at this hotel as part of a weekend get away. Since we spent most of our time outdoors we were not in the hotel room very much. We did however love the beds and the size of the room. The hotel from the outside is older but the rooms are fresh and updated. We will for sure be staying there again!

  • Stayed: September 2013, travelled as a couple
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Thank Sunshinekissed
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Elisabeth B, General Manager at Maligne Lodge, responded to this reviewResponded 29 October 2013

Thank you for taking the time to review us on Trip Advisor. It's always great to read feedback from our guests. Should you find yourself back in Jasper, we hope to have you as our guest. Please contact me directly so that I can assist with the planning of your next visit.

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Reviewed 16 October 2013

On our self drive tour of the Rockies I had booked this place in adavance and the first thing to point out for the "Brits" reading this is that this is a motel and not a lodge as we would know it, but no harm there. The check in was quick although there seemed some confusion about the room, which was clean and big enough for two and had parking outside but according to the manager at check in is dealt with in a "first come first served way", which was Ok for us as the motel was not that busy that night but might be more of a problem when it is busy.
There was a faint smell of something in the room but that soon disappeared or maybe we just got used to it and it is slightly out of Jasper, we had the car so no problem. As other reviewers mentioned you can hear the mighty Canadian Pacific railway but not enough to disturb your sleep and to be honest we could not see it from our room and as it runs right through the middle of Jasper, I guess its also the same for most of the other hotels/motels. For us the motel was adequate but a little over priced for what it was and considering where we had stayed before always included breakfast, albeit continental here it was Can$12 extra. We had paid £72.77 including all taxes for our one night stay and probably one night would be enough.

Room Tip: We stayed on the second floor, which leads straight onto the outside walkway, which was ok.
  • Stayed: October 2013, travelled as a couple
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1  Thank sboydman
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Elisabeth B, General Manager at Maligne Lodge, responded to this reviewResponded 29 October 2013

We are very glad to hear that you made the Canadian Rockies part of your North American holidays and that we were given the opportunity to share this experience with you. Your comments have been shared with my management team as our priority is to leave our guests with a more than average experience while visiting us. Thank you for your comments.

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