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“Noisy, noisy ,noisy”

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Pyramid Lake Resort
Ranked #8 of 17 Hotels in Jasper
Stony Plain, Canada
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
“Noisy, noisy ,noisy”
Reviewed 26 October 2010

Stayed four nights. Went for a small vacation for rest and relaxation. The only relief I got was when we left our room to go hiking on the trails or into town. Stayed in a lower floor room next to the stairs. If you MUST stay here DO NOT stay in a lower floor room. Everything the people above us did, we heard and they did a lot. On checkout the desk clerk was advised of the noise. She asked if we had complained to the front desk. The last time we complained about something we woke up to a smashed window in our vehicle. I couldn't get out of Jasper fast enough; and I love Jasper. We mailed in our customer response card to the GM. We did NOT receive a reply. They got their money. I guess that's all that matters to them. We will definitely not return to thid hotel or any other Coast property for that matter.

  • Stayed October 2010, travelled as a couple
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Helpful?
2 Thank bazilson
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Leduc, Canada
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
Reviewed 26 October 2010

Wow, just returned from a weekend in paradise! Our stay at Pyramid lake resort was one of the mose romantic weekends my partner and I have experienced. Upon check-in the courteous staff informed us of the complimentary upgrade to the King size bed and once in the room we were greeted with a bottle of champagne on ice and chocolate covered strawberries in the mini fridge. The view off our balcony was breathtaking to say the least and after the first 30 seconds of trying out the bed I referred to it as our "cloud" for the remainder of the weekend.
Our accommodations were clean and comfortable, the surroundings incredible and the staff were so friendly and professional.
Yes, I thought the romance in the rocky package a little on the expensive side, but the $75 dinner voucher and complimentary breakfast coupons (anything off the menu, eggs benedict, stuffed french toast, etc) definetly offets the price of the room.
Would definetly recommend this resort for anyone looking for a quiet relaxing getaway in the most beautiful surroundings the rockies has to offer...

  • Stayed October 2010, travelled as a couple
    • Value
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Helpful?
1 Thank Brenn03
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
warrington
Level Contributor
40 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
Reviewed 15 October 2010

Stayed 2 nights,great room overlooking Lake.Room was big enough with sitting area.Clean nice room with balcony.Very pleasent staff,in office and restaurant.Lovely breakfast.We were going to try restaurant and the menu looked great but they didn't do anything a bit lighter and we weren't hungery enough, so went into Jasper to Earls, which was very nice.Had a fantastic walk up and around the resort recommened by the check desk. The only little niggle,when we woke first morning there was someone outside on our bit of balcony rubbing down the wooden balcony ,not a problem accept when we returned from our 3.5 hour walk and fancied just sitting on our balcony and relaxing they were varnishing up our stairs and right outside our room , so that put paid to that idea.Shame as it was glorious.We were the only ones on our section and it wouldn't have taken much common sense to start at the other end and it wouldn't have been a problem for us.I realise this needed doing but as I said ,just start at the other end.That aside would definately stay there again.
The reason we chose this hotel was that we had stayed at 2 others on this holiday and knew the sort of standard we could expect.

  • Stayed October 2010, travelled as a couple
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Helpful?
1 Thank Pauline077
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Denver, Colorado
Level Contributor
269 reviews
50 hotel reviews
common_n_hotel_reviews_1bd8 121 helpful votes
Reviewed 21 September 2010

This is a lodge type cabin motel location overlooking a lake in a forested area at the end of a winding road. Nice Restaurant with outdoor deck overlooking Pyramid lake. It is a few miles from downtown Jasper. Boat and canoe rentals available.

  • Stayed September 2010, travelled as a couple
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Helpful?
1 Thank DenverDenny
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Tripcanuck12
Level Contributor
16 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed 10 September 2010

Heading to Jasper National Park, Alberta, Canada - earlier this week i got a chance to discover the Coast Pyramid Lake Resort a few kilometers outside the Jasper townsite and I was blown away with the location. Chalets nesstled on a slopeside overlooking a gem of a lake. Peaceful, romantic, you can organize a bike ride, hop in a canoe or rowboat - great fun - I will be back. The dining was excellent - be sure to try the stuffed french toast.

Canadacam

Stayed September 2010, travelled on business
Helpful?
1 Thank Tripcanuck12
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Madison, Wisconsin
Level Contributor
23 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
Reviewed 30 August 2010

We thoroughly enjoyed the Coast Pyramid property. We had a nice room with a king bed and fireplace. The room also included a fridge. The shampoo and bath items are in bulk containers. I like that "green" approach. The front desk staff is extremely friendly. The pier is a lovely place to sit in the evening. We slept well each night. It's pricey but worth the view. It is just a few minutes drive in to town. We had the luxury of a quiet wooded setting in the mountains.

  • Stayed August 2010, travelled as a couple
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Helpful?
1 Thank veronabadger
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Peace River, AB
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
Reviewed 23 August 2010

It was late when we arrived in Jasper, and we had discovered that most of the hotels in town were already fully booked. Remembering the beautiful location near the fully-booked Patricia Lake Bungalows, we decided to check the Coast Pyramid Lake Resort -- and they had rooms still available, so we booked one. With taxes and fees, it cost around two hundred and eighty dollars.

The room we stayed in had two queen beds, one of which was a dilapidated, squeaky and totally uneven sofabed that barely fit in the very small room. My husband graciously offered to sleep on it, saving the other bed for me to share with our daughter. Our bed was firm but comfortable, although I would not recommend that anyone sleep on a sofabed at this resort. My husband had a terrible sleep, although that was definitely not the worst of our stay.

The room was filthy. FILTHY. In addition to stinky water left in the icebox (not emptied after whichever guests had used it last), the housekeeping staff had failed to remove a used shower cap from the back of the bathroom door and there were stains on the carpet. And the state of the bathroom can be summed up in one word: disgusting. I will attach photos of the mildew and dirty grout so that nothing is left to the imagination.

An old (circa 1973) shower head in the bathroom sprayed everywhere, the women at the front desk made fun of my husbands last name (before telling him he was the perfect man, for staying on the sofabed...awkward!), I woke up to a conversation about lake sharks that two employees were having in their golf carts outside -- *sigh*.

Pyramid Lake itself is beautiful and this hotel boasts a great view of it (and of Pyramid Mountain) and offers a feeling of moderate seclusion, but everyone planning a stay in Jasper should keep the following in mind:

1.) Jasper is in the mountains. Mountain views are available almost everywhere.
2.) There are plenty of places to stay off the beaten path. With better value. Do research!
3.) Book early. For a clean and quiet stay with equal views (only three minutes from the Coast Pyramid Lake) stay at Patricia Lake Bungalows. Some of the rooms there are a little outdated as well, but are cleaner and the staff are much more socially appropriate.

Until this hotel undergoes massive renovations, I will not recommend that anyone stays here. And as long as travelers are willing to pay nearly three hundred dollars per night for the rooms they have, I doubt they feel they need to.

  • Stayed August 2010, travelled with family
    • Value
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Helpful?
9 Thank amnesiafaker
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

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Additional Information about Pyramid Lake Resort

Property: Pyramid Lake Resort
Address: Pyramid Lake Road, Jasper, Jasper National Park, Alberta T0E 1E0, Canada (Formerly Coast Pyramid Lake Resort)
Region: Canada > Alberta > Canadian Rockies > Jasper National Park > Jasper
Amenities:
Bar / Lounge Beach Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Shuttle Bus service Suites
Hotel Style:
Ranked #8 of 17 Hotels in Jasper
Price Range (Based on Average Rates): ££
Hotel Class:3 star — Pyramid Lake Resort 3*
Number of rooms: 62
Reservation Options:
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Also Known As:
Coast Pyramid Lake Hotel Jasper
Pyramid Lake Jasper
Coast Pyramid Lake Jasper

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