We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Decent hotel with good breakfast”

Best prices for -
Check In dd/mm/yyyy Check Out dd/mm/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 9 more sites!
Best Western Jasper Inn & Suites
Ranked #9 of 17 Hotels in Jasper
Edmonton, Canada
Level 4 Contributor
25 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
“Decent hotel with good breakfast”
Reviewed 2 January 2014

My family just spent 3 nights at Jasper Inn the weekend before Christmas. The room was typical with the 2 double beds and a small bathroom. The room was small but it was clean and well maintained. As I said, the bathroom was quite small but clean and there were plenty of towels. They give you soap and a bottle of conditioning shampoo (rather than shampoo and conditioner separately) so if you really value your conditioner, bring it from home. The fridge in the room is tiny but it worked and you can always get ice from the machine if you need it. They do have a decent size pool and hot tub and steam room. I didn't use it but the kids did and enjoyed it. The best part was the great breakfast that came with the room. It turned out that only 2 adults get free breakfast but we only had to pay a little extra for our 2 children (11 and 15 year old) and it was well worth it. They offer eggs, bacon, sausage, toast, pastries, oatmeal, fresh juices, etc. The service was also excellent. We did eat at their restaurant the first night and the food was good and well proportioned. The only complaint was the chicken and waffles my son ordered was raw in the middle. The waiter immediately apologized and offered to replace the undercooked chicken. This was very nice of him except that the replacement was also undercooked. We did notify the front desk so hopefully, the kitchen staff has figured out what's going wrong with that chicken fryer and it won't happen again. All our other dishes were fine. So overall, for the price we paid, it was a good deal and we probably would stay there again, especially if they offer the breakfast included option.

  • Stayed December 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Cdn-world-traveler
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Manager61073, Manager at Best Western Jasper Inn & Suites, responded to this review, 8 January 2014
Dear Cdn-world-traveler

Thank you for you review of your recent stay. We do recall the issue you experienced with the chicken dish. You can rest assured that this has been addressed by our Chef. Our apologies for your disappointment as this is a wonderful dish when prepared correctly. We are happy to hear you enjoyed all of the other dishes and our breakfast!
Thank you and warm regards
The Best Western Jasper Inn Team
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Write a Review

1,601 reviews from our community

Traveller rating
    373
    660
    364
    124
    80
See reviews for
552
691
44
53
Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (285)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Hebrew first
  • Italian first
  • Japanese first
  • Korean first
  • Portuguese first
  • Spanish first
  • Any
English first
Grande Prairie, Canada
Level 1 Contributor
2 reviews
Reviewed 2 January 2014

Costumer service was fantastic. The kitchenette was fully stocked. I loved that they had a fire place. My only complaint was the carpet coming into the room was way to small our winter boots made a mess everyday. lol. bed was a bit to soft. other then that our room was awesome.

  • Stayed January 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western

Helpful?
Thank imiller101
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Manager61073, Manager at Best Western Jasper Inn & Suites, responded to this review, 7 January 2014
Dear 'Family of Four'

We appreciate you taking the time to post your family review, letting us know what you loved and how we can improve!
We look forward to the opportunity of hosting you all again in the future!
Sincerely
The Best Western Jasper Inn Team
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Wainwright
Level 5 Contributor
90 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
Reviewed 30 December 2013

Went to Jasper for Christmas and stayed in there loft suite. Fantastic room. Will sleep 5 easily. Room has fireplace and small kitchen. very clean. Staff fantastic. Outstanding service at hotel and restaurant. Buffet breakfast great for $10. If you have a family or group of skiers, lots of beds to stay.

Room Tip: Choose loft suites and central location for restaurant and pool, hot tub and steam room.
See more room tips
  • Stayed December 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Ken M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Manager61073, Manager at Best Western Jasper Inn & Suites, responded to this review, 7 January 2014
Dear Ken M
Thank you for your review! We are pleased to hear you enjoyed the Christmas holidays with us and happy to pass on your kind comments to all of our employees!
Wishing you all the best for 2014!
The Best Western Jasper Inn Team
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Lindenfels, Germany
Level 6 Contributor
360 reviews
111 hotel reviews
common_n_hotel_reviews_1bd8 266 helpful votes
Reviewed 12 December 2013

It was the first time in my whole live a hotel took care before you arrive. With the guest folio we got from time to time we know exactly what to expect and what we can do. All questions to make our stay better were responded. Their customer care on Facebook is outstanding. We know more before: no air-condition and no elevators. And we were offered to have passes for the public swimming pool as their pool was closed due to construction works. The more you know before you arrive the smaller could be the disappointment. We had a personal problem to solve and need some tools like mini-screwdrivers for computers. And we really doubt to get something in Jasper but they just said that they will keep some for us ready at the front desk and they did. Well - when you arrive you really want to turn away as the appearance might anything else but up-to-date. The pattern and color-scheme took you right back to the past. But when skipped the first moment of shock you experienced a wonderful team who carried you on their arms and did everything you asked for. You had a room which had all amneties which you normally even would not get in hotels with more stars. We were happy not to have an air-condition and could use the windows to have the fresh air of the Rocky Mountains. But that was also the only disadvantage: as our room was close to the out-door ashtray they had party and chats all the nights. Next morning with the breakfast: who was expecting a typical Canadian breakfast buffet was most "disappointed". The variation of fresh fruits was really nice and egg did not mean scrambled eggs from liquid eggs from a box: a quiche. Even when you missed something and you asked: they just got it for you. Although the coffee was quite well for European taste we asked for one from the Barista-machine against fee. This was really good. We had the choice. It was great.

  • Stayed May 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank HeinBloed
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Manager61073, Manager at Best Western Jasper Inn & Suites, responded to this review, 13 December 2013
Dear HeinBloed

Thank you for taking the time to share your vacation experience in such a detailed and descriptive review. We are sure the information you provided will be very helpful for any future guests and happy that you looked beyond the "shell" to discover our "heart". We are pleased to share your comments with all of our employees!
Sincerely
The Best Western Jasper Inn Team
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Edmonton, Canada
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 17 November 2013

Clean room, cozy and great stop in Jasper. We always stay here as we love the loft rooms. the restaurant is awful though so I would not recommend going there. Overpriced, burns food and offers no compensation for it.

  • Stayed November 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western

Helpful?
1 Thank Kimberlee S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Manager61073, Manager at Best Western Jasper Inn & Suites, responded to this review, 19 November 2013
Dear Kimberlee S

Thank you for taking the time to post your review and for praising our popular loft suites.
We are very sorry to hear of the issues you encountered in the restaurant and that they were not addressed during your stay. As a gesture of good faith and in the hopes of making amends we will send out a Best Western Gift card to you.
We look forward to the opportunity of hosting you in the future and the chance to provide a more pleasant experience in our restaurant.

Sincerely
The Best Western Jasper Inn Team
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
canada
Level 6 Contributor
136 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 67 helpful votes
Reviewed 11 November 2013

Chose this hotel based on reviews here. We went with an open mind and were really pleased with our choice. We are a family of five (2 adults, 3 kids). We stayed in a two bedroom suite which was suited well to our needs, mainly 3 separate beds for the kids. The suite had adequate self catering supplies, it was clean and house keeping did a great job each day. All the staff we had reason to talk to were extremely friendly. The pool was clean and well stocked with towels. We ate in the restaurant one night and were equally pleased with the choice of food, service and price. The hotel is within walking distance of the centre of Jasper (not during winter though or with small kids) and the surrounding area is residential and quiet. If you are a family of similar size you really can't go wrong choosing this hotel. We have stayed at JPL (see review) and this place provides better value for money, is cleaner, more up to date and relaxing. We will definitely recommend to friends and colleagues, and will choose this Best Western as our go to when in Jasper during the winter months.

  • Stayed November 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank CanadaScot
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Manager61073, Manager at Best Western Jasper Inn & Suites, responded to this review, 15 November 2013
Dear CanadaScot

Thank you so much for your review and for recommending us as your "go to" property in Jasper.
We are pleased to pass on your comments to all of our employees and
look forward to the opportunity of hosting you and your family again in the future.
Sincerely
The Best Western Jasper Inn Team
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Dawson Creek, Canada
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 31 October 2013

My husband and myself were in desperate need of time off! We booked a Via Rail train trip and part of that trip put us in Jasper for 4 days. I went on the internet and looked at the comments left by other people and looked at pictures of the hotel and rooms. I phoned and booked a room. When we arrived at the hotel we were met with pleasant friendly people. Our room was wonderful, clean, quiet and had everything we could need. Each day our room was checked and restocked, our bed remade and the room made neat. As we were on foot we thought we would go to the restaurant at the hotel. Wonderful choice, the staff were friendly, we were met and seated right away, all was clean tidy and very nice. The food was unbelievable! Fantastic variety on the menu. If I were to go back or recommend a place it would without even a second thought be this establishment. Everyone we met from the handy man to the manager they were very friendly. Always a smile and hello how are you? Over the 4 days we had our much needed rest and left feeling like we had our very own personal staff. Wonderful wonderful. Thank you so very much for the service.

Room Tip: rooms away from the road are usually quieter
See more room tips
  • Stayed October 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Janice E
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Manager61073, Manager at Best Western Jasper Inn & Suites, responded to this review, 1 November 2013
Dear Janice E

Your positive review spotlights the "Awesome" working environment in which we are all so fortunate to be apart of. Our employees are our ambassadors for our property and our area and we are proud to be represented by each and everyone of these individuals!
It gives us great pleasure to pass on your kind words and your comments regarding your wonderful stay to our entire team!

Sincerely
The Best Western Jasper Inn Management & Team
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Hotels you might also like...
Travellers also viewed these Jasper hotels
0.4 mi away
Sawridge Inn and Conference Centre Jasper
0.2 mi away
Crimson Jasper
Crimson Jasper
#3 of 17 in Jasper
379 reviews
0.2 mi away
Marmot Lodge
Marmot Lodge
#5 of 17 in Jasper
905 reviews
Show Prices
Show Prices
Show Prices
1.0 mi away
Mount Robson Inn
Mount Robson Inn
#6 of 17 in Jasper
1,510 reviews
0.2 mi away
Tonquin Inn
Tonquin Inn
#15 of 17 in Jasper
1,019 reviews
0.1 mi away
Chateau Jasper
Chateau Jasper
#10 of 17 in Jasper
819 reviews
Show Prices
Show Prices
Show Prices

Been to Best Western Jasper Inn & Suites? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Best Western Jasper Inn & Suites

Property: Best Western Jasper Inn & Suites
Address: 98 Geikie Street, Jasper, Jasper National Park, Alberta T0E 1E0, Canada
Phone Number:
Region: Canada > Alberta > Canadian Rockies > Jasper National Park > Jasper
Amenities:
Bar / Lounge Business Centre with Internet Access Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Suites Swimming Pool
Hotel Style:
Ranked #9 of 17 Hotels in Jasper
Price Range (Based on Average Rates): £
Hotel Class:3 star — Best Western Jasper Inn & Suites 3*
Number of rooms: 141
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Priceline, Odigeo, Expedia, Agoda, Hotels.com, TripOnline SA, Evoline ltd, getaroom.com, Cancelon and HotelQuickly so you can book your Best Western Jasper Inn & Suites reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Best Western Jasper Hotel Jasper
Jasper Inn Jasper

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing