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“A great place to stay” 4 of 5 bubbles
Review of Sawridge Inn and Conference Centre Jasper

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Sawridge Inn and Conference Centre Jasper
Ranked #3 of 16 Hotels in Jasper
Certificate of Excellence
Hervey Bay, Australia
Level Contributor
349 reviews
60 hotel reviews
common_n_hotel_reviews_1bd8 216 helpful votes
“A great place to stay”
4 of 5 bubbles Reviewed 1 October 2013

The hotel was one that we stayed at as a part of our Trafalgar Rockies Tour. It had a great feel with a large very comfortable, clean room. The toiletries we organic and very nice to use ,
The staff were friendly and obliging. We would definitely stay again if we returned. The only disadvantage with it is its location. It would be fine if you have a vehicle but it is a long walk to the Shopping area.

Room Tip: Request an outside room with a balcony
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  • Stayed September 2013, travelled as a couple
    • 4 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
1 Thank Bob S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Pierre F, Director of Sales at Sawridge Inn and Conference Centre Jasper, responded to this review, 11 October 2013
Dear Bob S - Thank you for your lovely comments. Trafalgar Tours is a very good client of the Sawridge Inn Jasper, and a world class tour operator. We are very happy you enjoyed both your stay at the Sawridge Inn Jasper, and your visit through Alberta and the Canadian Rockies. We hope to see you soon again in the future.
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1,309 reviews from our community

Traveller rating
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Rating summary
  • Location
    4 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (311)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Korean first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
Perth, Australia
Level Contributor
63 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
3 of 5 bubbles Reviewed 27 September 2013

The hotel & facilities were great but do not expect service from any of the dining area staff, you might impose on their precious time. The food was good but service & staff attitude leaves a lot to be desired. I thought it was only on one occasion but happened at 4 meals we had there & dare not ask for a bill they will give it to you when they are good & ready.

  • Stayed September 2013, travelled with family
    • 3 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 1 of 5 bubbles
      Service
Helpful?
1 Thank BHewi
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Chris W, Manager at Sawridge Inn and Conference Centre Jasper, responded to this review, 29 September 2013
Dear BHewi,
We are very glad to hear that you enjoyed our hotel and our facilities. Please accept our sincere apologies for the experience that you had in our Dining areas. Please be assured that this has been brought to the attention of our Food & Beverage Director and we will ensure that this is rectified. If you wish to discuss this matter further, I urge you to please contact me directly at cwoo@sawridge.com and it will be my pleasure to assist you.
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Level Contributor
39 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
4 of 5 bubbles Reviewed 27 September 2013 via mobile

We were pleased with some aspects of this hotel. The staff were friendly and efficient. The meal we had in the evening in the bar was good as was the service. The room was comfortable and cheerful. However as we had a room overlooking the dining room, we had to keep our curtains drawn to have any privacy. We were also disturbed by some constant humming noise outside (air conditioning?) and I had to sleep with ear plugs. In the morning at about 7.00 we heard voices coming from the dining room. The bathroom, although small, was clean and modern with plenty of room for toileteries. The breakfast buffet was really good and we enjoyed it.

  • Stayed September 2013
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Comments-JBB
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Chris W, Manager at Sawridge Inn and Conference Centre Jasper, responded to this review, 29 September 2013
Dear Comments-JBB,
Thank you very much for taking the time to share your comments with us on Trip Advisor. We are very glad to hear that you enjoyed your stay with us. Please visit our Facebook page for updates to our hotel, as we are currently going through some major renovations and would love the opportunity to share these improvements with you.
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Bristol, United Kingdom
Level Contributor
18 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 bubbles Reviewed 27 September 2013

No complaints at all with this hotel. The staff are great from room service up to management and have made us very welcome. On arrival my wife was taken ill and I asked the front desk to order a taxi to take us to the local hospital. Chris Woo the Rooms Division Manager drove us in the hotel courtesy car. On our return from the hospital he contacted us to enquire as to how my wife was and said that if we required anything at all to contact him. This level of customer service shown to us was very much welcomed and appreciated. A great asset to The Sawridge. Thank you.

  • Stayed September 2013, travelled as a couple
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Dances_With_Pigeons
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Chris W, Manager at Sawridge Inn and Conference Centre Jasper, responded to this review, 29 September 2013
Dear Dances_With_Pigeons,
It was my absolute pleasure to have been able to offer my assistance to you during your stay. I hope that you enjoy the rest of your vacation in Canada and I look forward to welcoming you back to Sawridge Jasper again on your next visit to the Rocky Mountains. It was a pleasure meeting you both and I wish you all the very best.
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New Jersey
Level Contributor
100 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 40 helpful votes
5 of 5 bubbles Reviewed 26 September 2013

Beautiful hotel with a rustic feel appropriate for the locale. Fine dining in their restaurant. Beautiful indoor pool. Nice lounge. Helpful staff. Free oneway shuttle "downtown," and no problem getting a taxi back for a reasonable fare back to the hotel. AND, don't let the railway bordering the entire town scare you in anyway re noise! Never heard a sound during our two nights.

  • Stayed September 2013, travelled with friends
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Nelson193
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Chris W, Manager at Sawridge Inn and Conference Centre Jasper, responded to this review, 29 September 2013
Dear Nelson193,
Thank you for sharing your review with us on Trip Advisor. We are delighted to hear that you enjoyed your stay and look forward to welcoming you back for another Rocky Mountain experience on your next visit to Canada.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Edmonton, Canada
Level Contributor
15 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
5 of 5 bubbles Reviewed 25 September 2013

The Staff allowed me to check in early so I took advantage of their 'nice' indoor Pool and Hot Tub. A short, easy 20 minute walk will take you to the quaint downtown.
The Hotel Food was good and the staff was pleasant and accommodating. I was told there was 23 different Countries represented which gave your stay a solid international flair.
One Highlight was seeing Mother Bear and her 3 Cubs crossing the Road near Maligne Lake.

  • Stayed September 2013, travelled solo
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank KenR993
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Chris W, Manager at Sawridge Inn and Conference Centre Jasper, responded to this review, 29 September 2013
Dear KenR993,
We are very glad to hear that you enjoyed the “international flair” that we have to offer at Sawridge Jasper. We are very proud to have such a diverse group of people to work with and are very happy to hear that you enjoyed your experience with us. We look forward to seeing you again on your next visit to the Rockies.
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Schertz, TX
Level Contributor
44 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
2 of 5 bubbles Reviewed 25 September 2013

The hotel is a long walk or a short drive from downtown - not much in the immediate area. The atrium provides a beautiful setting for a first class restaurant and a nice medium sized pool hidden off to the side. The breakfast selections were quite varied and nicely presented. Terry, our evening waiter deserves special recognition for being one great waiter and an all around great individual - highly informative, humorous, hard working and extremely skilled in his trade. Every course during the evening meal was first class and presented with perfection. The rooms were very clean and nicely appointed. Our major complaint and the reason for the low rating is due to the loud, obnoxious noise that occurred outside our room by the entrance to the hotel until nearly 1:00 AM. Two calls to the front desk to do something about the noise were politely received but given only lip service. Adult supervision seemed to be totally absent during the overnight shift. I asked to speak to the manager before leaving the next morning, but was informed he/she was still not present. If management can get their hands around this type of annoying disturbance, the Sawridge Inn could become a number one contender.

Room Tip: Be aware that front facing rooms also face the train tracks that run all hours of the night. Be sur...
See more room tips
  • Stayed September 2013, travelled with friends
    • 4 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 1 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
1 Thank TexNav
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Chris W, Manager at Sawridge Inn and Conference Centre Jasper, responded to this review, 29 September 2013
Dear TexNav,
Thank you very much for taking the time to share your experience with us on Trip Advisor. We will definitely make sure that your comments are shared with our Food & Beverage Department so that they can formally acknowledge Terry’s service for you. We will also be sure to address your noise concerns with our Hotel Security to ensure that these instances do not re-occur. Thank you again and we look forward to seeing you back at Sawridge Jasper on your next visit to the Canadian Rocky Mountains.
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Additional Information about Sawridge Inn and Conference Centre Jasper

Property: Sawridge Inn and Conference Centre Jasper
Address: 76 Connaught Drive, Jasper, Jasper National Park, Alberta T0E 1E0, Canada
Region: Canada > Alberta > Canadian Rockies > Jasper National Park > Jasper
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#2 Romantic Hotel in Jasper
#3 Business Hotel in Jasper
Price Range (Based on Average Rates): ££
Hotel Class:3.5 star — Sawridge Inn and Conference Centre Jasper 3.5*
Number of rooms: 153
Reservation Options:
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Also Known As:
Sawridge Inn And Conference Centre Jasper Hotel Jasper
Sawridge Hotel Jasper National Park

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