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Sawridge Inn and Conference Centre Jasper
Ranked #4 of 17 Hotels in Jasper
Certificate of Excellence
Saskatoon, Canada
Level Contributor
35 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
“I expected better”
2 of 5 bubbles Reviewed 15 March 2014 via mobile

It was a nice hotel. We stayed in the big suite with a jacuzzi and living room with it. We spent almost 800$ on the room pkg for two nights, so I kind of thought we would have received better service/distinction. But apparently not. We ate at the hotel's restaurant, and it took 25mins to get a drink after we were seated. There were maybe four other tables at that time, too. For breakfast we were told that our pkg included either the buffet or menu. However when we were seated the server stated that we could only have the buffet. We were also told we could have room service for an extra charge, but when we asked for it we were told they would only bring up cold items, eg. Not anything cooked. Lastly, we were suppose to get sparkling wine and truffles upon arrival, however it never came. I later has to remind the front desk on our last day.
I did find the front desk staff to be great though! But I would not spend my money there again.

Stayed March 2014, travelled as a couple
Helpful?
1 Thank hkp440
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Pierre F, Director of Sales at Sawridge Inn and Conference Centre Jasper, responded to this review, 25 March 2014
Thank you for your comments. I wish to convey our sincere apologies as we appear to have fumbled on a few occasions, which affected the quality of your stay. We have reviewed your comments with our team, to ensure necessary adjustments were made as it relates to the consistency of service levels extended with this package. We can only hope you will give us a second chance to redeem ourselves, and provide you with the service levels normally extended to all of our guests, With regret,
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1,331 reviews from our community

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Rating summary
  • Location
    4 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (318)
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Prince George, Canada
Level Contributor
200 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 61 helpful votes
3 of 5 bubbles Reviewed 13 March 2014 via mobile

We checked in at 8:30 pm. Friendly reception . The room was very nice and clean too. It looks recently renovated so the room was spacious and has comfy beds with crisp linens
The problem was how noisy and not sound proof the room was. You could here every conversation outside the door and the air con was so loud. If you are going to party and don't care about sleeping it's great but if you need a restful sleep it's not great . Next time I'd ask for a room at the back of the hotel facing the parking lot. The restaurant didn't have a great menu so we had breakfast elsewhere

Stayed March 2014, travelled as a couple
Helpful?
Thank thcoffeegoddess
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Arlington, Virginia
Level Contributor
21 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
3 of 5 bubbles Reviewed 12 March 2014

My wife and I stayed at this hotel as part of a cross Canada railway trip. the hotel is about 15 minutes walk from the center of Jasper. It has a nice reception hall, a decent breakfast place and the rooms are well equipped.

  • Stayed May 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Dokus
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Pierre F, Director of Sales at Sawridge Inn and Conference Centre Jasper, responded to this review, 17 March 2014
Thank you for your comments - we are thrilled you had an enjoyable stay in May 2013. I am also pleased to inform you the Sawridge Inn Jasper has since had 100 guest rooms totally renovated, as well as a brand new reception desk area and the addition of a new aroma therapy steam room. We trust you had a safe journey home and look forward to your next visit to Jasper National Park.
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Sherwood Park, Canada
Level Contributor
82 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 56 helpful votes
5 of 5 bubbles Reviewed 9 March 2014

The Sawridge Inn is a very nice hotel with large clean rooms and very comfortable beds and pillows. We enjoyed an evening in the lounge with some snacks and a couple drinks while watching a hockey game. In the morning we went down for breakfast buffet which had all necessary foods that your heart could desire. Very attentive and friendly staff. Cost 200.00 for room, buffet was 32.00 or so for two people. Will stay again.

Room Tip: There was some machine in the hotel that would come on sporadically that vibrated very noticeably.
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  • Stayed March 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank BigOldBear05
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Pierre F, Director of Sales at Sawridge Inn and Conference Centre Jasper, responded to this review, 10 March 2014
Thank you so much for the wonderful comments. We are delighted to hear you enjoyed your visit to Jasper, and the many facilities offered by the Sawridge Inn. We hope you have informed our reception or maintenance personnel of the humming noise you described to help us fix this small issue. If not, feel free to contact me. We look forward to your return to Jasper!
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Juneau, Alaska
Level Contributor
11 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
5 of 5 bubbles Reviewed 4 March 2014

For the $ it was awesome !!!! super friendly (thanks Richard!) ....pet friendly, multiple resturants, ample parking, super easy access off highway.....great breakfast ! thanks again for a great experience....

Room Tip: all good....
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  • Stayed February 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Eagles22
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Pierre F, Director of Sales at Sawridge Inn and Conference Centre Jasper, responded to this review, 6 March 2014
Good day and thank you so much for your wonderful comments. We will be sure to share these with our entire team, who are the true ambassadors of the Sawridge Inns. We trust you had a safe return home and look forward to your next visit to our wonderful resort town!
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Edmonton, Canada
Level Contributor
32 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 55 helpful votes
4 of 5 bubbles Reviewed 1 March 2014

Our most recent visit to the Sawridge was Feb 26-28 for a ski trip to Marmot Basin. The room was recently renovated with beautiful décor, lots of counter space for luggage, and a small useful fridge for our breakfast foods and après ski beverages. We love the large indoor Jacuzzi and the fancy new steam room with aromas and changing lights. Compared to a number of other places in Jasper we have stayed in over the years when we come to ski, the Sawridge is definitely the highest quality at a decent price.

  • Stayed February 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Colleen H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Pierre F, Director of Sales at Sawridge Inn and Conference Centre Jasper, responded to this review, 2 March 2014
Thank you so very much for the lovely comments. It is very rewarding to see the positive impact our extensive renovations are having on our esteemed clientele. We are thrilled you enjoyed your stay and the many facilities available to our guests. We very much look forward to being of service to you again in the future.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Nagoya, Japan
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 bubbles Reviewed 20 February 2014 via mobile

Over many years of alpine ski races and family ski trips we have stayed in every hotel in Jasper. The Sawridge Inn is definitely one of the best in town. It is very well built and maintained. The sound insulation is the best and the rooms are impeccably maintained and have been regularly updated. The spacious rooms make for a very comfortable family ski weekend. The hotel service and amenites are also amongst the best in Jasper.

Helpful?
Thank Robert F. S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Sawridge Inn and Conference Centre Jasper

Property: Sawridge Inn and Conference Centre Jasper
Address: 76 Connaught Drive, Jasper, Jasper National Park, Alberta T0E 1E0, Canada
Region: Canada > Alberta > Canadian Rockies > Jasper National Park > Jasper
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#3 Business Hotel in Jasper
#3 Romantic Hotel in Jasper
#4 Family Hotel in Jasper
Price Range (Based on Average Rates): ££
Hotel Class:3.5 star — Sawridge Inn and Conference Centre Jasper 3.5*
Number of rooms: 153
Reservation Options:
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Also Known As:
Sawridge Inn And Conference Centre Jasper Hotel Jasper
Sawridge Hotel Jasper National Park

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