After checking into our room the first thing I noticed was the internal temperature was around 77 degrees, according to their thermostat. When it is 80+ degrees outside the last thing I went is 77 degrees inside. After futilely trying to cool it down (no luck) we mentioned this to the front desk and were told maintenance would look into it. Then we went to dinner at Walter's, their own fine? dining room.
I ordered Pork Tenderloin. My wife order Prime Rib. Her dish was good. My Tenderloin was very tough! I could barely cut it with my knife. It was also very dry and completely tasteless. I only managed to cut and eat a very small piece of the Pork. I mentioned this to the waitress and she asked if she should bring me a sharper knife. A chain saw would be the only inplement to do the job. The Pork Tenderloin was anything but tender! She took it back and someone from the kitchen came out and offered me something else from the menu. I chose pasta. Getting the pasta took about 20 minutes while my wife was still eating. When my food arrived she was finished and I was just starting. Their only apology/solution was to give us a 10% reduction for the meal.
When we got back to our room the temperature was still 77.2 degrees and the only thing coming out of the so-called air conditioning was warm air being blow about at a high rate of speed by the fan. We went back to the front desk and mentioned this again. The front desk clerk came to our room and fiddled with the buttons and tried to tell us it was getting colder. A big lie! I said no, it is only warm air being blown about. Finally he suggested another room. We had already unpacked however we agreed and repacked and moved to another room at 9:00pm at night after a disastrous meal. The second room was cooler but only acceptable.
How would you like to start your vacation with the day we had? My final comment is stay away from the Sawridge!
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- Also Known As:
- Sawridge Inn And Conference Centre Jasper Hotel Jasper
- Sawridge Hotel Jasper National Park