We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
The latest reviews. The lowest prices. The perfect place to shop for hotels.

“Family gathering”

Best prices for -
Check In dd/mm/yyyy Check Out dd/mm/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 6 more sites!
Holiday Inn Express Lethbridge
Ranked #7 of 20 Hotels in Lethbridge
Swift Current, Canada
Level Contributor
20 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
“Family gathering”
5 of 5 bubbles Reviewed 17 June 2014

Pool, rooms , breakfast, all great!! Front desk very helpful as well. We have stayed here numerous times this year & very pleased with service, rooms & variety at breakfast. You are better to call hotel to book or book online.the 1-800 numbers reservation was messed up, but front desk staff were quick to fix the problem

Room Tip: Rooms are quiet all floors
See more room tips
  • Stayed May 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank GmaCathy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Kara B, Director of Sales at Holiday Inn Express Lethbridge, responded to this review, 19 June 2014
Dear GmaCathy,

Thank you greatly for your review. We at the Holiday Inn Express & Suites Lethbridge are ecstatic that you had a fantastic stay with us. It is good to see that you were able to enjoy all of our amenities such as the breakfast and the pool. Although you experienced an issue, it is wonderful to see that the Front Desk were able to solve it quickly for you. We hope to see you back again soon!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Write a Review

196 reviews from our community

Traveller rating
    56
    77
    35
    18
    10
See reviews for
62
28
10
66
Rating summary
  • Location
    4 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    3.5 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (31)
Date | Rating
  • Dutch first
  • English first
  • Japanese first
  • Any
English first
Golden, Canada
Level Contributor
319 reviews
112 hotel reviews
common_n_hotel_reviews_1bd8 85 helpful votes
5 of 5 bubbles Reviewed 2 June 2014

In town for the car show so we had large SUV, car trailer and classic car to park. They were able to accommodate us with trailer parking right by the front door, I always worry about leaving an expensive car out overnight but not here! They also let me park in front of the trailer making it very secure. Great staff, clean hotel, would highly recommend the place. Didn't know if we were staying another night but they still allowed me to leave my trailer there during the car show! I will be back, guaranteed, thanks to the great staff!!

Room Tip: We had a room on the main floor, loved it!
See more room tips
  • Stayed May 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Dan M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Kara B, Director of Sales at Holiday Inn Express Lethbridge, responded to this review, 4 June 2014
Dear Dantanman,

Thank you very much for your review! The Holiday Inn Express & Suites Lethbridge is glad to hear that you had a great experience during your stay. We try our best to go above and beyond for our guests and it's nice to see that that's being accomplished. Again, we thank you for your review and hope to see you back here soon!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Sydney, Australia
Level Contributor
122 reviews
82 hotel reviews
common_n_hotel_reviews_1bd8 75 helpful votes
4 of 5 bubbles Reviewed 21 May 2014

The Holiday Inn Express is a convenient option for those wanting to stay in Lethbridge. The hotel is located just off the main highway (Highway number 3) and is close to the centre of town. This makes the hotel either an ideal stopover to those passing through or convenient accommodation for business in Lethbridge. A large proportion of the weekday clients appear to be business people.
A problem with the hotel's location is that the city of Lethbridge is almost deserted after business hours which limits the number of quality food options within walking distance.
The rooms themselves are large, clean and well furnished. Breakfast is included in the tariff and this includes both cold and hot food options.
One downside is that on-site parking can be limited if there is a full house, although the staff can issue vouchers for street parking if required. On the subject of staff, during my stay they were both friendly and helpful.

Room Tip: All rooms are equally quiet, although there is probably less street noise on the higher floors.
See more room tips
  • Stayed May 2014, travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Mark S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Kara B, Director of Sales at Holiday Inn Express Lethbridge, responded to this review, 23 May 2014
Hi Mark S.,

Thank you very much for taking the time to write a review. We at the the Holiday Inn Express & Suites Lethbridge appreciate any feedback from our guests as it helps us target any problem areas that we may need to improve on. We are glad to see that you enjoyed your stay overall. At peak times, our parking lot can be full, but like you mentioned - we always have vouchers on hand for additional parking if needed.

Again, thank you for your feedback and we look forward to having you back here soon!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Calgary, Canada
Level Contributor
207 reviews
53 hotel reviews
common_n_hotel_reviews_1bd8 81 helpful votes
2 of 5 bubbles Reviewed 1 May 2014

I stay at Holiday Inn's all over when I am in a smaller town mostly when choices are limited. This one is in a good location and the staff are all very nice but the rooms are just average and the beds not comfortable enough to set it apart from other mid to lower priced hotels,
The free breakfast is nice for families, but the coffee is awful.A block or two away is the Starbucks so I go there. The TV in the room is very small and the reception from the satellite was bad on all channels the nights I was there for whatever reason - I had to call the front desk to see if it could be remedied. They spray some kind of fragrance in the rooms after they clean them which is extremely sickening, I had to ask the front desk to tell them not to use it in my room but the first night there was hard to take, I think it's time to stay elsewhere on my next trip here.- too bad, the staff are great. Parking can be a challenge too on occasion.

  • Stayed May 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Donna M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
IHGCare, Guest Relations Manager at Holiday Inn Express Lethbridge, responded to this review, 16 May 2014
Dear Donna M,

Thank you for your feedback. We take our guest comments very seriously and always strive to provide comfortable and friendly accommodations. We appreciate your nice comment regarding our staff.

However, we’re sorry we fell below your expectation regarding the bed, breakfast and the room amenities. We will look into this concerns. I assure you the feedback of our hotel will be reviewed and most certainly forwarded to the appropriate departments. We take the confidence our guests place in us very seriously and work diligently to rectify any unsatisfactory experiences. We hope you give us a chance in the future to show you how great our hotel is.

Sincerely,

Orlando A.
Case Manager
IHGCare
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Calgary, Alberta, Canada
Level Contributor
68 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
4 of 5 bubbles Reviewed 27 April 2014

We were here last week with a couple of friends. The hotel is conveniently located close to shops and restaurants. We were greeted by cheerful and accommodating staff, Carl. Our room was large and clean. The beds are triple sheeted and with pillow selections. The bathroom has clean towels with amenities. The only thing negative in the room is the couch - which needs to be reupholstered. We were surprised too about the breakfast offered at the hotel. They have pancake maker, assorted fruits, and the breakfast sausage is delicious. We were with our 2 chef friends and they say that the selections were good. The breakfast servers were very friendly. They allow some guests to take their breakfast to go. The swimming pool area is also worth mentioning. They have a giant slide and the pool is well-maintained.

  • Stayed April 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Nilo V
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Kara B, Director of Sales at Holiday Inn Express Lethbridge, responded to this review, 23 May 2014
Dear Nilo,

Thank you very much for your review. We at the Holiday Inn Express & Suites greatly appreciate you taking the time to write about your experience. We are very glad to see that you had a great stay overall and that you were able to enjoy are excellent bedding, breakfast, pool and our amazing front desk staff!

Also, we would like to apologize for falling short of your expectations in regards to the couch - however, feedback such as this allows us to focus on problem areas so we can correct them.

We are happy you had a wonderful experience with us and we hope to see you back here soon!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Red Deer, Canada
Level Contributor
35 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
2 of 5 bubbles Reviewed 15 February 2014

I've stayed a few times at this hotel but this last time I feel the hotel has really gone down hill. It is not as clean as it used to be, the sheets were very wrinklely, worn out and grey looking. The towels were greyish and not white at all. Overall cleanliness feels and appears dirty. The windows rattle from the wind and I got the worst room this last visit it was by the elevator and ice maker. I have regular business trips to Lethbridge and I will not stay here again. My business associates have noticed the decline of the this hotel recently and also will not be staying here. The clientele seems to be all work crews.

  • Stayed February 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Sandy M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
IHGCare, Guest Relations Manager at Holiday Inn Express Lethbridge, responded to this review, 2 March 2014
Dear Sandy M,

Thank you very much for sharing your experience with us. Please accept our sincere apologies for falling short of your expectations particularly with the cleanliness of the room. Please know that we treat this issue seriously as this will be forwarded to the appropriate department. The feedback we receive from our valued guests, like you, enables us to target problem areas and take the necessary actions to ensure similar situations can be avoided in the future. We appreciate the candid feedback we receive and welcome any opportunity to improve.

Sincerely,

Karen G.
Case Manager
IHGCare
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Calgary, Canada
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 bubbles Reviewed 12 December 2013

Stayed at the Inn while Lethbridge had a major a soccer tournament. After Taxes, we paid over $200.00 per room. Air conditioner was noisy, and woke me up every time it started, I had to shut it off. I could not connect to the internet and was given a 1-800 number for help. I am still waiting for a return call from a technician . Asked to speak to a manager to express my disappointment for the price and problems with the room.... the clerk ( who was very nice) pointed me to the comment cards.
The room was typical for the express, problems with the air conditioner were really minor, still don't know why I could not connect to the internet, and I find it hard to believe there was no manager on duty. I did not push the issue, not the clerks fault. Hopefully it was an off night for them, although I have no intention of giving them a second chance. Hope your experience is better. Safe travels everyone.

  • Stayed October 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Bryan B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
IHGCare, Guest Relations Manager at Holiday Inn Express Lethbridge, responded to this review, 31 December 2013
Dear Bryan B,

Thank you for taking the time to provide feedback on your stay. It is unfortunate the ambient noise levels prevented you from fully enjoying your time at the hotel. We are confident the necessary adjustments will be made, in order to achieve complete guest satisfaction.

Thank you again for your comments, we look forward to serving you in the future.

Sincerely,

Ben J
Case Manager
IHGCare
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Hotels you might also like...
Travellers also viewed these Lethbridge hotels
2.4 mi away
BEST WESTERN PLUS Service Inn & Suites
2.3 mi away
Hampton Inn & Suites by Hilton Lethbridge
2.3 mi away
Quality Inn & Suites
Quality Inn & Suites
#4 of 20 in Lethbridge
4.5 of 5 bubbles 187 reviews
Show Prices
Show Prices
Show Prices
2.4 mi away
Fairfield Inn & Suites Lethbridge
2.4 mi away
Holiday Inn Lethbridge
Holiday Inn Lethbridge
#12 of 20 in Lethbridge
3.5 of 5 bubbles 215 reviews
1.1 mi away
Coast Lethbridge Hotel & Conference Centre
Show Prices
Show Prices
Show Prices

Been to Holiday Inn Express Lethbridge? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Holiday Inn Express Lethbridge

Property: Holiday Inn Express Lethbridge
Address: 120 Stafford Drive South, Lethbridge, Alberta T1J 4W4, Canada
Phone Number:
Region: Canada > Alberta > Lethbridge
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#4 Business Hotel in Lethbridge
Price Range (Based on Average Rates): ££
Hotel Class:2.5 star — Holiday Inn Express Lethbridge 2.5*
Number of rooms: 102
Official Description (provided by the hotel):
Welcome to the newly opened Holiday Inn Express Hotel & Suites in Lethbridge located in the heart of downtown Lethbridge. We are close to many attractions such as golf, shopping, restaurants and bars. We feature 102 rooms, with 8 selections of room types. We have four floors, with elevator access. Each room is equipped with 27' televisions, irons and boards, coffee makers, fridge, microwave, hair dryer, two line data port phones and high speed Internet, In Room Pay Per View movies. We offer complimentary local phone calls and newspaper, Indoor pool, water slide and hot tub and fitness centre. Water slide is only operated during life guard hours. Each morning, enjoy our deluxe Express Start Breakfast from 6:00am - 9:30 am weekdays and Weekends & Holidays 7am - 9:30am. We have something for everyone - pastries, cinnamon buns, scrambled eggs, omlettes, bacon, bagels, toasts, cereals, fresh fruit, juices, coffee, tea, milk and hot chocolate for those cold winter mornings. We feature smoking and nonsmoking rooms, as well as wheelchair accessible rooms. We are also pet friendly. We provide Airport Shuttle Service at no charge with 24 hour advance reservation required. Our Professional Staff will always have a smile for our guests! ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Expedia, Hotels.com, IHG, Travel Republic (UK), TripOnline SA, Traveltool, S.L.U., Evoline ltd and HotelQuickly so you can book your Holiday Inn Express Lethbridge reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Holiday Inn Express Lethbridge Hotel Lethbridge
Holiday Inn Lethbridge
Lethbridge Holiday Inn Express

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing