We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
The latest reviews. The lowest prices. The perfect place to shop for hotels.

“Ramada Lethbridge”
2 of 5 bubbles Review of Ramada Lethbridge

Best prices for -
Check In dd/mm/yyyy Check Out dd/mm/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 7 more sites!
Ramada Lethbridge
Ranked #6 of 20 Hotels in Lethbridge
Lethbridge
1 review
“Ramada Lethbridge”
2 of 5 bubbles Reviewed 5 April 2014

just a hotel if there are no others
Breakfast was good
dining choices lacking
hotel interior was old and tired, very dated
okay friendly staff, but no interaction beyond absolutely necessary
amenities-i,e. closed before posted times

  • Stayed April 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Ramada

Helpful?
Thank Harry I
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Brian_M_Um, General Manager at Ramada Lethbridge, responded to this review, 13 June 2014
Dear Guest,

Thank you for your review of our hotel. I am glad you enjoyed out breakfast and that you found our staff to be friendly. We have been turning off our fitness room lights, when not in use, for energy conservation. I am sorry for any confusion this may have caused. We regret we did not get to know each other better and hope we may be of service to you again in the future.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Write a Review

357 reviews from our community

Traveller rating
    88
    129
    95
    29
    16
See reviews for
106
97
21
103
Rating summary
  • Location
    4 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    3.5 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (20)
Date | Rating
  • English first
  • German first
  • Italian first
  • Any
English first
Moncton, Canada
Level Contributor
7 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 bubbles Reviewed 26 March 2014

I stayed at this Ramada March 10 through 12, 2014. I work in the Casino industry in the US and Canada and some months spend more time sleeping in hotels and airports than my own bedroom. The staff at this Ramada are very good at their jobs. My stay wasn't as pleasant as other Ramada Inns, but the general manager was able to follow up with and address my concerns. I have the general impression that the Ramada in Lehtbridge has been renovating but is still out dated in some aspects. I didn't have any problems with the room smelling of smoke like other reviewers, in fact the air quality and cleanliness of the bed sheets were some of the few things I enjoyed here. I won't stay at this hotel again and have been to Lethbridge already 3 times since my March 10 visit, but if you're just looking for a quick night of rest it should suit your needs.

  • Stayed March 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Chad F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Brian_M_Um, General Manager at Ramada Lethbridge, responded to this review, 27 March 2014
Dear Guest,

Thank you for your review of our hotel. We really appreciate your comments. We sincerely care about our guests and will continue to do our best to provide the best possible service and accomodations for our guests. I am sorry that your stay with us was not completely to your satisfaction. I am glad to hear that your room smelled good and your comment about our clean linens. We will continue to make improvements to ensure that we stay modern and relevant to our valued travellers. We would be pleased to, and hope we may, be of service to you again in the future.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
yyc
Level Contributor
7 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 bubbles Reviewed 24 March 2014

I recently spent a night in this older Hotel in Lethbridge. This property used to be called the Heidelberg Inn and has very unique character in its architecture. I stayed in the hotel over 10 years ago while in its former name and I have to report so little has changed since those days of old. There used to be a pub in the lower basement level, however, this has gone.

The Rooms are small but not too small the bed was very comfortable. The bathroom was fairly well appointed but the entire property was lacking the proper care and maintenence to keep its appearance looking clean and cared for. The carpets in the corners of the room was really dirty. The bathroom was showing signs of needing to be repainted and caulked. Evidence of numerous attempts to secure the shower curtain rail had been poorly filled and unpainted.

The property could be a stunning jewel if it were restored with and maintained with a little more effort.

The Room came with breakfast which was quite unexpected as the reception attendant did not mention this detail when I checked in. I was also given a smelly smoking room on the 9th floor despite my reservation for a non smoking room.

Room Tip: Insist on a non smoking room if you are a non smoker.
See more room tips
  • Stayed March 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Shaggy90506
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Brian_M_Um, General Manager at Ramada Lethbridge, responded to this review, 27 March 2014
Dear Guest,

We appreciate your comments regarding your stay with us. I have discussed the housekeeping & maintenance issues you mentioned to the appropriate departments and they have been corrected. We will make sure to do better going forward. I am glad to hear you found our beds to be comfortable and that you enjoyed our inclusive hot continental breakfast. We will make sure that all guest services agents continue to inform all guests about our inclusive hot continental breakfast. We will continue to put our best effort into providing the best possible accommodations for our guests.

After investigating your reservation, I was able to conclude that this reservation was booked as a smoking room by the travel agency with a request for a non smoking room. We are always happy to accomodate guest requests but because we were completely sold out, we were unfortunately unable to move you into a non-smoking room. We understand that non smokers can be sensitive when staying in a smoking room so the room was ecologized prior to your arrival. Our smoking rooms are also located on separate floors for the comfort of all our guests. We apologize for our inability to accomodate your request.

Please know we are available 24 hours a day, 7 days a week to assist guests with any questions or concerns. We can be contacted direct at 1-403-329-0555 or toll-free at 1-800-791-8488. We thank you for your review and hope we may look forward to being of service to you again in the future.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Hotels you might also like...
Travellers also viewed these Lethbridge hotels
1.5 mi away
Quality Inn & Suites
Quality Inn & Suites
#4 of 20 in Lethbridge
4.5 of 5 bubbles 187 reviews
0.6 mi away
Premier Inn And Suites
Premier Inn And Suites
#8 of 20 in Lethbridge
4.0 of 5 bubbles 108 reviews
1.5 mi away
BEST WESTERN PLUS Service Inn & Suites
Show Prices
Show Prices
Show Prices
1.5 mi away
Hampton Inn & Suites by Hilton Lethbridge
1.6 mi away
Fairfield Inn & Suites Lethbridge
0.2 mi away
Econo Lodge Inn & Suites
Econo Lodge Inn & Suites
#9 of 20 in Lethbridge
3.5 of 5 bubbles 80 reviews
Show Prices
Show Prices
Show Prices

Been to Ramada Lethbridge? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Ramada Lethbridge

Property: Ramada Lethbridge
Address: 1303 Mayor Magrath Drive South, Lethbridge, Alberta T1K 2R1, Canada (Formerly Heidelberg Inn)
Phone Number:
Region: Canada > Alberta > Lethbridge
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Wheelchair access
Hotel Style:
#4 Romantic Hotel in Lethbridge
Price Range (Based on Average Rates): £
Hotel Class:3 star — Ramada Lethbridge 3*
Number of rooms: 66
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Hotels.com, Expedia, Agoda, Odigeo, TripOnline SA, Traveltool, S.L.U., Evoline ltd and HotelQuickly so you can book your Ramada Lethbridge reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Ramada Lethbridge Hotel Lethbridge
Best Western Lethbridge
Lethbridge Best Western

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing