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Lethbridge Lodge Hotel & Conference Centre
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Reviews (389)
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159 - 164 of 389 reviews
Reviewed 3 July 2014

Stayed here with the wife on a recent road trip. We wandered in because it was well located to what we were going to do the next day. The staff asked us if we had been there before, we told them, no. We were rather surprised as we trooped across the courtyard to our room. The room was very nice and very clean. I thought about it, we never stay in theme hotels, this was a theme hotel. The Deep South, New Orleans, the French Quarter, the Deep South of Alberta! Breakfast Buffet was reasonable. I think in the cold times of thi8s year this place might be even more enjoyable. I would stay again.

  • Stayed: June 2014, travelled as a couple
    • Value
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Thank Brian R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Paul H, General Manager at Lethbridge Lodge Hotel & Conference Centre, responded to this reviewResponded 8 July 2014

Thank you so very much for taking the time to provide a wonderful review of the Lethbridge Lodge Hotel and Conference Centre. We were thrilled to read that you enjoyed your stay at our Hotel while visiting Lethbridge. We certainly appreciate the recognition of personal service received and that we maintain a clean hotel.
Many of our guests comment on the uniqueness of the hotel where this is an indoor atrium filled with tropical plants and a lagoon of running water all under natural sunlight coming through the roof skylights. You're correct that during the colder season, this ambiance certainly is welcome when it's cold outside.
Thank you again and we look forward to welcoming you again.

Sincerely,

Paul

Paul Harrigan
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 3 July 2014

I am very conflicted about this hotel. The room was worn and very dated but the pics on hotels.com didn't look that bad. The lino in the bathroom had cuts in it so you know what grows in there. The couch was tired and the tv was an old bubble front kind. The price for this queen room was 126 $ glad I got in on points and did not pay for it I would have been even more disappointed. It appeared clean but because it was so worn and old it did not feel clean. We walked through the courtyard and it at first glance appeared beautiful but the ponds were dirty and needed a good cleaning the hot tub was empty. There was a little restaurant in the courtyard and it desparatly needed to be vacuumed. NOW for the conundrum the staff were super friendly and helpful checkin was a breeze. We stayed 2 nights and had 2 complimentary breakfasts both were very good they had plain scrambled eggs and then fancy ones with peppers, mushrooms , onions they were great, Sausages each morning on day breakfast kind then a hot dog smokie kind the next day, Fruit, yogurt, toast, juice, coffee, the servers were super nice. So while I loved some things I really disliked others, if they updated the rooms yes I would go back or dropped the price to suit the age. So for your $ value I am sure you can do better.

I forgot there was a microwave (completely yellow with age) and a fridge and free wifi.

  • Stayed: June 2014, travelled as a couple
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Thank CBlakey
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Paul H, General Manager at Lethbridge Lodge Hotel & Conference Centre, responded to this reviewResponded 13 July 2014

Thank you for taking the time to provide feedback on your recent visit to the Lethbridge Lodge Hotel and Conference Centre. We were thrilled to read that you experienced personal and friendly service from all of our Associates. We recognize that it is our employees who are the life blood of our hotel and they strive to ensure that our guests receive friendly and efficient service.

We recognize that the décor of our hotel, especially our guest rooms, have become somewhat dated in its décor. We have plans to improve on this. Please accept our apologies for the appearance of the ponds in our atrium. We finished replanting new live tropical plants and are new planning on draining the water to thoroughly clean the lagoons.

We look forward to your return and wish you safe travels/

Sincere regards,

Paul

Paul Harrigan
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 28 June 2014

for the over $200 a night this hotel is a joke....altho the scenery is great outside,the hotel itself is very run down and dirty....room service was fast and the food ws ok...the menu could use a revamp.
Very noisy hotel.....but the view....awesome

  • Stayed: June 2014, travelled as a couple
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3  Thank tmr1971
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Paul H, General Manager at Lethbridge Lodge Hotel & Conference Centre, responded to this reviewResponded 4 July 2014

Thank you for taking the time to provide feedback regarding your recent stay at the Lethbridge Lodge Hotel and Conference Centre. We very much appreciate that you enjoyed the spectacular views of both the interior courtyard and the lovely exterior showing the famous coulee landscape. We were thrilled to hear that the room service was speedy.
We recognize that our hotel has become somewhat dated in its décor. Please be assured you that we make every effort to ensure that the hotel is well maintained and cleanliness is top of mind. We apologize that we have not provided a full positive experience for you and would love the opportunity to regain your confidence.

Sincere regards,

Paul

Paul Harrigan
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 26 June 2014

The room was clean but showing its age. The staff was very pleasant and helpful. We had drinks and dinner in the cotton belle lounge and the wings, on special that night, were great. My son's beef dip was good and I enjoyed the shrimp sandwich. Breakfast was a great buffet with a large selection. The breakie shooters and granola and yogurt cups were a treat. The breakfast was included with the room stay. Good value all around. We have also had Sunday brunch here in the past and would recommend it.

Stayed: June 2014, travelled with family
1  Thank Janemarialberta
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
KeWatts, Reservation Manager at Lethbridge Lodge Hotel & Conference Centre, responded to this reviewResponded 27 June 2014

Thank you for taking the time to provide feedback regarding your recent stay at the Lethbridge Lodge Hotel and Conference Centre. Thank you for providing your comments and recognizing that our food at the hotel was great in all our food outlets, the Lounge, Botanica Restaurant and the Sunday Brunch. We also strive to provide pleasant and helpful service provided by the wonderful associates of the hotel who enjoy serving our guests. We recognize that our hotel has become dated in its décor and we do have plans to improve on this.
We look forward to welcoming you back to the Lethbridge Lodge Hotel and wish you safe travels.

Sincerely,

Kelly Watts
Reservation Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 18 June 2014

I stayed one night here in May. The hotel is showing its age but you can still tell that it was once a very nice one. My bed was comfortable and the room was clean. The bathroom was very small. Front desk staff were helpful and the included breakfast was great. The restaurant is good as well. With some work this could be a great hotel again.

  • Stayed: May 2014, travelled with family
    • Value
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Thank klownt
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
KeWatts, Reservation Manager at Lethbridge Lodge Hotel & Conference Centre, responded to this reviewResponded 20 June 2014

Thank you for taking the time to provide your comments regarding your recent stay in May at the Lethbridge Lodge Hotel and Conference Centre. We do recognize that our hotel is dated and we do strive to keep the hotel well maintaned and clean. It is great to hear that the staff, breakfast and beds made your stay enjoyable.

We hope you will visit us again.

Kelly Watts
Reservation Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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