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“Top Quality”

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Hampton Inn & Suites by Hilton Lethbridge
Ranked #2 of 20 Hotels in Lethbridge
Certificate of Excellence
Calgary, Canada
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
“Top Quality”
Reviewed 30 March 2012

First review on Trip Advisor.
We were very impressed with both the service and the overall amenities with beautiful appearance. The staffs and were friendly and helpful during our stay with very high-honored treatment. The room (two queens) was clean, modern and trendy and the breakfast had one of the widest selections I've seen. Just one word, Top Quality in this city.

  • Stayed March 2012, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank rojames
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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774 reviews from our community

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Rating summary
  • Sleep Quality
  • Location
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (73)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Spanish first
  • Any
English first
Calgary, Alberta
Level 3 Contributor
13 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
Reviewed 28 February 2012

We stayed here Feb 18, 2012 while visiting relatives. The room was very clean & large. The bed was soft & comfortable. They have an excellent free hot breakfast in the morning with eggs, sausage patties, toast, coffee, tea, juices, muffins etc. which were replenished frequently by the very friendly wait staff. It's also across the street from the casino. Try your luck!

  • Stayed February 2012, travelled with family
    • Value
    • Location
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    • Cleanliness
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Helpful?
7 Thank Patriciamcinnis55
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Blainville, Canada
Level 6 Contributor
93 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 64 helpful votes
Reviewed 24 February 2012

travel on biz and very good area and room was super great.

breakfast was so-so, no real dishware(paper), no orange juice.

but will return because great rooms, location was great.

  • Stayed February 2012
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank ArthurSousa
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Christopher_Beaton, General Manager at Hampton Inn & Suites by Hilton Lethbridge, responded to this review, 16 April 2012
Dear ArthurSousa,

Thank you for taking the time to share your stay experience with the Tripadvisor followers. All of us here at the property are very proud of our Hotel and we appreciate that you recognized our hardwork. We do utilize biodegradeable items in our Breakfast Area,that are made with potato starch and these items break down into water in our local landfill. We work on reducing our enviromental footprint on a daily basis.

We look forward to welcoming you back soon!

At the Hampton Inn & Suites by Hilton Lethbridge, we strive to be your friend in town.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Edmonton, Canada
Level 3 Contributor
8 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed 20 February 2012

A group of us stayed here and we loved it. The buffet breakfast is very nice and is convenient if you want to get a quick start in the morning. The hot drink station in the lobby is convenient and stocked with delicious choices. The rooms are lovely. We had an oversized vehicle and there was ample parking. The front desk staff was very welcoming and helpful. What more can I say? Very happy we chose it.

Room Tip: In an industrial area and not close to downtown, so it would not be convenient without a vehicle.
See more room tips
  • Stayed November 2011, travelled with friends
    • Value
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Helpful?
3 Thank LearnSomethinEvryDay
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Richmond,BC
Level 5 Contributor
64 reviews
48 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
Reviewed 7 February 2012

My husband and I stayed for 4 nights in a King room. The room was very clean and comfortable as well as quiet. The bed was a bit hard but not too bad. The location was a little out of town but close to the casino. Breakfast was plentiful and staff very helpful. The wifi was great. There are no restaurants within walking distance so you have to have a car. It was quite convenient to highway 3 and we were looking for a place that was close to Coaldale which it was. I would stay there again.

  • Stayed February 2012, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank LBSRichmond_BC
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Christopher_Beaton, General Manager at Hampton Inn & Suites by Hilton Lethbridge, responded to this review, 16 April 2012
Dear LBSRichmond_BC,

Thank you for your comments regarding your stay at the Hampton Inn & Suites by Hilton Lethbridge. We appreciate you taking the time sharing your stay experience with the many other Tripadvisor.ca readers.
Our complimentary breakfast and high speed internet access (wried and wireless) provides substantial value to all of our Hampton guests. I have shared your comments with the teams at the Hotel and all of the staff were grateful to hear your feedback.

We look forward to the opportunity of welcoming you back to the property.

At the Hampton Inn & Suites by Hilton Lethbridge, we LOVE having you here!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Calgary, Alberta
Level 2 Contributor
6 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 1 February 2012

Stayed here one night with our two small children at the beginning of January 2012 for a funeral. The staff was very pleasant, warm, and welcoming. Our double queen room was clean and comfortable, and the TV had the Treehouse channel which was perfect for our kids :) Overall a satisfactory hotel. If you just need a clean & comfortable place to stay, this place will do the job.

Here are the cons:
* There is no restaurant on site. There is however a little pantry by the front desk that you can purchase a few items from. They didn't have any milk though, so my husband had to go for a little drive to get some milk for our daughters nighttime bottle. (And there was no fridge in the room to store the leftover)
* The pool...well, it is a fair size and it did have a slide in it (we didn't use it though as our children are too small and we didn't bring life jackets for them) The temperature was a little chilly. The hot tub had an IMMENSE amount of chorine in it. A woman in the elevator warned me about as she had just come from the pool ( I should have listened ) I had the kids shower off as soon as we got up to our hotel room. Our daughter ended up with a chemical burn on her shoulder, and my face was red and splotchy that evening and the next day. I did talk to the front desk about it and she said they would have it looked into.
Overall the pool was a bust for the kids. I didn't let them go back in the morning.

I can't comment on the free continental breakfast as we didn't make it down in time. I believe it is from 6-10am

I don't think I would stay here again even without kids.

  • Stayed January 2012, travelled with family
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
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Helpful?
Thank wowmeCalgary
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Christopher_Beaton, General Manager at Hampton Inn & Suites by Hilton Lethbridge, responded to this review, 6 February 2012
Dear wowmeCalgary,

I would like to thank you for taking the time to share your comments regarding your recent stay with the Hampton Inn & Suites by Hilton Lethbridge with the Tripadvisor.ca membership.

Thank you for your kind comments regarding your room and our great team of staff. I am very concerned with the comments relating to our hot tub and would appreciate the opportunity to speak to you to ensure that all items are taken care of immediately and to your satisfaction. If you could kindly contact me at christopher.beaton@hilton.com I would be more than happy to connect with you at a time that is convenient for you.

At our hotel we have reviewed our procedures for our indoor pool area. We submit weekly water samples to Alberta Health Services of our hotub and pool. Since receiving your Tripadvisor.ca review, we have contacted Alberta Health Services to review our water samples from mid Decmber to mid January and have requested an immediate inspection or of indoor pool area.

We do not have a fridge in each guestroom however, we do have one available for guests which we would be happy to show you during your next visit. I also understand not having a restaurant in the hotel was an inconvenience. We do offer a full breakfast buffet each morning and have teamed up with some of the local restaurants to accommodate our guests for lunch and dinner. Again, we would be more than happy to provide you with any details or information on the local restaurants within walking distance.

Thank you for your time and sharing your comments. We do hope to have another opportunity to serve you in the future.

Sincerely,

Christopher Beaton
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Calgary
Level 2 Contributor
6 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 22 January 2012

The hotel is clean and the staff is friendly and accommodating. Fairly reasonable price. Rooms very new and nice. We have enjoyed staying here for a gymnastics competition last year and this year. We would definitely stay here again. Good breakfast. The pool is a little too cold for comfortable swimming. A suggestion for improvement would be in regards to the breakfast. They need to get a proper conveyer belt toaster. Toast and especially bagels take forever to toast. Also, sausage patties and sausages chosen were very salty.

  • Stayed January 2012, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank CalgaryStacey
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Christopher_Beaton, General Manager at Hampton Inn & Suites by Hilton Lethbridge, responded to this review, 16 April 2012
Dear CalgaryStacey,

Thank you for sharing your stay experience of the Hampton Inn & Suites by Hilton Lethbridge with the many Tripadvisor readers. I am very happy to read that during your stay, you witnessed our Hamptonality in action. Our breakfast provides great value for our guests and is served fresh each and everyday. We have used your comments over the past couple of weeks as a source of motivation for the different teams at the property. All of us LOVE to hear from our guests regarding their experience of staying at Hampton.

We look forward to welcoming you back soon!

At the Hampton Inn & Suites by Hilton Lethbridge, we LOVE having you here.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Hampton Inn & Suites by Hilton Lethbridge

Property: Hampton Inn & Suites by Hilton Lethbridge
Address: 4073 Second Avenue South, Lethbridge, Alberta T1J 2Z3, Canada
Phone Number:
Region: Canada > Alberta > Lethbridge
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Business Hotel in Lethbridge
#1 Romantic Hotel in Lethbridge
Price Range (Based on Average Rates): £
Hotel Class:2.5 star — Hampton Inn & Suites by Hilton Lethbridge 2.5*
Number of rooms: 87
Official Description (provided by the hotel):
Southeast of Calgary along the Oldman River lies Lethbridge – Alberta's southernmost city. Abundant in natural beauty, history and recreational opportunities, you'll have plenty to discover near the Hampton Inn & Suites by Hilton™ Lethbridge hotel. The Oldman River offers an array of possibilities for anglers looking to catch "the big one" and the massive steel trestle over the river, known as High Level Bridge, is the largest of its kind at a whopping 314 feet. Another sight to behold is the abundant "coulees" - a labyrinth of rolling hills that frame this stunning area. When it comes to attractions near our Lethbridge, AB hotel, you'll find plenty just minutes away, including: Nikka Yuko Japanese Garden; Casino Lethbridge; the University of Lethbridge and Galt Museum & Archives. Nearby recreational options include parks with beautiful trails, golf courses and ice hockey arenas, just to name a few. Great shopping and dining is also within minutes of our front doors. ... more   less 
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Also Known As:
Hampton Inn And Suites By Hilton Lethbridge
Hampton Inn & Suites By Hilton Lethbridge Hotel Lethbridge

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