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“Friendly Staff”

Superlodge Lethbridge
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Superlodge Lethbridge
Ranked #15 of 20 Hotels in Lethbridge
Edmonton, Canada
Level Contributor
131 reviews
49 hotel reviews
common_n_hotel_reviews_1bd8 55 helpful votes
“Friendly Staff”
4 of 5 bubbles Reviewed 14 November 2012

When we arrived in our room on a cold Friday evening the room was equally cold. We turned up the thermostat only to discover it was of no advantage to us at all. I called front desk and let them know there were thermostat issues and the employee asked if I'd like a heater or to be moved. I told her moving may be the easier and safer option. She prepared news keys for us to move next door. She also handed me a heater in addition to the keys. That room was considerably warmer but my friend still found it a cool night, keeping her awake.

The breakfast provided was common, basic continental fare with no frills. The yogurt I chose had mold on the top so I threw it out and just took fresh fruit which they had prettily displayed on the table.

I would return as it was clean and the price reasonable but might wait till the weather warms up some.

Both staff at the desk in the morning were very friendly.

  • Stayed November 2012, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank CarefulChoices
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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53 reviews from our community

Traveller rating
    12
    16
    9
    5
    11
See reviews for
15
10
7
9
Rating summary
  • Location
    4 of 5 bubbles
  • Sleep Quality
    3.5 of 5 bubbles
  • Rooms
    3 of 5 bubbles
  • Service
    3.5 of 5 bubbles
  • Value
    3.5 of 5 bubbles
  • Cleanliness
    3.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (12)
Date | Rating
  • English first
  • Japanese first
  • Any
English first
CALGARY
2 reviews
5 of 5 bubbles Reviewed 24 October 2012

I arrived at short notice on a saturday, reasonably late in the day. I had read the reviews on this site and noticed that the negative reviews were over a year old. I spoke to the managers in person on my arrival and they were more than happy to accomodate a long duration stay at short notice. (10 days). After a pleasant chat with the owners/managers they offered me a non smoking room, with a Kingsize bed for LESS than hotels.com/travelocity/any of the online hotel services. And not just less, noteworthiy less. The room was warm, pleasant with a very comfortable bad and all the essential items you need. There is a fridge and freezer fully functioning with a microwave, coffee machine tv with a wider channel choice than most of the other chains on mayor Magrath. The breakfast was fresh, well stocked and the coffee changed regularly to ensure freshness. My stay was quiet, with no noticeable noise from mayor Magrath and no heavy traffic.

The room was thoroughly cleaned by excellent and attentive cleaning staff who are also more than happy to accomodate any extra items you may need if she can in anyway. And if you get the opportunity to talk to the cleaning staff, they are friendly, funny and very nice.

Staying here you will get smoke free no smoking rooms, peace and quiet and it is close enough to local amenities to be able to walk if weather permits. I work in Lethbridge periodically for usually 10 days to 2 weeks at a time so have stayed in different places. This will be where I return to everytime. So thank you to the managers, cleaners and all who made my experience the best I have had in Lethbridge to date.

Room Tip: Cannot rate the pool as it is closed for the season (rightly so) and as I am a member of the YMCA i...
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  • Stayed October 2012, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank CHRISTOPHER W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Alberta, Canada
Level Contributor
336 reviews
63 hotel reviews
common_n_hotel_reviews_1bd8 126 helpful votes
3 of 5 bubbles Reviewed 12 September 2012

The hotel is in a good location and looks nice from the outside. The lobby and breakfast area are in good shape but the room we had was dated. However, it looks like they are working on re-doing the rooms albeit not all at once. Our room had a brand new full sized fridge and a great new large flat screen TV with cable. We had a new shower curtain but the rest of the room was showing its age. There was good internet included as well as a decent (but maybe not "flashy") continental breakfast included. Staff were very good and friendly/helpful. At the end of the day you get what you pay for. This hotel was a lot cheaper then others in the area. They appear to be working on updating the rooms and I suspect that when the hotel is up to par with the new hotels that the price will go up as well.

  • Stayed September 2012, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank I_Roam_AB
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Colorado Springs, Colorado
Level Contributor
14 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 bubbles Reviewed 26 August 2012

We had a problem with our Volvo. Bad news out of town, $$$ anywhere. Managers helped in search for local mechanic on Sunday. Retook, etc. Great is my definition of emergency response.
Make a friend when you stay in Lethbridge.

  • Stayed August 2012
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank wandrnjohn
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jerusalem, Israel
Level Contributor
181 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 66 helpful votes
4 of 5 bubbles Reviewed 8 August 2012

I hesitated before booking this hotel, but realised the reviews from the last year were good, and that the bad reviews were older. We are a family of 5 with three young children. Booked one room through booking.com. there was a problem with the booking but it was resolved on check in by speaking to the manager. The room was clean and spacious. The front desk was helpful. Breakfast was very good (just as advertised in their website, except they ran out of hard boiled eggs). The pool is still not open. And it only cost 87 CAD including tax. Forget about the old bad reviews. The place is more than fine.

  • Stayed August 2012, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Micah S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Calgary, Canada
1 review
2 of 5 bubbles Reviewed 18 June 2012

This hotel has once again changed hands, and is now under major renovations. The new managers are aware of the problems they face, but are confident that they will have the hotel up to good standards within a couple of months. From the previous comments, it certainly looks like they have their work cut out for them, but the rooms that they have available seem to be redone, and don't seem to match what the others have said, so I guess they are making some good progress.

No one did anything about the pool yet though (I see that it's been shut for a long time from reading the rest of the reviews), so that might take a while to fix, if it's been down as long as it seems to have been.

Stayed June 2012, travelled solo
Helpful?
Thank CowCatcher
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
, Owner at Superlodge Lethbridge, responded to this review, 5 July 2012
The hotel changed ownership in October of last year. We are trying our best to address the needs of our guests. The pool has been in a state of disrepair for a long time but we do have some exciting plans for it and hopefully our guests will enjoy the end result. Thank you for your review.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Bozeman, MT
Level Contributor
56 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
4 of 5 bubbles Reviewed 17 March 2012

We have stayed at the Thriftlodge every time we went through Lethbridge (3 times). It is your typical lowcost motel insofar as appearance and decor. The service people are exceptionally friendly. Despite being adjacent to a major throughway it is quiet. It is right across the street from a huge city park complete with Japanese flower gardens and a lake with a walking/running pathway at least 5K in length. For a continental breakfast the assortment is awesome. Lots of muffins and cereals and bagels and breads. Apples and bananas and excellent coffee. Once humorous point is they have a real Canadian maple syrup container filled with cheap sugar syrup which is sold in most stores and acceptable to most people, just not real syrup from a maple tree. Not sure what Honeybunches problem was unless they were expecting a Mariott. Dog friendly too !

Room Tip: Two story L shape -- all rooms about equal.
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  • Stayed March 2012, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank runtrails
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Superlodge Lethbridge

Property: Superlodge Lethbridge
Address: 2210 7 Ave S, Lethbridge, Alberta T1J 1M7, Canada (Formerly Thriftlodge Lethbridge)
Region: Canada > Alberta > Lethbridge
Amenities:
Bar / Lounge Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Suites Wheelchair access
Hotel Style:
Ranked #15 of 20 Hotels in Lethbridge
Price Range (Based on Average Rates): £
Hotel Class:2 star — Superlodge Lethbridge 2*
Number of rooms: 90
Official Description (provided by the hotel):
Conveniently located on Mayor Magrath Dr. S. with easy access from Hwys 3, 4 and 5. Located close to sports venues, shopping centres and numerous local attractions. Offering spacious rooms, free continental breakfast and wireless internet, on site guest laundry and free parking. ... more   less 
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Also Known As:
Thriftlodge Lethbridge Hotel Lethbridge
Thrift Lodge Lethbridge
Lethbridge Thriftlodge
Lethbridge Thrift Lodge

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