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Quality Inn & Suites
Ranked #5 of 20 Hotels in Lethbridge
Certificate of Excellence
Carterville, Illinois
Level Contributor
135 reviews
105 hotel reviews
common_n_hotel_reviews_1bd8 87 helpful votes
“Nice Stay”
Reviewed 26 August 2013

We spent one night here and enjoyed our stay. The room was $117.99 (with taxes $128.61). The clerk was friendly at check-in. The room was clean and quiet. We had a good breakfast the next morning. They had cake, cookies and coffee available when we checked in. We ate supper at a casino next door to the motel, which was within walking distance. We did not play in the casino after our meal because they wanted to charge an exorbitant rate to change our dollars into Canadian money.

  • Stayed August 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
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Helpful?
Thank TravelingBirdsWeAre
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Quality I, Public Relations Manager at Quality Inn & Suites, responded to this review, 26 August 2013
Thank you for our review and your comments.

We are pleased you enjoyed the evening snack of cake and cookies. The kickstart breakfast is continental style with many choices from cereal to pastries and cinnamon buns but we do vary with either ham or sausage each morning to make it a bit more substantial.

Unfortunately, the conversion of currency goes through a buy and sell process each time you use it and it is as frustrating for us to excahnge US dollars anywhere in Canada as it is for you. Even though we are neighbours our currency does not translate across international borders as easily as one might think.

Thank you again for your comments and we look forward to your return visit!
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189 reviews from our community

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Rating summary
  • Sleep Quality
  • Location
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (48)
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zoomom76
Level Contributor
47 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
Reviewed 19 August 2013

The hotel is nice, but I paid $30/night more than other comparable hotels for the breakfast. I would have been better off going to a nice restaurant. The room was clean and comfortable, but nothing outstanding. We are spoiled in California, not having to worry about smokers in our hotel. It is frustrating to book a non-smoking room and have to deal with the smell of cigarette smoke in the hallways.

  • Stayed August 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank zoomom76
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Quality I, Public Relations Manager at Quality Inn & Suites, responded to this review, 21 August 2013
We thank you for your comments and your review.

Our breakfast is like most other hotel continental breakfasts, intended to be a convenient kickstart to your day. We absolutely agree it is not a restaurant breakfast as we have no cooking facilities and no intention to be a restaurant. There are restaurants in the area and in the city that specialize in breakfast service.

We have checked the rates for comparable new properties in Lethbridge and find our rates and our breakfast are in line with those properties. It is true we run at higher rates than older properties in the city.

We are a property that has both smoking and non-smoking floors and rooms. We would not say we are a completely non-smoking hotel although there are certainly some in the city.

Thank you again for your comments. We do strive to provide a friendly family atmosphere to all of our guests.
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Port Alberni
Level Contributor
31 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
Reviewed 8 August 2013

Very welcoming! On a group rate so happy with price of room. Stayed four days and front desk staff very helpful and fun to talk to. Breakfast was sufficient even had sausage, and beef patties, but didn't partake any. Evening snacks. Room was clean and large. Can get 10% off food at Casino nearby, however, can get 20% off food etc. if you apply for PURE card at the Casino Customer Service desk - it is free!

  • Stayed August 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Janet P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Quality I, Public Relations Manager at Quality Inn & Suites, responded to this review, 16 August 2013
Thank you for your great comments - we are so pleased you enjoyed your stay with us! That is an excellent tip for travellers about the 20% discount at the Casino next door.

We look forward to your return visits and happy travels in the meantime! Thanks again!
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Calgary
Level Contributor
89 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 76 helpful votes
Reviewed 24 July 2013

We stayed for an night on our trip to see Pat Benatar in concert. The hotel was in a good location and the staff were very responsive and helpful. The room could have been a little cleaner and the breakfast a little better, but we were satisfied and would return. We also brought our dog, it was nice to have the ability to have her with us when traveling for a change. The empty field beside the hotel was useful for her required exercise.

Stayed July 2013, travelled with family
Helpful?
Thank GavinF
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Quality I, Public Relations Manager at Quality Inn & Suites, responded to this review, 16 August 2013
Thank you for your kind comments. We encourage you to take any concerns about your room to the front desk at the time so we have an opportunity to fix any concerns.

We are also interested in all suggestions for our kickstart breakfast.

We do thank you for your review and look forward to seeing you again!
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Clay Center, Kansas
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 22 July 2013

We stayed one night at this hotel and were impressed that the paperwork was done prior to our arrival. The staff was friendly and the hotel was clean. They served a cake/cookie snack at 7pm and a complementary continental breakfast in the morning.

Stayed July 2013, travelled as a couple
Helpful?
1 Thank Lisa67432
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Quality I, Public Relations Manager at Quality Inn & Suites, responded to this review, 31 July 2013
Thank you for your nice reply. We are so pleased you enjoyed your stay and the evening snack.

We hope to see you again soon!
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Edmonton, Canada
Level Contributor
80 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 41 helpful votes
Reviewed 24 June 2013 via mobile

Very clean and very friendly I have stayed a few times over the past few years and it is always consistently a good stay and right beside casino for dinner and entertainment. Close to everything and a pool and hot tub to relax at the end of a day of great golf or shopping

  • Stayed June 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank traveljunkie22_10
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Quality I, Public Relations Manager at Quality Inn & Suites, responded to this review, 25 June 2013
Thank you for your nice comments. We are so proud of our friendly and efficient staff. A great team makes for a great stay for our guests.

Thank you again and we look forward to your return visit.
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Claresholm, Canada
Level Contributor
6 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed 20 June 2013

Each time we visit Lethbridge`s Casino and want an evening away from home, we book a room at the Quality Inn. Location is great, right beside the Casino - no need to drive - just walk across the grassy area and parking lot between the hotel and the casino. Making the reservation over the phone is a pleasant experience,the staff are very friendly and truly seem to want to make your stay nice. Once you`ve stayed at the hotel, they have your profile on their computer, along with special requests you made previously. It makes you feel like you are important to them. The hotel is very clean and neat, and the continental breakfast area is very clean and tidy. A basket of apples and usually a tray of cookies are out for their guests to help themselves to. The rooms are very clean, lots of pillows on the beds and the beds are comfortable as well. Fridge, Microwave, Coffeemaker are in the rooms and TV is a large flat screen. The bathrooms are very clean as well and the shower head has great pressure so showers are great. We were almost too late for the continental breakfast but the staff member held off cleaning it up for a few minutes so we could grab something to eat and we were very happy with the breakfast. Coffee was very good as well and they had a good assortment of Teas available. Check out time is 11 a.m., but on Sundays they extend check out time to 1 p.m., which is nice for sleeping in and not being rushed in the morning. We haven`t tried the swimming pool yet but does look inviting each time we visit. Looks great for family and kids as they have a waterslide. Pets are allowed as well but we`ve never encountered any pets the times we have visited. Hotel is very popular and often it fills up, so I suggest making reservations. Staff could not be any friendlier and very helpful to make your stay as enjoyable as possible.

Room Tip: I don`t think it matters what part of the hotel you stay in as it`s a quiet area of town and rooms a...
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  • Stayed June 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Brenda B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Quality I, Public Relations Manager at Quality Inn & Suites, responded to this review, 25 June 2013
Thank you for your comments. Yes our staff loves our guests! Our staff will respond to special requests and we do like to make sure people have some sustenance whether to kickstart their day or to help with a restful night.

Remember - your room key allows for 10% off on meals at the casino and we usually have coupons for local restaurants available at the front desk. One way or another we try to ensure you are fed well!

Thank you again and we look forward to your next mini vacation with us.
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Additional Information about Quality Inn & Suites

Property: Quality Inn & Suites
Address: 4070 2 Ave S, Lethbridge, Alberta T1J 3Z2, Canada
Phone Number:
Region: Canada > Alberta > Lethbridge
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free Parking Pets Allowed ( Dog / Pet Friendly ) Swimming Pool Wheelchair access
Hotel Style:
#3 Romantic Hotel in Lethbridge
#3 Business Hotel in Lethbridge
Price Range (Based on Average Rates): £
Hotel Class:2.5 star — Quality Inn & Suites 2.5*
Number of rooms: 60
Official Description (provided by the hotel):
One of the newest hotels in Lethbridge. The hotel features 60 Rooms & Suites, an indoor pool, hot tub, waterslide, and serves a deluxe continental breakfast. This hotel is within walking distance to Casino Lethbridge. ... more   less 
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Also Known As:
Quality Inn And Suites
Quality Hotel Lethbridge
Quality Inn Lethbridge
Lethbridge Quality Inn

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