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“Like to have your stuff stolen from you?”

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Clarion Hotel & Conference Centre
Ranked #6 of 19 Hotels in Medicine Hat
Certificate of Excellence
1 review
“Like to have your stuff stolen from you?”
Reviewed 5 October 2013

So for those who don't know, this hotel is no longer a quality inn it is now called executive on the ridge. I'm currently staying at this hotel and am awaiting the outcome of the fact someone had stolen my watch from my room while I was gone for the day. I brought this to the attention of the front desk as soon as I found out and was told that the manager would take care of it the next morning. I went back today during work hours and talked to a different lady at the front desk and was told the "NEW" owners are out of town and should return today sometime and they will make the decision on what is going to be done about this. Needless to say I'm not very pleased with the situation at the moment and I told them that this has to be resolved to my satisfaction. The only person who had access to my room was the cleaning lady on that floor, she was asked about it when she came on shift and of course denied knowing anything about my watch. They do not leave doors open while cleaning rooms in this hotel, so as far as I'm concerned it's easy to point a finger. If matters are takin care of to my satisfaction I will post an update later, if not you can know for certain to never stay at this hotel.

  • Stayed October 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank GRH8
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Rating summary
  • Sleep Quality
  • Location
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (18)
Date | Rating
  • English first
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English first
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 4 October 2013

I recently stayed at the Quality and learned from staff the hotel is changing to an Executive Hotel with new owners and upgrades planned. I found the staff very friendly, had a good sleep the hotel was very quiet. Did not use the salt water pool, maybe next stay. The hot free breakfast next morning was a great way to start out on the road. Some areas of hotel are dated but the staff said the upgrades will make improvements. I look forward to my next visit to see the changes. Definitely value for the dollar.

  • Stayed September 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank DiscoTrip
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Clarion Hotel & Conference Centre

Property: Clarion Hotel & Conference Centre
Address: 954 7 St SW, Medicine Hat, Alberta T1A 7R7, Canada (Formerly Executive on the Ridge Hotel & Convention Center)
Phone Number:
Region: Canada > Alberta > Medicine Hat
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Restaurant Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#2 Business Hotel in Medicine Hat
Price Range (Based on Average Rates): £
Hotel Class:3 star — Clarion Hotel & Conference Centre 3*
Number of rooms: 65
Official Description (provided by the hotel):
The Clarion Hotel & Conference Centre is located in the heart of Medicine Hat and is close to attractions such as the Esplanade Arts and Heritage Centre and Saamis Teepee. The hotel is also within close proximity of Medicine Hat Arena and Strathcona Island Park. Make yourself at home in one of the 65 air-conditioned guestrooms featuring complimentary WIFI, 46 flat panels TV's, refrigerators, microwaves, a working desk and ergo chair, in-room coffee service, iron and ironing boards, hair dryers and much more. ... more   less 
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Also Known As:
Clarion Hotel & Conference Centre Medicine Hat, Alberta

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