As a first time guest at any Motel 6, I feel a need to share my immense disappointment at our checkout. The room was fine, the breakfast to go was fine, too, but when we had to leave a day earlier than we had reserved for, we were treated poorly. I had prebooked two rooms for three nights and, due to circumstances beyond our control, had to check out at 2:45 p.m. on the second day. Because the official check out time is 11 a.m., we were told nothing could be done and we were not compensated in any way for the unused, prepaid third night for either room. We received absolutely nothing but a mumbled "sorry" from the front desk worker, not even a complimentary water bottle that I noticed most others receiving upon checkout. I was not rude in any way to the staff, as that is not who I am, but I am very disappointed and will not choose a Motel 6 again. As a further note, my son had a nosebleed Thursday night and the bloodied sheet was still on the bed when we checked out Saturday afternoon.
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- Also Known As:
- Motel 6 Medicine Hat Hotel Medicine Hat
- Motel Six Medicine Hat
- Medicine Hat Motel 6
- Medicine Hat Motel Six
- Home Inn Express Medicine Hat Alberta