I called to book a hotel room today for my driver, which we do every 4 weeks. I spoke with Laurie, who claims to be the manager and the boss (her words not mine). When I disagreed with her regarding sending my credit card over the fax she replied with "GO book somewhere else" and then proceeded to rudely hang up on me. I don't know about you, but this is the worst customer service I have ever encountered. No hotel is worth that kind of treatment. This might be a wonderful hotel but obviously I was not a good enough customer for "laurie" and her hotel. I called back and asked to speak with the manager to which she explained was herself and that she is the boss and she makes up the rules. The whole phone call was ridiculous but by writing this review I hope to save someone else from having to deal with this kind of treatment. Please do not waste your time booking with this hotel.
- Also Known As:
- Western Budget Motel Red Deer #2 Hotel Red Deer
- Western Budget Motel Red Deer #2 Alberta