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“Only place we will stay” 5 of 5 bubbles
Review of Holiday Inn Express Red Deer

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Holiday Inn Express Red Deer
Ranked #3 of 29 Hotels in Red Deer
Certificate of Excellence
Edmonton, Canada
Level Contributor
181 reviews
37 hotel reviews
common_n_hotel_reviews_1bd8 64 helpful votes
“Only place we will stay”
5 of 5 bubbles Reviewed 22 March 2013

My wife and I will only stay here. Great location, friendly staff and a fair price. Rooms are well done, roomy and the bed was great. No noise on the busiest road in the city.Standard b fast.
Best part is my beef about any hotel or motel that charges for wifi. FREE wifi and very good speed. Well done. showers work great

  • Stayed March 2013, travelled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank spokoj
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Tracy S, General Manager at Holiday Inn Express Red Deer, responded to this review, 25 March 2013
We can't tell you how happy we are to get your positive remarks about Holiday Inn Express Red Deer. We work hard every day to ensure that we not only meet but exceed our customers' expectations.
Thank you so much for taking the time to comment. We appreciate your review and your business; we look forward to serving you again.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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356 reviews from our community

Traveller rating
    231
    80
    27
    8
    10
See reviews for
71
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (70)
Date | Rating
  • English first
  • French first
  • German first
  • Any
English first
Brampton, Canada
Level Contributor
103 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 73 helpful votes
5 of 5 bubbles Reviewed 18 March 2013

I thought Express was the low end.

Very new, large rooms, stylish lobby meeting place. GREAT restaurant
Even a pool slide for the kids and an exercise room to ..........exercise with machines. Gotta do that some day.

The manager was extremely helpful in describing the discounts and deals. He should slow down and take a breath.

Reminders for affinity cards, and restaurants and all.

Restaurant was great for a city. Fantastic for a Holiday Inn.

Give it a shot.

Room Tip: Mid way from elevator
See more room tips
  • Stayed February 2013, travelled on business
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank VoyagerCANADA
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Calgary, AB
2 reviews
5 of 5 bubbles Reviewed 14 March 2013

I use hotels quite a lot in my line of business, and I always appreciate great service! The staff were friendly and very helpful! I had the pleasure to speak with them and the manager during my stay and as a manager myself I can see a very well lead team. The room was comfortable, clean, and the house keeping staff did an excellent job as well. All around great place to stay, you will defeintely see me again!

  • Stayed March 2013, travelled on business
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank R M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Tracy S, General Manager at Holiday Inn Express Red Deer, responded to this review, 25 March 2013
At Holiday Inn Express Red Deer, its the positive comments that drive us to be the best hotel in Red Deer. Our caring staff and attentive management / ownership team work hard each day to ensure that your stay meets or exceeds your expectations.
We appreciate you taking the time to leave your positive comments and we also appreciate your business. Thanks again and we look forward to seeing you again soon.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
1 review
2 of 5 bubbles Reviewed 12 March 2013

Room was fine but heat did not work on both mornings of a 2 night stay. Mentioned it to staff and hear worked in the evening but not the following morning. . No hot water for shower on both mornings. Staff said it was due to everyone showering. Not a good excuse and was not offered any discount. Don't recommend this place and won't stay there again even with a HI gold membership.

  • Stayed March 2013
    • 2 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
Thank Oli135
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Tracy S, Manager at Holiday Inn Express Red Deer, responded to this review, 14 March 2013
We at Holiday Inn Express Red Deer regret that your stay with us did not meet your expectations. We appreciate that you took time to comment; we are taking steps to remedy the situation. We invite you to give us another opportunity to wow you, please contact me directly and I will handle your reservation personally.
Thank you again for your comments as it allows us opportunity to improve to ensure each guests' stay meets or exceeds expectations.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
edmonton
1 review
5 of 5 bubbles Reviewed 22 February 2013

I own a small company, and have been staying at this hotel with my 8 employees in Red Deer while doing business in the area. I keep coming back because of the professional and caring staff that always make me feel at home. I am always greeted by staff like a good friend and with a big smile. The standards of the hotel are kept to the Holiday Inn standards so you know you will be taken care of during your stay.

  • Stayed February 2013, travelled on business
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank rick k
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Tracy S, General Manager at Holiday Inn Express Red Deer, responded to this review, 26 February 2013
Dear Rick K;

We are thrilled that your stay at the Holiday Inn Express Red Deer exceeded your expectations. We strive every day to ensure that every guests' stay is exceptional. We appreciate you taking your time to comment and we look forward to seeing you again.

Tracy Sutherland - GM
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Fort Saskatchewan
2 reviews
5 of 5 bubbles Reviewed 21 February 2013

I feel that I have spent more time in hotels than in my own bed over the past 35 years of travel and I can honestly say that the staff at this Holiday Inn location are the best and the friendliest that I have come across. Since I started staying here 5 months ago, they recognized and greeted me as a long time guest and friend after only my second visit. When you are away from home so much, it is really nice to be greeted with a welcome home attitude!! They strive to keep my favorite room available and I give them the gears when it is not. All in good fun!!
The rooms are very comfortable and always clean and they never forget to leave a note for priority members. The location is great for dining and despite being on a main avenue, it is very quiet. I would recommend this hotel to anyone who needs one in Red Deer.

Room Tip: For any smokers, choose a room close to one of the exits
See more room tips
  • Stayed February 2013, travelled on business
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Dan U
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Tracy S, General Manager at Holiday Inn Express Red Deer, responded to this review, 26 February 2013
Dear Danielson U;

Thank you very much for your comment regarding your most recent stay at Holiday Inn Express Red Deer. Your positive feedback validates our mission to make each guest feel like he or she is coming home when walking through the doors. We try very hard to be that memorable place that keeps people wanting to come back over and over again. Thank you very much for taking the time to comment, the staff will definitely hear about this comment.

Tracy Sutherland
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Alberta, Canada
Level Contributor
455 reviews
109 hotel reviews
common_n_hotel_reviews_1bd8 433 helpful votes
3 of 5 bubbles Reviewed 14 February 2013

I've stayed at this property a number of times over the last 10 years. The hotel is starting to show it's age a little. The rooms are comfortable and the breakfast is the standard Holiday Inn Express meal - which I am very happy with. I found the breakfast lady to be on top of her job and you could tell that she like doing what she does. I would stay here again, but it would be nice to see the sparkle the hotel used to have.

  • Stayed February 2013, travelled on business
    • 3 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank wbsAlberta
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ZSHoldings, Manager at Holiday Inn Express Red Deer, responded to this review, 16 February 2013
Dear wbsCalgary;

We, at Holiday Inn Express Red Deer, are very glad you mentioned our “sparkle”. We have just completed updating our pool area with a new deck and refinish on the basin. Our hot tub was updated as well.
We have already begun preparations to upgrade other areas. We hope you will continue to stay with us; we appreciate your comment and your continues patronage. Thank you and see you soon.

Tracy Sutherland
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Holiday Inn Express Red Deer

Property: Holiday Inn Express Red Deer
Address: 2803 50th Avenue, Red Deer, Alberta T4R 1H1, Canada
Phone Number:
Region: Canada > Alberta > Red Deer
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Suites Swimming Pool Wheelchair access
Hotel Style:
#2 Best Value Hotel in Red Deer
#5 Business Hotel in Red Deer
#6 Family Hotel in Red Deer
Price Range (Based on Average Rates): £
Hotel Class:2.5 star — Holiday Inn Express Red Deer 2.5*
Number of rooms: 91
Official Description (provided by the hotel):
Holiday Inn Express Is The Number One Choice Among Red Deer, Alberta Hotels For a comfortable stay at a central location, visit the newly renovated Holiday Inn Express Hotel & Suites in Red Deer, Alberta. Our hotel's location is halfway between Edmonton and Calgary off of Highway 2, making it easier to travel to and from the surrounding cities. Leisure guests will benefit from our location just minutes from many area golf courses, the Matchbox Theater and the many shopping options at Bower Place Shopping Center, South Point Common and downtown Red Deer. Lodging here also puts you just minutes from Westerner Park, Bower Ponds, Discovery Canyon Park and Heritage Ranch, which offer numerous activities throughout the year. Business travelers enjoy being in close proximity to Trican, Focus Corporation, Nova Chemicals, BJ Services, Telus, Canadian Tire and other businesses in downtown Red Deer. Our hotel's amenities include a 24-hour business centre with copying, faxing and printing services available. With our free Express Start hot breakfast bar, saltwater pool with a water slide, sauna, hot tub, private courtyard, car plug-ins and a 24-hour fitness centre, our hotel in Red Deer offers the amenities you need and want. Rooms feature a work area with free high-speed, wireless Internet access, triple-sheeted beds, a microwave and a fridge. Our Red Deer, Alberta hotel's staff eagerly await your next visit! ... more   less 
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Also Known As:
Holiday Inn Express Red Deer Hotel Red Deer
Holiday Inn Red Deer
Red Deer Holiday Inn
Holiday Inn Express Red Deer Alberta

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