On our recent meeting at Black Knight Inn I was highly impressed with the excellent service provided. There was a power surge during the meeting and the immediate quick response of the staff was lighting up the conference room with candles. The Manager in particular was very professional in handling the situation and also offered to serve lunch ahead of time to save the our time during the outage in order to cover up for the meeting time later.
On my previous visit I had a bad experience whereby it was handled poorly and the other Manager was being rude and yelling at his staff. I had spoken to the catering team about the incident and this time I have clearly seen the difference.
A vast change was noticed this time with a positive attention to our expectations.
- Official Description (provided by the hotel):
- Locally owned and operated independent full service hotel. Comfortable, Elegant, friendly home away from home element as soon as you walk through the doors. ... more less
- Reservation Options:
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- Also Known As:
- Black Knight Hotel Red Deer
- Black Knight Inn Red Deer, Alberta