We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“My worst experience ever!!!!!!”

Best prices for -
Check In dd/mm/yyyy Check Out dd/mm/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 9 more sites!
Ramada Red Deer Hotel and Suites
Ranked #15 of 29 Hotels in Red Deer
Lethbridge, Canada
2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
“My worst experience ever!!!!!!”
Reviewed 11 April 2014

I am appalled that I would be put in a smoking room after reserving a non smoking room. Especially because I had my 2 children with me aged 3 and 8. I was told there was absolutely no other rooms available due to the fact that they were completely booked because there were teams staying. I booked a non smoking room so obviously someone changed it. I used to work in a hotel for over 5 years doing the front desk and they could have done more. And because I had arrived after 4:00pm I could cancel but would still be charged for the nights stay. Even after asking for clean sheets ( I even told them I would change them myself) and different pillows all of which were NEVER done I finally went to a store and bought air sponges, febreeze and my own pillows. Very, Very bad customer service and extremely disappointed. I will NEVER stay at another one of there hotels again. On a positive note my kids had fun in the pool and waters slide.

  • Stayed April 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank Crystal A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Write a Review

270 reviews from our community

Traveller rating
    89
    82
    52
    25
    22
See reviews for
109
27
10
92
Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (19)
Date | Rating
  • English first
  • Any
English first
Red Deer
1 review
Reviewed 10 April 2014

The hotel was clean, staff friendly, and the breakfast was good. My son enjoyed the water slide and pool. Rooms were nice.

  • Stayed April 2014, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Ramada

Helpful?
Thank Brianne P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Calgary
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 21 March 2014

Great reception staff, extremely friendly.
Breakfast staff (one of the two) seem a bit annoyed when I asked her a question( location of a nearby sink to rid of my tea)

  • Stayed March 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Ramada

Helpful?
Thank Citadel96
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Banff National Park, Canada
Level Contributor
86 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
Reviewed 10 March 2014

Our family of 4 stayed here for 3 nights while my kids were in a tournament. We were in a standard room with 2Q beds. The room was tight for 4 people but since we did not spend that much time there this was not really an issue. They had a good selection for the complimentary breakfast. There is a restaurant very close by in case you are running behind and need a quick meal. The pool is quite small and best suited for play and using the water slide. There is an exercise room with a treadmill, stair climber, multi purpose weight machine and free weights. The walls and floor are a bit thin and you can hear the people above and beside you quite well. The people above us were skipping or exercising but most of the time the room was quiet. There was plenty of parking and the hotel was easy to find. The one concern we had was that the room was quite hot. Since it was 10 oC below out we just opened the window, this seemed to do the trick, using the air conditioner in the middle of winter didn't seem like the thing to do.

  • Stayed March 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Mark K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Red Deer
1 review
Reviewed 5 March 2014

I am so very pleased with Ramada after allowing us to check in 1 hour before check in time. I also like the ideas of checking out 1 hr later without a charge to the room. I had a wonderful stay and hope to book again soon.

  • Stayed February 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Ramada

Helpful?
Thank Janice Z
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hotels you might also like...
Travellers also viewed these Red Deer hotels
0.4 mi away
Radisson Hotel Red Deer
Radisson Hotel Red Deer
#2 of 29 in Red Deer
849 reviews
0.2 mi away
Best Western Plus Red Deer Inn & Suites
5.8 mi away
Hampton Inn & Suites by Hilton Red Deer
Show Prices
Show Prices
Show Prices
0.1 mi away
Comfort Inn & Suites Red Deer
3.3 mi away
Holiday Inn Express Red Deer
0.1 mi away
TownePlace Suites Red Deer
TownePlace Suites Red Deer
#9 of 29 in Red Deer
86 reviews
Show Prices
Show Prices
Show Prices

Been to Ramada Red Deer Hotel and Suites? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Ramada Red Deer Hotel and Suites

Property: Ramada Red Deer Hotel and Suites
Address: 6853 66 St, Red Deer, Alberta T4P 3T5, Canada
Phone Number:
Region: Canada > Alberta > Red Deer
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Room Service Swimming Pool
Hotel Style:
#8 Business Hotel in Red Deer
Price Range (Based on Average Rates): £
Hotel Class:2.5 star — Ramada Red Deer Hotel and Suites 2.5*
Number of rooms: 63
Reservation Options:
TripAdvisor is proud to partner with Hotels.com, Expedia, Booking.com, Priceline, TravelUp, TripOnline SA, Hotel.de, Evoline ltd, HotelQuickly and Cancelon so you can book your Ramada Red Deer Hotel and Suites reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Service Plus Red Deer
Ramada Red Deer Hotel And Suites Alberta

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing