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“Excellent”

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Holiday Inn Hotel & Suites Red Deer South
Ranked #5 of 29 Hotels in Red Deer
Certificate of Excellence
Lashburn, Canada
Level Contributor
7 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
“Excellent”
5 of 5 bubbles Reviewed 20 August 2013

This was our last night of a motorcycle trip. I was rather surprised! I have had not-so-great experiences at other Holiday Inns in the past.. But at this Holiday Inn, the front desk staff was very friendly and the hotel was beautiful! The pool and hot tub were very clean, the room was beautifully decorated with a large bathroom, bedroom and kitchenette and the bed was very comfortable. The restaurant in the hotel had great food and made a VERY delicious Caesar! :-) (try the mac and cheese too... its almost to DIE for!!) This was a very worthwhile stop on our trip and were glad we stopped! We will definitely stay here again!

  • Stayed August 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Alana S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Suranga K, Manager at Holiday Inn Hotel & Suites Red Deer South, responded to this review, 23 August 2013
Dear Alana S.

Thank you very much for your review about Holiday Inn & Suites Red Deer South. Being part of Intercontinental Hotels group, we want to make sure all our guests are happy and looked after when they are here with us always. Our brand-new hotel is very famous in Red Deer due to our Award Winning Chef David Emmanuel. He is Canada Award Winning Chef who served to Her Excellency Queen Elizabeth several times. I'm glad that you love our food. I will makes you to share your experience with our kitchen team members

Looking forward to see you at Holiday Inn & Suites Red Deer South

Keerthi S.
Guest Services Manager
Holiday Inn & Suites Red Deer South
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Write a Review

337 reviews from our community

Traveller rating
    264
    62
    5
    1
    5
See reviews for
70
38
7
161
Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    5 of 5 bubbles
  • Service
    5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (57)
Date | Rating
  • English first
  • French first
  • Any
English first
Lethbridge, Canada
2 reviews
5 of 5 bubbles Reviewed 20 August 2013

I don't travel very much and am very picky about hotels that I stay in.
I stayed here with my daughters in the spring when I went to a conference at the Westerner.
We loved it and had such a great time. The pool was great and supper at the restaurant was so good. I liked it so much that my husband and I came out to stay here in August.
I will find things to do in Red Deer....just to have an excuse to stay here.
The chef was awesome. He came out to chat with us at supper time and again at breakfast.
We loved the king suite with the jacuzzi tub and fireplace.
Staff was very friendly. Thanks Keerthi Suranga, guest services manager for the recommendations for our next stay!

  • Stayed August 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Ivy V
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Suranga K, Manager at Holiday Inn Hotel & Suites Red Deer South, responded to this review, 23 August 2013
Dear Ivy V,

Thank you very much for your review about Holiday Inn & Suites Red Deer South. Being part of Intercontinental Hotels group, we want to make sure all our guests are happy and looked after when they are here with us always. Our brand-new hotel is very famous in Red Deer due to our Award Winning Chef David Emmanuel. He is Canada Award Winning Chef who served to Her Excellency Queen Elizabeth several times. Food over here amazing as usual. I glad our team took care about you and your family when you were here.I will share this experience with my rest of the team members. It's being pleasure to serve you and recommend you the property again and again.

Looking forward to see you at Holiday Inn & Suites Red Deer South

Keerthi S.
Guest Services Manager
Holiday Inn & Suites Red Deer South
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Edmonton, Canada
1 review
5 of 5 bubbles Reviewed 14 August 2013

This hotel has great staff! I work in the government and liaised with a number of awesome people at the Red Deer location. I've heard really good things from other people as well. Red Deer has awesome amenities that make this place both a great stopover location and place to vacation.

  • Stayed September 2012, travelled on business
    • Value
    • Location
    • Service
Helpful?
Thank Matt P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Suranga K, Manager at Holiday Inn Hotel & Suites Red Deer South, responded to this review, 23 August 2013
Dear Matt P.

Thank you very much for your review about Holiday Inn & Suites Red Deer South. Being part of Intercontinental Hotels group, we want to make sure all our guests are happy and looked after when they are here with us always. I'm glad that you love our brand-new hotel and love staying with us. I will definitely share your review with my team to make them understand what a excellent job they do to keep our customers happy and get them back here again

Looking forward to see you at Holiday Inn & Suites Red Deer South

Keerthi S.
Guest Services Manager
Holiday Inn & Suites Red Deer South
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Drayton Valley, Canada
Level Contributor
20 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 bubbles Reviewed 28 July 2013

We stayed two nights, 3 days here and I was so surprised by this hotel. The rooms, common areas were so clean, and our room was fabulous. We were here for a very large wedding (300) and the staff, especially SANJAY were so helpful.

  • Stayed July 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank promisefaith2002
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Suranga K, Manager at Holiday Inn Hotel & Suites Red Deer South, responded to this review, 23 August 2013
Thank you very much for your review about Holiday Inn & Suites Red Deer South. Being part of Intercontinental Hotels group, we want to make sure all our guests are happy and looked after when they are here with us always. All our team members enjoyed serving them during their wedding and assist them when they need help. Sanjay is one of my team member my owner bought from one of the 7* hotel back in Dubai. I get lots of positive feedback about his excellent service to all our customers. I definitely share this with Sanjay

Looking forward to see you at Holiday Inn & Suites Red Deer South

Keerthi S.
Guest Services Manager
Holiday Inn & Suites Red Deer South
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Seattle, Washington
Level Contributor
21 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 58 helpful votes
5 of 5 bubbles Reviewed 26 July 2013

We checked in to this hotel because it was the closest hotel to a family event we were attending. It was such a nice hotel. It felt like a huge step up from your typical Holiday Inn and Suites. The rooms were very modern and comfortable. We were very impressed.

  • Stayed June 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank jmary1973
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Suranga K, Manager at Holiday Inn Hotel & Suites Red Deer South, responded to this review, 23 August 2013
Thank you very much for your review about Holiday Inn & Suites Red Deer South and I'm glad to hear that you have enjoyed our brand-new facilities and had awesome experience. Being part of Intercontinental Hotels group, we want to make sure all our guests are happy and looked after when they are here with us always.

Also I will make sure to share this review with our rest of the team members to show what a great job they do to make our customers happy

Regards,
Keerthi S.
Guest Services Manager
Holiday Inn & Suites Red Deer South
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Edmonton, Canada
Level Contributor
95 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
4 of 5 bubbles Reviewed 15 July 2013

Stayed here twice on business recently and can say I was honestly impressed with the meeting facilities and the guest rooms. Seem much nicer than your typical Holiday Inn. Beds were very comfortable with nice crisp sheets, nice bathrooms, shower had good water pressure. Clean and modern facilities. Only one request - vanity mirrors would be a nice touch - otherwise had everything you could want including a Kuerig coffee maker in room. The hotel was full both times, but the soudproofing is very good as I didn't hear any hallway or next door noise.

Nice fitness facility and pool area though could use a few more machines in the fitness room - a bit small.

  • Stayed July 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Boris M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Suranga K, Manager at Holiday Inn Hotel & Suites Red Deer South, responded to this review, 23 August 2013
Thank you very much for your review about Holiday Inn & Suites Red Deer South. Being part of Intercontinental Hotels group, we want to make sure all our guests are happy and looked after when they are here with us always.
I will definitely make sure to pass alone the feedback you provided us regards to additional amenities in the hotel to my management team. Also I will make sure to share this review with our rest of the team members to show what a great job they do to make our customers happy
Regards,
Keerthi S.
Guest Services Manager
Holiday Inn & Suites Red Deer South
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Fort McMurray, Canada
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed 10 July 2013

Best Hotel ever.The is the best Holiday Inn I've stayed in! Internet was fast and easy to use, restaurant is remarkably good and kids liked the pool. This didn't seem like a Holiday Inn, would definitely stay here again.

  • Stayed June 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank 465Ray1234
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Suranga K, Manager at Holiday Inn Hotel & Suites Red Deer South, responded to this review, 24 July 2013
Dear 465Ray1234,

Thank you very much for your review about Holiday Inn & Suites Red Deer South. Being part of Intercontinental Hotels group, we want to make sure our entire guest experience the core value of "Great Hotels Guest Loves"
I will make sure to share this review with our rest of the team members show what a great job they do to make our customers happy
Regards,


Keerthi S.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Holiday Inn Hotel & Suites Red Deer South

Property: Holiday Inn Hotel & Suites Red Deer South
Address: 33 Petrolia Dr | Gasoline Alley, Red Deer, Alberta T4E 1B3, Canada
Phone Number:
Region: Canada > Alberta > Red Deer
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Kitchenette Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Business Hotel in Red Deer
#2 Family Hotel in Red Deer
#3 Romantic Hotel in Red Deer
Price Range (Based on Average Rates): £
Hotel Class:3 star — Holiday Inn Hotel & Suites Red Deer South 3*
Number of rooms: 114
Official Description (provided by the hotel):
Welcome Welcome to the Holiday Inn Hotel and Suites Red Deer South, Alberta, Canada. Conveniently located directly between Calgary and Edmonton, Red Deer combines the convenience of urban amenities with the quaintness of a rural life. When in Red Deer don't miss Heritage Ranch, Discovery Canyon, Canyon Ski Hill, Bower Ponds, and the many more exciting parks and attractions that are sure to entertain. The interesting architecture of St. Mary's Church and beautiful Waskasoo Park round off this list. Red Deer is located within a half an hour of three lakes of note, Sylvan Lake, Gull Lake, and Pine Lake. These lakes offer excellent boating opportunities and are often bustling with activity during the warm summer months. Red Deer and the surrounding area are also home to a myriad of local shops, restaurants and cafes, which all add to the personality of the area. The Holiday Inn Hotel and Suites Red Deer South is located at the south end of the city in "Gasoline Alley", a popular stop for passers-through, loaded with restaurants, cafes and pubs. We're also within walking distance to the Galaxy Cinemas, Westerner Grounds and less than 10 minutes from the downtown area and only five minutes from the Red Deer Regional Airport. ... more   less 
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Also Known As:
Holiday Inn Hotel & Suites Red Deer South Alberta

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