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“A hotel that meets expectations”

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Holiday Inn Hotel & Suites Red Deer South
Ranked #5 of 29 Hotels in Red Deer
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
“A hotel that meets expectations”
Reviewed 10 September 2013

I have stayed at this hotel on a regular basis,they strive yo provide my regular room even on short notice-excellent customer service, very friendly .The restaurant is very good with good service and excellent food. The amenities are overall very good

  • Stayed September 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank PlatoDan
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Suranga K, Front Office Manager at Holiday Inn Hotel & Suites Red Deer South, responded to this review, 13 September 2013
Dear PlatoDan,

Thank you for the review, we appreciate you taking the time. We are glad to have you as a regular customer! We always try to accommodate our customers to the best of our ability. Hope to see you again very soon.

Regards,

Keerthi Suranga
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350 reviews from our community

Traveller rating
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    5
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (59)
Date | Rating
  • English first
  • French first
  • Any
English first
1 review
Reviewed 3 September 2013

This is the nicest hotel I have ever stayed at in my life. From the spacious living area to the huge bathroom. To the beautiful kingsize bedroom This suite at the holiday inn and suites at Red Deer south is a place I would recommend to anyone wanting it be treated better than they have ever been treated at a hotel.

  • Stayed September 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Trevor R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Suranga K, Front Office Manager at Holiday Inn Hotel & Suites Red Deer South, responded to this review, 13 September 2013
Dear Trevor,

Wow, thanks for the great review! Our hotel is the newest in Red Deer with the largest bedrooms. We have triple sheeting and keurig machines in every room. We will let our team know what a great job they are doing.

We hope you come back soon!

Regards,

Keerthi Suranga
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Melville, Canada
Level 2 Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 30 August 2013

Conveniently located right along the #2 it was the perfect place for my family to stop en route to Edmonton.

The hotel was new. It was clean & well kept.

The pool was a bonus for the kids.

I recommend the hotel for sure.

  • Stayed August 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Fred F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Suranga K, Manager at Holiday Inn Hotel & Suites Red Deer South, responded to this review, 30 August 2013
Dear Doug,

Thank you very much for your review about our brand-new hotel. I'm glad we as a team managed to looked after you and made your stay memorable. I will definitely share your words with my rest of the team members

Regards,

Keerthi Suranga
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Vancouver, Canada
Level 4 Contributor
31 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 28 August 2013

My recent (and first) experience at the Holiday Inn Red Deer was exceptional. The staff front he front desk, cleaning staff, the restaurant staff and the leadership team made the stay very good! I highly recommend this hotel

  • Stayed July 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Doug M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Suranga K, Manager at Holiday Inn Hotel & Suites Red Deer South, responded to this review, 13 September 2013
Dear Alana,

On behalf of the entire management, I really appreciate you took your valuable time to write a review about our hotel. I will definitely share this with my rest of the team members
Looking forward see you again !!

Regards,

Keerthi Suranga
Guest Services Manager
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Lashburn, Canada
Level 2 Contributor
7 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 20 August 2013

This was our last night of a motorcycle trip. I was rather surprised! I have had not-so-great experiences at other Holiday Inns in the past.. But at this Holiday Inn, the front desk staff was very friendly and the hotel was beautiful! The pool and hot tub were very clean, the room was beautifully decorated with a large bathroom, bedroom and kitchenette and the bed was very comfortable. The restaurant in the hotel had great food and made a VERY delicious Caesar! :-) (try the mac and cheese too... its almost to DIE for!!) This was a very worthwhile stop on our trip and were glad we stopped! We will definitely stay here again!

  • Stayed August 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Alana S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Suranga K, Manager at Holiday Inn Hotel & Suites Red Deer South, responded to this review, 23 August 2013
Dear Alana S.

Thank you very much for your review about Holiday Inn & Suites Red Deer South. Being part of Intercontinental Hotels group, we want to make sure all our guests are happy and looked after when they are here with us always. Our brand-new hotel is very famous in Red Deer due to our Award Winning Chef David Emmanuel. He is Canada Award Winning Chef who served to Her Excellency Queen Elizabeth several times. I'm glad that you love our food. I will makes you to share your experience with our kitchen team members

Looking forward to see you at Holiday Inn & Suites Red Deer South

Keerthi S.
Guest Services Manager
Holiday Inn & Suites Red Deer South
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Lethbridge, Canada
2 reviews
Reviewed 20 August 2013

I don't travel very much and am very picky about hotels that I stay in.
I stayed here with my daughters in the spring when I went to a conference at the Westerner.
We loved it and had such a great time. The pool was great and supper at the restaurant was so good. I liked it so much that my husband and I came out to stay here in August.
I will find things to do in Red Deer....just to have an excuse to stay here.
The chef was awesome. He came out to chat with us at supper time and again at breakfast.
We loved the king suite with the jacuzzi tub and fireplace.
Staff was very friendly. Thanks Keerthi Suranga, guest services manager for the recommendations for our next stay!

  • Stayed August 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Ivy V
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Suranga K, Manager at Holiday Inn Hotel & Suites Red Deer South, responded to this review, 23 August 2013
Dear Ivy V,

Thank you very much for your review about Holiday Inn & Suites Red Deer South. Being part of Intercontinental Hotels group, we want to make sure all our guests are happy and looked after when they are here with us always. Our brand-new hotel is very famous in Red Deer due to our Award Winning Chef David Emmanuel. He is Canada Award Winning Chef who served to Her Excellency Queen Elizabeth several times. Food over here amazing as usual. I glad our team took care about you and your family when you were here.I will share this experience with my rest of the team members. It's being pleasure to serve you and recommend you the property again and again.

Looking forward to see you at Holiday Inn & Suites Red Deer South

Keerthi S.
Guest Services Manager
Holiday Inn & Suites Red Deer South
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Edmonton, Canada
1 review
Reviewed 14 August 2013

This hotel has great staff! I work in the government and liaised with a number of awesome people at the Red Deer location. I've heard really good things from other people as well. Red Deer has awesome amenities that make this place both a great stopover location and place to vacation.

  • Stayed September 2012, travelled on business
    • Value
    • Location
    • Service
Helpful?
Thank Matt P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Suranga K, Manager at Holiday Inn Hotel & Suites Red Deer South, responded to this review, 23 August 2013
Dear Matt P.

Thank you very much for your review about Holiday Inn & Suites Red Deer South. Being part of Intercontinental Hotels group, we want to make sure all our guests are happy and looked after when they are here with us always. I'm glad that you love our brand-new hotel and love staying with us. I will definitely share your review with my team to make them understand what a excellent job they do to keep our customers happy and get them back here again

Looking forward to see you at Holiday Inn & Suites Red Deer South

Keerthi S.
Guest Services Manager
Holiday Inn & Suites Red Deer South
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Holiday Inn Hotel & Suites Red Deer South

Property: Holiday Inn Hotel & Suites Red Deer South
Address: 33 Petrolia Dr | Gasoline Alley, Red Deer, Alberta T4E 1B3, Canada
Phone Number:
Region: Canada > Alberta > Red Deer
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Kitchenette Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Business Hotel in Red Deer
#2 Family Hotel in Red Deer
#3 Romantic Hotel in Red Deer
Price Range (Based on Average Rates): £
Hotel Class:3 star — Holiday Inn Hotel & Suites Red Deer South 3*
Number of rooms: 114
Official Description (provided by the hotel):
Welcome Welcome to the Holiday Inn Hotel and Suites Red Deer South, Alberta, Canada. Conveniently located directly between Calgary and Edmonton, Red Deer combines the convenience of urban amenities with the quaintness of a rural life. When in Red Deer don't miss Heritage Ranch, Discovery Canyon, Canyon Ski Hill, Bower Ponds, and the many more exciting parks and attractions that are sure to entertain. The interesting architecture of St. Mary's Church and beautiful Waskasoo Park round off this list. Red Deer is located within a half an hour of three lakes of note, Sylvan Lake, Gull Lake, and Pine Lake. These lakes offer excellent boating opportunities and are often bustling with activity during the warm summer months. Red Deer and the surrounding area are also home to a myriad of local shops, restaurants and cafes, which all add to the personality of the area. The Holiday Inn Hotel and Suites Red Deer South is located at the south end of the city in "Gasoline Alley", a popular stop for passers-through, loaded with restaurants, cafes and pubs. We're also within walking distance to the Galaxy Cinemas, Westerner Grounds and less than 10 minutes from the downtown area and only five minutes from the Red Deer Regional Airport. ... more   less 
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Also Known As:
Holiday Inn Hotel & Suites Red Deer South Alberta

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