The owners are pretty sketchy, and in my opinion, borderline criminals. I checked in for a stay at approx. 3:30 AM. I was told checkout time was the next day at 11:00AM (common practice). The night clerk gives me a receipt, and writes the wrong date on the hotel receipt.
This does not match the electronic receipt, as he got the dates mixed up (honest mistake I guess). 6 hours later, I am told I have to leave or pay for another date. I show the clerk my receipt, and he apologizes, and says I can stay until the time agreed upon.
An hour later, I get a call from the manager, saying his clerks "don't make mistakes" and I had to pay for another night if I wanted to stay. This time I told them I phoned for legal advice, and I was entitled to stay, whether they liked it or not.
Upon hearing this, the owner says "ok I'll make you a deal. You can stay an extra day for only $30.00 more. I told him hell no, and if they charge me an extra penny, I will take them to small claims court.
I haven't heard back from them, so it sounds like they were trying to scam extra money off me. Don't be cheap, and decide to rent here. Spend the extra $25 at the Super 8 Motel across the street, or else you will regret it.
- Official Description (provided by the hotel):
- Conveniently located halfway between Calgary and Edmonton, the Econo Lodge Inn & Suites hotel in Red Deer, AB is located within walking distance to the downtown area's shopping and restaurants. Home to a wide variety of arts and cultural groups, as well as outdoor activities like boating, fishing, shooting and horseback riding, our pet-friendly discount hotel in Red Deer offers easy access to a variety of attractions, including Bower Mall, Parkland Mall, G.H. Dawe Community Center, Bower Ponds and Westerner Park. Our hotel near Red Deer College provides access to all the amenities you need for an enjoyable stay, including free continental breakfast, free wireless Internet and guest laundry. All guest rooms offer a coffee maker, flat-screen TV, microwave and refrigerator. Some rooms feature a sofa. ... more less
- Reservation Options:
- TripAdvisor is proud to partner with Expedia, Hotels.com, Booking.com and Agoda so you can book your Econo Lodge Inn & Suites City Centre reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
- Also Known As:
- Travellers Inn Red Deer Hotel Red Deer
- Econo Lodge Inn & Suites City Centre Red Deer, Alberta