We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Darn near perfect...”

Best prices for -
Check In dd/mm/yyyy Check Out dd/mm/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 10 more sites!
Best Western Plus Chemainus Inn
Ranked #1 of 2 Hotels in Chemainus
Certificate of Excellence
GreenLeadersBronze level
Victoria
Level 2 Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
“Darn near perfect...”
Reviewed 15 August 2010

...has everything but a view.

Stayed here August 13, 2010 with my two sisters who were attending a concert at the Cowichan Exhibition Park.

The rooms were immaculate (very important in a hotel) and the duvets and the beds very comfortable. One thing I noticed was that there was a great variety of lighting from floor lamps to task lighting over the stovetop (provided by the microwave - including a nite lite setting). Most hotels have inadequate lighting, but this hotel has done a very good job of lighting the room.

The kitchen was very well equipped and had a microwave, fridge and dishwasher (all stainless steel) as well as a small 2-burner stovetop.

The bathroom was small, but again, very clean, and it did have the newer curved shower curtain rod (makes the shower feel much roomier).

Staff was great. I highly recommend this hotel.

  • Stayed August 2010, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank JohnnyReidFans
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ChemainusBC, General Manager at Best Western Plus Chemainus Inn, responded to this review, 16 August 2010
We appreciate your review, did you know thatmost of our rooms are "suites" with kitchennette?
Thank you for telling your online community about our cozy and elegant Inn. From the top floor you can see the water and via several rooms you see the golf course which is across from our Inn. Lou R GM
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Write a Review

617 reviews from our community

Traveller rating
    456
    136
    22
    2
    1
See reviews for
178
243
17
87
Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (93)
Date | Rating
  • Chinese (Simplified) first
  • Czech first
  • English first
  • French first
  • German first
  • Italian first
  • Any
English first
Guelph
Level 1 Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 10 August 2010

This hotel was a real GEM! It is in "new" condition and the room we stayed in had a seperate bedroom, pullout sofa bed, and full kitchen facilities. The breakfast was excellent with extra touches like fresh fruit, eggs, and waffles.....not your standard continental fare!! We stayed 4 nights, and our room was cleaned perfectly every day even though we had tons of luggage and child care items left out in the unit. The staff was very friendly and accomodating. Do not hesitate to stay at this hotel.....I know I will be back.

  • Stayed August 2010, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank ONT_TravelerGuelph
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ChemainusBC, General Manager at Best Western Plus Chemainus Inn, responded to this review, 14 August 2010
Thank you VERY much for posting this review on tripadvisor. Lou R. GM
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Vancouver, Canada
Level 1 Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 8 August 2010

A really nice place to stay with beautiful beds, duvets and sheets, and delicious buffet breakfast. Highly recommend this one.

  • Stayed July 2010, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank gibsonnv
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ChemainusBC, General Manager at Best Western Plus Chemainus Inn, responded to this review, 16 August 2010
Thank you very much for writing this review. Next time please consider one of our "Escape" or "Theatre" packages. Lou R GM
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Vancouver, Canada
Level 4 Contributor
39 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
Reviewed 2 August 2010

For the price, this is a wonderful hotel. The location is right in Chemainus and a perfect place to base day trips around the Cowhichan valley. The rooms are spaceous and clean. They offer a complimentary breakfast - it includes hot and cold items. An incredible deal. I would recommend people to stay here.

  • Stayed July 2010, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Pod87
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ChemainusBestWestern, General Manager at Best Western Plus Chemainus Inn, responded to this review, 3 August 2010
Thank you for your kind rating.
We are always asking the question "how can we make our service better?" and then aiming to continue to improve. Feedback from our guests is an important tool for us in evaluating our service and facilities.
We hope to see you back soon enjoying yourself at The Festival Inn.
Lou R General manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Vernon, Canada
Level 2 Contributor
5 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 28 July 2010

Very surprised to find such a very well run, clean and modern Inn in a small town. Will book a room with a balcony next time to overlook the golf course.

Stayed July 2010, travelled as a couple
Helpful?
Thank vicannfry
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ChemainusBestWestern, General Manager at Best Western Plus Chemainus Inn, responded to this review, 3 August 2010
Thank you!! Feedback from our guests is an important tool for us in evaluating our service and facilities, direct feedback are often the only way that we hear from valuable guests such as yourself. Again thank you, we will pass the survey on to our staff; they I am sure will also be most appreciative.
Lou R. GM
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
North by Northwest
Level 4 Contributor
43 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 51 helpful votes
Reviewed 27 July 2010

For the most part, we really enjoyed our stay at the Best Western Chemainus Festival Inn. My sons and I were meeting with family on the Island - and the hotel was the perfect base for various trips on the Island (not to mention their excellent pool facility on site).

Would I stay here again? Most likely, yes. Great value and a wonderful venue. It was basically perfect until the final 10 minutes of my stay.

The dark cloud is that I encountered some less-than-friendly service upon departure. While trying to pay my bill, the woman identified as assistant general manager kept quizzing me about who was staying in my room. I was on my own with my two young boys, but perhaps she thought I had more guests because my another family member and his daughter were in another room, and she probably saw them helping me pack my vehicle.

I had to tell her on two separate occasions that it was only myself and my boys staying in our room -- nobody else. But I was miffed about the repeated questioning.

The same woman was quite rude when I indicated that I had a travel card number from Best Western as part of their loyalty club spring promotion (essentially a $50 off voucher). She wound up calling Best Western headquarters, saying my full name quite loudly on the telephone (which was quite humiliating, as other guests might have been within earshot), and saying that she was given "a scrap of paper with a number on it".

In the end, everything worked out with the bill and my voucher, but not before I was royally annoyed.

  • Stayed July 2010, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank RustyGull
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ChemainusBestWestern, General Manager at Best Western Plus Chemainus Inn, responded to this review, 3 August 2010
Thank you for your kind rating, which I received today.

We are always asking the question "how can we make our service better?" and then aiming to continue to improve. For the exception of your last ten minutes your experience is just like us as you no doubt can read from other trip advisor reviews. I will try to find out what happened on check out and we will get back to you. I sincerely apologize and fully understand your embarrasement.
Feedback from our guests is an important tool for us in evaluating our service and facilities and are a way for us to become aware of inefficiencies that may have crept into our people oriented service operation.
Sincerely ,Lou R General manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Union Bay, BC
2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 12 July 2010

We had a wonderful weekend stay at this hotel on our first trip to Chemainus for business last month. Staff were very helpful and the rooms were a reasonable rate. The self-serve breakfast bar was good - with suitable selections to accommodate a serious nut allergy. When we extended our stay, we "got the last room" at an equally reasonable rate.

That's why we pulled in to try to find a room on a recent unplanned roadtrip. Our experience this time wasn't as positive. While a room was available, it was quoted at a considerably higher rate than what we had paid on our last visit. When my husband said we'd been there not even a month before and the rates were considerably lower, he was told it was because he hadn't stayed on a weekend (we had) and that there were fewer rooms so the rates would be higher (we were given the last room on our previous stay).

We found a GREAT room at the BW in Duncan just a few kilometers south. Awesome pub/restaurant facility with an amazing selection of wines from the region and around the world. The money we saved on the room rate went straight to the restaurant!

We would recommend this hotel to a friend if it fit with what they are looking for.

Stayed June 2010, travelled with family
Helpful?
2 Thank CampbellDuke
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hotels you might also like...
Also consider these accommodations in or near Chemainus
20.2 mi away
Coast Bastion Hotel
Coast Bastion Hotel
#1 of 19 in Nanaimo
1,386 reviews
7.6 mi away
Best Western Cowichan Valley Inn
37.9 mi away
Prestige Oceanfront Resort, BW Premier Collection
Show Prices
Show Prices
Show Prices
37.5 mi away
Best Western Plus Inner Harbour
9.9 mi away
Kiwi Cove Lodge
Kiwi Cove Lodge
#1 of 1 in Ladysmith
84 reviews
39.1 mi away
Oak Bay Beach Hotel
Oak Bay Beach Hotel
#3 of 49 in Victoria
1,198 reviews
Show Prices
Show Prices
Show Prices

Been to Best Western Plus Chemainus Inn? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Best Western Plus Chemainus Inn

Property: Best Western Plus Chemainus Inn
Address: 9573 Chemainus Road, Chemainus, British Columbia V0R 1K5, Canada (Formerly BEST WESTERN PLUS Chemainus Inn)
Phone Number:
Region: Canada > British Columbia > Vancouver Island > Chemainus
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 2 Hotels in Chemainus
Price Range (Based on Average Rates): ££
Hotel Class:2.5 star — Best Western Plus Chemainus Inn 2.5*
Number of rooms: 75
Official Description (provided by the hotel):
A top choice among Vancouver Island hotels, the Chemainus Inn is a Best Western Plus hotel with suite-style rooms, and both 4 Green Key and CAA/AAA 3-Diamond ratings. During your stay our friendly staff will do whatever they can to cater to your every need. We offer a complimentary hot buffet breakfast, high-speed internet, indoor pool, hot tub, exercise centre, and convenient parking, plus many other amenities designed to keep you comfortable. Best of all, we offer a wide variety of Vancouver Island hotel packages that allow you to save money and get the most out of your stay with us! ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Hotels.com, Odigeo, Expedia, Priceline, TripOnline SA, HotelQuickly and Cancelon so you can book your Best Western Plus Chemainus Inn reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Best Western Plus Chemainus Hotel Chemainus
Best Western Chemainus
Chemainus Best Western
Best Western Plus Chemainus Inn Vancouver Island, Canada

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing