Stopped late at night travelling to coast as an overnight stay due to the location. Paid by interac. When we got home we discovered a large charge on our credit card and called to inquire and were advised they would investigate. No response from staff a few days later so we called back. Manager told us this was for a mirror we broke. We got to the hotel after 10 pm and checked out next morning at 7 AM and did not do any damages. We are mature adults and gave up partying atleast 25 years ago. We requested a refund and were treated poorly. Advised by the manager to have our lawyer call his. We were never phoned or mailed an invoice for the said damages and have no proof that anything in this hotel was repaired. Needless to say they wrongfully placed charges on our credit card without prior approval.
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- Also Known As:
- Chilliwack Travel Lodge
- Chilliwack Travelodge