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“City of Totems”

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Best Western Cowichan Valley Inn
Ranked #2 of 6 Hotels in Duncan
Certificate of Excellence
Reviewed 28 February 2014

This hotel is located about one mile from the downtown core on the main highway across from the BC Forest Discovery Center and Information center.It is a very good location for tourists.
It has a dinning room ,pub and is a very nice place to enjoy a meal as it is not to expensive.
They also have a outdoor pool,the staff is very helpful and the accomodations are neat and clean.

Room Tip: I don't think there is any bad rooms,although the rooms on the west side are quieter.
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  • Stayed: August 2013, travelled with family
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Thank Bruce M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CVIOwner, Manager at Best Western Cowichan Valley Inn, responded to this reviewResponded 1 March 2014

Thank you very much for taking the time to let us know about your experience at our hotel. We're not perfect but we do our best and the staff really appreciate hearing that their efforts were noticed.

We wish you well in all of your future travels and hope to see you again soon.

Sincerely,

Kurt Pyrch
Managing Director

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196 - 202 of 260 reviews

Reviewed 11 December 2013

This is pretty much your standard off-the-highway kind of hotel. Nothing to write home about, but a nice place with hot showers and comfy beds. Staff were very friendly, the room was clean, and overall this was a good stay in Duncan.

  • Stayed: December 2013, travelled with family
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Thank Dustin C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CVIOwner, General Manager at Best Western Cowichan Valley Inn, responded to this reviewResponded 26 December 2013

Thank you for your kind review. You're right, we are not a high end super luxury hotel. We just try to do what we do well and provide a clean, well run hotel with the help of our great staff, and we thank you for noticing that.

We wish you all the best in your future travels and hope to see you again soon.

Kurt Pyrch, Manager

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Reviewed 8 December 2013

I'm staying at this BW one night every week since nearly a year now and I'm always pleased by the quiet, clean and comfortable rooms. The staff is SUPER friendly, and the restaurant offers a good choice on the menu.

Definitely a recommended place to stay!

  • Stayed: November 2013, travelled on business
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Thank Laurent F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CVIOwner, General Manager at Best Western Cowichan Valley Inn, responded to this reviewResponded 26 December 2013

Thank you very much for your review and for recognizing the efforts of our staff. We look forward to your ongoing returns.

Kurt Pyrch, Manager

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Reviewed 3 December 2013

My Family and I stayed here for two nights, while attending a wedding in Duncan.
We had three rooms, two of which were upgraded to a suite for free, due to overbooking.

Staff was really friendly, and helpful when asking for advice on what to see, even in Victoria where we were continuing our trip.

The restaurant and the pub had great food.

  • Stayed: August 2013, travelled with family
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Thank Kriddy2010
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CVIOwner, General Manager at Best Western Cowichan Valley Inn, responded to this reviewResponded 26 December 2013

Thank you very much for your review of our hotel. I'm very proud of our staff and the job they do for you, our customers. I'm glad we were able to make your stay such a pleasant one and we hope that if you're in town again, that you will return.

Sincerely,

Kurt Pyrch, Manager

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Reviewed 3 December 2013

We stayed in Duncan for 4 days for a volleyball tournament. We were very pleasantly surprised by our accommodation at the Best Western. The hotel was older but recently updated. It was very clean and the reception staff couldn't be more welcoming.

We received a call shortly after we arrived to check everything was to our satisfaction, a welcome touch. A couple of wine glasses were at our room in a instant! By the end of our stay we felt like part of the family. A special mention to Jeff on reception, he was amazing!

We ate in the restaurant/pub a few times due to convenience. The breakfasts were very good and the our dinners were honest and hearty.

  • Stayed: November 2013, travelled with family
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Thank SQ1961
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CVIOwner, General Manager at Best Western Cowichan Valley Inn, responded to this reviewResponded 26 December 2013

Thank you very much for your comments about your stay with us. We are glad that you enjoyed our food and service as well as just the hotel itself. Your kind praise is appreciated by everyone who works here and is most welcome. We hope that you will return as our guests in the future.

All the best,

Kurt Pyrch, Manager

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Reviewed 16 October 2013

I stayed 5 days at this Inn, and I must compliment them on the rooms, - for comfort and how well kept, and the lobby/restaurants/quality of food. The big difference here compared to other hotels is the staff - every single person was warm, professional, and obviously cares about each guest and what they can do to make your stay pleasurable. To say I was overwhelmed is an understatement - in this day and age, you check in and check out - my experience here -, they work hard (but seems to come natural for everyone) to make your experience the best!

  • Stayed: October 2013, travelled solo
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Review collected in partnership with Best Western
1  Thank Veronica B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CVIOwner, General Manager at Best Western Cowichan Valley Inn, responded to this reviewResponded 26 December 2013

I am tempted to say: "Wow, guest made the efforts worthwhile!!" I guess I just did. Thank you for pointing out the thing I am most proud of, our staff. A hotel is a building full of beds, and sinks, and carpets and pillows and all the other stuff that anybody can pay for and stick in a bunch of rooms. It is the staff that makes all the difference and we have a great team here.

We thank you very much for your very kind words and praise. Comments like yours help us realize that the efforts are noticed and appreciated.

Thanks for being our guest and we hope you return soon.

Kurt Pyrch, Manager

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Reviewed 14 October 2013

We enjoyed excellent service from the front desk staff and the rooms were very clean. Although it was mid-September the weather was lovely and we took advantage of the outdoor pool. The fitness center wasn't large but had a number of multi-function machines so you can still get in a proper workout. The linens (bedding and towels) were luxurious. We were not bothered by noise from neighbours or the highway which we were facing. The complimentary wifi connection was solid. The breakfast at the on-site restaurant was pricey but Tim Horton's is next door and Serious Coffee is a three minute drive in the mall across the street. The hotel is conveniently located on the highway but this means it is not a scenic, wonderful location.

  • Stayed: September 2013, travelled with family
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Thank Bee072
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CVIOwner, Owner at Best Western Cowichan Valley Inn, responded to this reviewResponded 19 January 2014

Thank you very much for your kind words and acknowledgement of the efforts of our staff.

We look forward to having you as our guest again the next time you visit our area.

Sincerely,

Kurt Pyrch
Managing Director / Owner

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Additional Information about Best Western Cowichan Valley Inn

Address: 6474 Trans Canada Hwy, Duncan, British Columbia V9L 6C6, Canada
Phone Number:
Region: Canada > British Columbia > Vancouver Island > Duncan
Amenities:
Business Centre with Internet Access Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Swimming Pool Wheelchair access
Hotel Style:
Ranked #2 of 6 Hotels in Duncan
Price Range: £65 - £112 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Best Western Cowichan Valley Inn 3*
Number of rooms: 42
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Also Known As:
Best Western Duncan
Duncan Best Western
Best Western Cowichan Valley Inn Duncan, Canada - Vancouver Island

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