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Holiday Inn Express - Kamloops
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Reviews (360)
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All reviewspancake makeroff the highwaybreakfast barvancouver islandconvenient locationfree breakfastmain floorshort drivegreat stopoverwe've stayedtwo queen bedsdesk clerklots of parkingother hotelswould stay here againeasy accessbreakfast room
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211 - 216 of 360 reviews
Reviewed 8 July 2013

This was a nice hotel with easy check-in and check-out, bill was slid under or door for the morning. Staff were pleasant and accomodating, asked for extra towels. Room was clean and had all accessories that were needed. Breakfast was good and above average for a continental, only issue was the pancake machine needed maintenance when we went down to breakfast.

  • Stayed: July 2013, travelled with family
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Thank Pony1966
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GeneralManager1550, General Manager at Holiday Inn Express - Kamloops, responded to this reviewResponded 9 July 2013

Dear Ponny1966,

We are delighted you enjoyed your stay with us and thank you for the feedback! It is wonderful to hear from our valued repeat customers and appreciate your continued patronage. We look forward to seeing you again soon!

Sincerely,

Saleem Khataibeh
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 20 June 2013

The hotel is located at the hotel district overlooking the city of Kamloops. Rooms were clean and service was good. Nothing exceptional, just what you expect of this chain. Breakfast was good, like usual.

  • Stayed: May 2013, travelled as a couple
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Thank strandman46
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
IHGCare, Guest Relations Manager at Holiday Inn Express - Kamloops, responded to this reviewResponded 8 July 2013

Dear strandman46,

Thank you for taking the time to share your thoughts, as these are invaluable in assisting us in improving the service and facilities we offer. We take all reviews positive and negative very seriously, and the feedback we receive from our valued guests, like you, enables us to target problem areas. We welcome any opportunity to improve.

Thank you for staying with us, and we hope to have an opportunity to serve you again.

Sincerely,

Ferdinand G
Case Manager
IHGCare

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 9 June 2013

Great hotel - used it enroute to the west. Clean, friendly staff and great breakfast. Found it a little cumbersome to get to off the highway (ended up missing exit and had to do a u-turn) but not a big deal. Really close to the edge of town so when we hit the highway - within 5 minutes we were out of town - so don't forget to fuel up before leaving! I would stay again for sure!

  • Stayed: June 2013, travelled with family
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Thank jamroco2000
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GeneralManager1550, General Manager at Holiday Inn Express - Kamloops, responded to this reviewResponded 8 July 2013

Dear Valued Guest,

Thank you for spending your time to give us a kind feedback on your recent stay.

It’s pleasing that you remarked the perfect location of our hotel and that you noticed our friendly and helpful staff. Certainly we have passed this on to our employees.
We are also happy that you appreciate the food offers.

We are looking forward to welcoming you again during your next stay in Kamloops.

Sincerely,

General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 8 June 2013

This hotel is clean, very quiet, given it is right off the highway. Upon check in staff were found to be very pleasant and gave good information. The rooms were good and clean. The breakfast was fine, check out the pancake maker, it's cute. Over all we would stay again.

Room Tip: We faced the highway and it was quiet, but high floors would have a better view of the city.
  • Stayed: May 2013, travelled with family
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Thank tammb
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GeneralManager1550, General Manager at Holiday Inn Express - Kamloops, responded to this reviewResponded 8 July 2013

Dear Valued Guest,

Thank you for spending your time to give us a kind feedback on your recent stay.

It’s pleasing that you remarked the perfect location of our hotel and that you noticed our friendly and helpful staff. Certainly we have passed this on to our employees.
We are also happy that you appreciate the food offers.

We are looking forward to welcoming you again during your next stay in Kamloops.

Sincerely,

General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 31 May 2013

Quiet and clean. Free wifi. Courteous helpful staff who go out of their way to be helpful. The free breakfast is very convenient for travellers. This is a way stop hotel, not a destination resort, but it serves its purpose very well. It is the perfect halfway stop to break a road trip between Vancouver and Edmonton.
The Globe and Mail newspaper is always available for free.

Room Tip: Ask to be as far from the noisy ice machine as possible.
  • Stayed: April 2013, travelled with family
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Thank ArbutusBooks
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GeneralManager1550, General Manager at Holiday Inn Express - Kamloops, responded to this reviewResponded 8 July 2013

Dear Valued Guest,

We are delighted you enjoyed your stay with us and thank you for the feedback! It is wonderful to hear from our valued repeat customers and appreciate your continued patronage. We look forward to seeing you again soon!

Sincerely,

General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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