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“Best Overall in Kamloops”
Review of Hotel 540

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Hotel 540
Ranked #5 of 54 Hotels in Kamloops
GreenLeadersPlatinum level
Reviewed 22 January 2014

For friendly service and a warm welcome by staff who will remember you if you return again you can't beat the Hotel 540. We stayed on the Club Floor and the rooms are spacious and super clean and the beds and linens are top notch. This hotel has undergone a major transformation in the last few years under new ownership and they have nailed it in our opinion, as far as what you would want in a hotel and how you would like to be treated. Also very convenient location downtown within walking distance to shops and restaurants. Secure underground heated parking is available for a modest sum or is included in some packages.

Room Tip: We stay on the club floor at the rear of the hotel and with the drapes closed traffic noise is very...
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  • Stayed: January 2014, travelled as a couple
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Thank Doreen P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hotel540, Guest Relations Manager at Hotel 540, responded to this reviewResponded 25 January 2014

Hello Doreen,

Thank you for sharing your review on TripAdvisor.

The Hotel has undergone a major $12 Million renovation, and I am very pleased to see that you enjoyed our refurbished rooms and new modern facilities.

Club Floor offers indeed greater value by including both Breakfast and Parking.

We look forward to seeing you again!
Warm Regards
Alex
Manager of Guest Experience

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1,327 - 1,333 of 1,595 reviews

Reviewed 21 January 2014

We were met at the door and the young man was so patient and helpful with our luggage. He was dressed smartly and gave the hotel the first impression of a professional Hotel. The Receptionist explained everything we needed to know when we checked in (and she had a great sense of humour). The room was exceptionally clean, I always look for pressed white sheets and I look for a clean top bedspread which the room had both. There was a generous supply of towels, soap, coffee and teas. The fridge was clean, and important to me, smelled fresh. Although we did not use the exercise room the facilities were there. We had the best Eggs Benny in their Restaurant the following morning. The Hotel is in downtown area and easy access to many areas of shopping (and if you like to dabble in the Casino it is right next door). The Security is bar none excellent and only allowing registered Quests to the rooms via your room key that operates the doors and elevator. I would recommend this Hotel to all.

  • Stayed: January 2014, travelled as a couple
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Thank Ruth B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hotel540, Guest Relations Manager at Hotel 540, responded to this reviewResponded 25 January 2014

Hello Ruth,

Thanks for taking the time to fill out a review, and thanks for the great comments.

Todd our Bellman & Concierge would have been the young man you encountered upon your arrival. We always pride ourselves on having professional and friendly staff, I am therefore pleased to read your positive feedback.

We look forward to accommodating you again in the future.

Warm Regards
Alex
Manager of Guest Experience

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 17 January 2014 via mobile

We stayed here last year late in the summer and fell in love with the rooftop pool and jacuzzi! Not many hotels can provide this experience.

So we're back again for our anniversary, it's winter now but the pool/hottub rock! Awesome ambience!

Rooms are extremely clean and comfortable, bed was as good as home.

Dave at the front desk just completes the package, so personable and acomadating, we now consider him "our friend"!

Resteraunt was fantastic, the chef is truly top notch.

A must stay at when you're in Kamloops, BTW, we live in Kamloops and choose the 540 for our vacation getaways.

Stayed: January 2014, travelled as a couple
Thank Alan H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hotel540, Guest Relations Manager at Hotel 540, responded to this reviewResponded 25 January 2014

Hello Alan,

Nice to hear such positive feedback, thank you for sharing it with other TripAdvisor users. The Hotel540 Terrace, outdoor pool and Jacuzzi has attracted a lot of attention, and I am very pleased to hear you enjoyed it.
Dave from Front Desk and Mitch (our Head Chef) I am sure will appreciate your comment.
We look forward to welcoming you again.
Best Regards
Alex
Manager of Guest Experience

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Reviewed 14 January 2014 via mobile

Good pool and restaurant. Small rooms, smoky entry way slice close to casino, attached actually. Better for late night partying couples probably. Close to useful stores and decent restaurants. Plaza hotel has nice bar and good lamb pops.

Stayed: January 2014
Thank sedanpilot
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hotel540, Guest Relations Manager at Hotel 540, responded to this reviewResponded 25 January 2014

Hello Sedanpilot,

Thank you for the feedback, we appreciate you taking the time to share your thoughts. I hope the tournament went well for you and the team. Great to hear you enjoyed the pool and restaurant, we take pride in our new, modern facilities.

As for your room, my apologies if it appeared to be small for you. We try and accommodate a range of different Hotel Guests; we therefore offer valued and comfortable Standard rooms as well as more spacious Suites.

We look forward to welcoming you again in the future.

Warm Regards
Alex

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Reviewed 10 January 2014

My husband and I loved this hotel. It was only a one night stay but we will definitely be back. The front desk was very friendly and even knew who I was! The rooms were very clean and comfortable but most of all we loved the king size bed. In the room we were pleasantly surprised to learn that the hotel has the top green rating. The outdoor heated pool was a cool but warm experience however the fitness room was huge! We really liked that we could walk to anything we needed and had fun spending 20$ at the casino.
We will be back!

Room Tip: By upgrading to the club floor you receive more value for your money with breakfast and parking incl...
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  • Stayed: January 2014, travelled as a couple
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    • Cleanliness
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Thank Saddie F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hotel540, Guest Relations Manager at Hotel 540, responded to this reviewResponded 25 January 2014

Hello Saddie,

Thank you for taking the time to share your feedback. I am very pleased to hear that you enjoyed your room and the outdoor pool. We look forward to accommodating you again in the future.

Best Regards
Alex
Manager of Guest Experience

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 6 January 2014

I was attending a New Years party at the 540 and decided to stay the night. Upon my check in the front desk saw that I was not travelling with any other groups so made a point to put me on the 5th floor away from other large groups.
Both my boyfriend and I thoroughly enjoyed the party the hotel threw with its amazing food and beautiful space. We have already secured our tickets for next year.
Our guest room was very comfortable, nicely renovated well decorated and we both had a very sound sleep. I even made a point to go and buy a couple pairs of ear plugs but didn't even need them.
See you guys again next year, thanks for a great night away!

Stayed: December 2013, travelled as a couple
Thank Katie D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hotel540, Guest Relations Manager at Hotel 540, responded to this reviewResponded 15 January 2014

Dear Katie D
Thank you for taking the time to review our property. We are happy you had a great time at the New Years party. We look forward to accommodationg you again.
Kind Regards,
Jocelyn Bennett
Rooms Division Manager

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Reviewed 6 January 2014

Stayed for a Christmas party and had a great experience.
Excellent front desk agent, helpful and knowledgable. Christmas party was a great event, great food, great facility could not ask for more. Room was spacious and comfortable.

  • Stayed: December 2013, travelled solo
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Thank Jab84
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hotel540GM, Guest Relations Manager at Hotel 540, responded to this reviewResponded 8 January 2014

Jab84,
Than you for sharing your feedback with us. Christmas parties are a great opportunity for us to showcase are property. We are happy you enjoyed your expeirence and hope to see you again at Hotel 540.
Best Regards,
Alex Ananou
Manager of Guest Experience

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Hotel 540

Address: 540 Victoria St, Kamloops, British Columbia V2C 2B2, Canada
Phone Number:
Region: Canada > British Columbia > Kamloops
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#2 Green Hotel in Kamloops
#3 Business Hotel in Kamloops
#8 Romantic Hotel in Kamloops
#8 Family Hotel in Kamloops
Price Range: £65 - £114 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Hotel 540 3.5*
Number of rooms: 150
Official Description (provided by the hotel):
Hotel 540 is Kamloops' premier downtown hotel. This modern property has undergone a thorough $12m modernization and is now often referred to as "Kamloops' Best Address". Hotel 540 offers all the comforts and conveniences of a luxury hotel at an affordable price. Conveniently located downtown within walking distance of shops, offices, and art galleries, the hotel is also a short drive away from Thompson Rivers University, tournament venues and golf courses. The award-winning Sun Peaks Resort is 60 minutes from the hotel.If you are planing a special event, we offer exceptional, state of the art banquet facilities with all the amenities and services necessary to a memorable event or meeting. With accommodations to suit all needs, our blue. Dinning + Lounge, year round rooftop pool and hot tub , 24hr fitness room and our New Mountview Terrace, find out why the Hotel 540 truly is Kamloops' Best Address. ... more   less 
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Also Known As:
Executive Hotel Kamloops

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