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“Excellent hotel among the middle of the road hotels in Kamloops”
Review of Hotel 540

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Hotel 540
Ranked #9 of 55 Hotels in Kamloops
Certificate of Excellence
GreenLeadersPlatinum level
Calgary
Level Contributor
13 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
“Excellent hotel among the middle of the road hotels in Kamloops”
Reviewed 28 May 2014

This newly refurbished hotel on the main street in Kamloops offers great, personal service. There are a variety of restaurants in the area, for all tastes and budgets. Access is easy from the Trans Canada Highway. Staff is great

  • Stayed April 2014, travelled as a couple
    • Value
    • Location
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Helpful?
Thank BenskiP
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hotel540, Guest Relations Manager at Hotel 540, responded to this review, 1 June 2014
Dear Benski,
Great to hear such feedback, thank you for sharing it with other Trip Advisor users! We pride ourselves on having the best Customer Service Team in town and I am very pleased to hear that you enjoyed our service & hospitality.
We look forward to welcoming you again in the future.
Kindest Regards
Alexandre Ananou
Manager of Guest Experience
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (148)
Date | Rating
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English first
Vancouver, BC
Level Contributor
29 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed 28 May 2014

Staff is very friendly and the room was clean and very nice. I didn't try the restaurant downstairs as its a bit out of my price range but it does get very good reviews and looked nice inside. The bartender was helpful and made a good drink. Wifi is free! The location is pretty good - there is a good restaurant near by called the Noble Pig as well as a strip mall and casino.

The pool is really fantastic - it is roof top and actually rather warm with a great view. There are little fountains at the side spraying in warm water. The hot tub is also very nice and set at a good temperature.

I found my room a bit noisy and there was no bathroom fan which was a little strange as it would fog up when I showered. The sink water pressure was also a bit strange.

There was a good supply of towels and other toiletries which was nice as well as a real hair dryer. The shower was also really nice.

If you are driving please be aware that you will need to pay for parking at 10$ a day.

Room Tip: This is common sense really, but not near the elevator.
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  • Stayed May 2014, travelled on business
    • Value
    • Location
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    • Cleanliness
    • Service
Helpful?
Thank skywolfe
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hotel540, Guest Relations Manager at Hotel 540, responded to this review, 1 June 2014
Dear Skywolfe
Thank you for taking the time to write a review on Trip Advisor. We appreciate all the feedback. The Pool is indeed one the hotel's greatest amenities, and I am very pleased to see you enjoyed it along with our staff & service. All our rooms are equipped with bathroom fans; my sincere apologies if it was not working properly.
We look forward to accommodating you again in the future.
Best Regards
Alexandre Ananou
Manager of Guest Experience
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
St. Petersburg, Florida
Level Contributor
10 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 27 May 2014

I booked this hotel through Tripadvisor and we are not disappointed. From the moment we walked in the staff have been couteous, friendly and helpful. The hotel is situated in town and so you can easily walk around and shop, go to the cinema or the restaurants. We had lunch here and the food and service were very good, if a little pricey. The rooms are comfortable clean and well equipped. I honestly can't think we would ask for more for the price. Looking forwards to what looks like a delicious breakfast tomorrow before we head out to Field.

  • Stayed May 2014, travelled as a couple
    • Value
    • Location
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    • Cleanliness
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Helpful?
Thank Ruth1994
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hotel540, Guest Relations Manager at Hotel 540, responded to this review, 31 May 2014
Dear Ruth,
Thank you for the great feedback! I am very pleased to see that we lived up to our reputation on Trip Advisor. Our Staff clearly differentiates us to other hotels in town, and I am glad to hear that you enjoyed our hospitality and service.
We look forward to welcoming you again.
Best Regards
Alexandre Ananou
Manager of Guest Experience
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
1 review
Reviewed 22 May 2014

Starting with booking til check-out, our stay at Hotel 540 was very enjoyable. The front desk staff are accommodating and cheerful, the room clean and neat. One minor drawback was the size of the bathroom; pretty tiny, but that would be the only negative; it was well stocked with plenty of towels, which is always nice.

Room Tip: We enjoyed the room with the king size bed, but if you want a bathtub, inquire about that; the room...
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  • Stayed May 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Heather R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hotel540, Guest Relations Manager at Hotel 540, responded to this review, 31 May 2014
Dear Heather,
Thank you for sharing your review on Trip Advisor, we appreciate your feedback. Great to see that you enjoyed our rooms and hospitality. We look forward to accommodating you again in the future.
Best Regards
Alexandre Ananou
Manager of Guest Experience
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Level Contributor
120 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
Reviewed 18 May 2014

Very nice, looks to be freshly updated but in a 1990's style. Minimum outlets, needed my 20' extension cord to facilitate my clap. No grab bars in tub shower, slick bottom hard on old folks. Shower walls would not accommodate my travel suction cup grab bar.

  • Stayed May 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Milton J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hotel540, Guest Relations Manager at Hotel 540, responded to this review, 19 May 2014
Dear Milton,
Thank you for taking the time to share your review, we appreciate and value your feedback. The Hotel has indeed been recently renovated, all the rooms have been refurbished, and we invested in a new Lobby and a $12 Million Terrace.
Mr Milton I am very sorry to hear that the room did not meet your needs and expectations. I am sure you will be very pleased to hear that we offer fully accessible rooms, with multiple grab bars in and around the shower. We also have temporary grab bars that fit our regular tubs, as well as other accessories such as toilet seat raisers and toilet bars. My sincere apologies if this was not communicate to you when making your reservation or upon check-in; it is our duty to anticipate and respond to your needs and requirements.
Rest assured we are fully equipped and CPAP friendly, and will be able to accommodate your needs on your future visit.
The entire Hotel540 Team remains at your service for any question you may have,
Best Regards
Alexandre Ananou
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
British Columbia, Canada
Level Contributor
20 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 17 May 2014

This hotel is ok. I was on the back side of the building with a view of the building. It is pretty quiet. The bed is ok. A little hard and the pillows too big and really small if two are sharing. Not the lush beds and bedding of some of the nicer chains. The room is the smallest I have seen in awhile. The pool is less than half of the size it looks on the website. Was shocked really at how small it was when it showed as so much more glamorous online. Everything about this hotel is not quite as good as it seemed. Reception is a little disorganized. The $10 underground parking is extremely claustrophobic and if you have a problem with EXTREMELY low clearances you will not enjoy the steep drive into it. The restaurant BLUE was ok. Again, nothing great. Was nice to walk up the street and see some cool stores, go to a movie across the street and eat at some great restaurants a short stroll away. Lots of restaurant choices like italian, greek, indian and upscale good food. So, ok choice if the location works for you but not great value for your $$. No extras.

Room Tip: Beds are small. If you need to sleep 2 to a bed beware.
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  • Stayed May 2014, travelled with family
    • Value
    • Location
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    • Cleanliness
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Helpful?
Thank Joni P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hotel540, Guest Relations Manager at Hotel 540, responded to this review, 19 May 2014
Dear Joni,
Thank you for taking the time to write a review. I am sorry to hear that we were not able to live up to your expectations.
The Hotel offers a range of different Room Types, from 265 Sq.Ft Standard Room with two comfortable double beds to spacious 550+ Sq.Ft Suites with King size beds and seating area. You will also be pleased to hear that we offer a 'Pillow Menu', with soft, medium, hard or feather pillows available upon request (free of charge). My apologize if this wasn't communicated to you.
As for the Parking, we have a 6.3" clearance and offer alternative Parking for oversize vehicles and trucks - at the same rate.
We pride ourselves on being Kamloops' Best Address, with the city's friendliest Guest Service Team,and I strongly believe we are. I am sorry if your experience was not up to your expectations.
We hope you will give us another change and look forward to accommodating you again in the future.
I remain at your service for any questions you may have.
Best Regards
Alexandre Ananou
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Canada
Level Contributor
55 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
Reviewed 8 May 2014

I stayed at the hotel on two different occasions recently and enjoyed both of them. I was at a conference both times as a speaker and the staff really helped to make the conference go smoothly. They were a great help. As a guest of the hotel they helped me, were courteous and I couldn't ask for better. Bath/shower was good and the bed was very comfortable. Pool was great and odd that there was no staff stationed there but they came immediately when called. I liked the door man who waved his hand to open the automatic door for the guests. :-)

  • Stayed May 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank mshantz
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hotel540, Guest Relations Manager at Hotel 540, responded to this review, 13 May 2014
Dear mshantz,
Great to hear you enjoyed your stay and conference, and thank you for sharing this with other travelers. You will be please to hear that the pool deck will be staffed as we go into the Summer Season! We loko forward to accommodating you again the future!
Best Regards
Alex
Manager of Guest Experience
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Hotel 540

Property: Hotel 540
Address: 540 Victoria St, Kamloops, British Columbia V2C 2B2, Canada
Phone Number:
Region: Canada > British Columbia > Kamloops
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#2 Green Hotel in Kamloops
#3 Business Hotel in Kamloops
#8 Romantic Hotel in Kamloops
#8 Family Hotel in Kamloops
Price Range (Based on Average Rates): £
Hotel Class:3.5 star — Hotel 540 3.5*
Number of rooms: 149
Official Description (provided by the hotel):
Hotel 540 is Kamloops' premier downtown hotel. This modern property has undergone a thorough $12m modernization and is now often referred to as "Kamloops' Best Address". Hotel 540 offers all the comforts and conveniences of a luxury hotel at an affordable price. Conveniently located downtown within walking distance of shops, offices, and art galleries, the hotel is also a short drive away from Thompson Rivers University, tournament venues and golf courses. The award-winning Sun Peaks Resort is 60 minutes from the hotel.If you are planing a special event, we offer exceptional, state of the art banquet facilities with all the amenities and services necessary to a memorable event or meeting. With accommodations to suit all needs, our blue. Dinning + Lounge, year round rooftop pool and hot tub , 24hr fitness room and our New Mountview Terrace, find out why the Hotel 540 truly is Kamloops' Best Address. ... more   less 
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Also Known As:
Executive Hotel Kamloops

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