We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Friendly, convenient and comfortable”
Review of Hotel 540

Best prices for -
Check In dd/mm/yyyy Check Out dd/mm/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 12 more sites!
Hotel 540
Ranked #7 of 55 Hotels in Kamloops
GreenLeadersPlatinum level
Canberra, Australia
Level 6 Contributor
164 reviews
52 hotel reviews
common_n_hotel_reviews_1bd8 74 helpful votes
“Friendly, convenient and comfortable”
Reviewed 18 June 2014

Stayed here as part of a Rocky Mountaineer trip. Our expectations were moderate given our lack of knowledge of Kamloops. We were very pleasantly surprised.

Our group was greeted with fruit punch served by the manager and staff on arrival and, this not only provided a friendly greeting, but really worked to alleviate getting a lot of people through the reception area with little sense of fuss or anxiety - well done.

The room was a good size - clean and comfortable with everything you need for a short stay, including free wifi. The location is good, being in the main street, with easy access to restaurants and other shops. The walk around the town centre and along the riverside park was a pleasant way to end our day.

  • Stayed May 2014, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Loud1Canberra
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hotel540, Manager at Hotel 540, responded to this review, 27 June 2014
Dear Loud1Canberra,

I would like to thank you for taking the time to complete the review of the Hotel540 as we appreciate the input. Our staff and management love the interaction and welcoming guests from around the world such as yourself. I am glad you had a chance to experience the lovely downtown area as it really does have a lot to offer. It is always great to stretch the legs after a long day. Hope you took lots of photos and enjoyed the rest of your journey.

I would like to again thank you for the review!

Best Regards,

John S. Hanson
Hotel Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Write a Review

1,431 reviews from our community

Traveller rating
    642
    535
    188
    45
    21
See reviews for
332
505
69
312
Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (151)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Portuguese first
  • Spanish first
  • Any
English first
A TripAdvisor Member
Reviewed 18 June 2014

Stayed two nights while attending a wedding. Room was clean and spacious. Pool was very cool and inviting. Breakfast was very good. Parking and stores close by. Didn't visit the attached Casino but my buddy did and donated $65. LOL Would not hesitate to stay again.

  • Stayed June 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel

Helpful?
Thank A TripAdvisor Member
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hotel540, Manager at Hotel 540, responded to this review, 27 June 2014
I would like to thank you for taking the time to complete the review of the Hotel540 as we appreciate the input. Through each survey it gives us the knowledge to better our business and improve the guest experience. Our goal is to leave a positive lasting impression with each guest. We are extremely happy that you enjoyed your stay with us.

I would like to again thank you for the review and invite you back to stay with us soon.

Best Regards,

John S. Hanson
Hotel Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Hope
1 review
Reviewed 16 June 2014

We enjoyed our stay. We got an early check in so kids could enjoy pool before the wedding. Front desk was amazing during check in. Only reason no 5 stars for us....was the restaurant. Took a awhile to get seated as staff just kept walking past dirty tables. Found it to be very frustrating when you have kids....but overall the hotel was great!

  • Stayed June 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel

Helpful?
Thank Adrienne M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hotel540, Guest Relations Manager at Hotel 540, responded to this review, 17 June 2014
Dear Adrienne,
Thank you for taking the time to share your review on TripAdvisor. It was a great pleasure welcoming you and your family, and I am very pleased to see that you enjoyed our hospitality & service, as well as our brand new outdoor pool (the kids must have loved it!) I am sincerely sorry if our Restaurant failed at providing you with the level of service you were expecting, and I will make sure to address this with our Restaurant Manager.
We look forward to welcoming you again in the future Adrienne.
Best Regards
Alexandre Ananou
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Calgary
1 review
Reviewed 16 June 2014

Nice and clean but for the price of this hotel I was expecting more. The rooms are nice but slightly dated. The drinks were good but they have limited booze and hours. The food was okay. The staff were very welcoming and sweet. The hotel was fairly accommodating but there were a few hiccups, the issues were annoying but dealt with efficiently. They had a really nice pool but I did not get a change to us it.

  • Stayed June 2014, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel

Helpful?
Thank Lisa D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hotel540, Guest Relations Manager at Hotel 540, responded to this review, 17 June 2014
Dear Lisa,
Thank you for taking the time to write a review. I am very pleased to hear that you enjoyed our hospitality & service, as well as the staff's responsiveness to requests. My apologies if we were not able to meet your expectations in terms of room rate. Chances are an event was taking place in town which resulted in higher lodging rates? Or we had an event in-house and were sold out? Our mission is to provide you with a superior experience at a reasonable price, and I hope you will stay again with us in the future.
Kindest Regards
Alexandre Ananou
Manager of Guest Experience
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Kamloops
1 review
Reviewed 16 June 2014

Rooms are a bit on the small side but clean and comfortable. Suprisingly the room had NO bathtub, only a shower. The Mountian View Room is spectacular with roof top pool- great addition to this property.

  • Stayed June 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel

Helpful?
Thank Troy S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hotel540, Guest Relations Manager at Hotel 540, responded to this review, 17 June 2014
Dear Troy,
Thank you for taking the time to share a review, we appreciate your feedback. You will be pleased to hear that we do offer an option between Walk-In Shower or Tub/Shower. I am sorry if this was not communicated to you. The Mountain View Terrace is quite a spectacular venue indeed, did you know you can order food and drinks right from the Jacuzzi? We look forward to welcoming you again Troy.
Best Regards
Alexandre Ananou
Manager of Guest Experience
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Revelstoke
1 review
Reviewed 16 June 2014

Hotel was great until we got to the restaurant where the service was terrible. We waited a long time for everything and never was asked how food was. Once we had food she never came back to our table.

  • Stayed June 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel

Helpful?
Thank Danielle B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hotel540, Guest Relations Manager at Hotel 540, responded to this review, 17 June 2014
Dear Danielle,
Thank you for taking the time to write a review. I am very pleased to hear that you enjoyed your stay at the Hotel, yet terribly sorry for the Restaurant Service you received. Be assured I will be following up with our Restaurant Manager at once. I hope you will give us another chance in the future and look forward to accommodating you again.
Kindest Regards
Alexandre Ananou
Manager of Guest Experience
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Geelong
Level 5 Contributor
74 reviews
56 hotel reviews
common_n_hotel_reviews_1bd8 75 helpful votes
Reviewed 14 June 2014

We stayed here during our Rocky Mountaineer overnight stopover in Kamloops on the journey from Vancouver to Banff. Frankly, we were scared about this hotel given where we were (Kamloops is in the middle of nowhere by the way) and the warnings from the Rocky Mountaineer staff about 'basic' accommodation. But it was fine. Obviously recently refurbished, it was simple but comfortable and well located. It even had a decent gym. So if this is where you're gonna stay, fear not. We didn't encounter any staff as Rocky Mountaineer had everything pre-arranged, didn't eat there, and have no idea what it cost as it was part of the rail journey package (sorry). The little Japanese restaurant just around the corner was just average, in case that helps.

  • Stayed May 2014, travelled as a couple
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
Helpful?
Thank Jennifer_Kate
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hotel540, Guest Relations Manager at Hotel 540, responded to this review, 17 June 2014
Dear Jennifer,
Thank you for sharing your review with other travelers, we appreciate your feedback. I am sorry to hear that Rocky Mountaineer describes the accommodation in Kamloops as 'basic'. As you could see the city has a lot to offer in terms of lodging, and it's great to hear you enjoyed our brand new facilities, including the outdoor Jacuzzi and modern Gym.
I hope you enjoyed the rest of your Rocky adventure and shall you ever visit our beautiful region again we would love to hear from you.
Best Regards
Alexandre Ananou
Manager of Guest Experience
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Hotels you might also like...
Travellers also viewed these Kamloops hotels
The Plaza Hotel
#10 of 55 in Kamloops
946 reviews
Show Prices
Show Prices
Show Prices
City Center
Sandman Signature Kamloops Hotel
Show Prices
Show Prices
Show Prices

Been to Hotel 540? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Hotel 540

Property: Hotel 540
Address: 540 Victoria St, Kamloops, British Columbia V2C 2B2, Canada
Phone Number:
Region: Canada > British Columbia > Kamloops
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#2 Green Hotel in Kamloops
#3 Business Hotel in Kamloops
#8 Family Hotel in Kamloops
#8 Romantic Hotel in Kamloops
Price Range (Based on Average Rates): ££
Hotel Class:3.5 star — Hotel 540 3.5*
Number of rooms: 149
Official Description (provided by the hotel):
Hotel 540 is Kamloops' premier downtown hotel. This modern property has undergone a thorough $12m modernization and is now often referred to as "Kamloops' Best Address". Hotel 540 offers all the comforts and conveniences of a luxury hotel at an affordable price. Conveniently located downtown within walking distance of shops, offices, and art galleries, the hotel is also a short drive away from Thompson Rivers University, tournament venues and golf courses. The award-winning Sun Peaks Resort is 60 minutes from the hotel.If you are planing a special event, we offer exceptional, state of the art banquet facilities with all the amenities and services necessary to a memorable event or meeting. With accommodations to suit all needs, our blue. Dinning + Lounge, year round rooftop pool and hot tub , 24hr fitness room and our New Mountview Terrace, find out why the Hotel 540 truly is Kamloops' Best Address. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Expedia, Priceline, Odigeo, Agoda, Hotels.com, TripOnline SA, 5viajes2012 S.L., Evoline ltd, getaroom.com, HotelQuickly and Cancelon so you can book your Hotel 540 reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Executive Hotel Kamloops

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing