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“Pleasantly surprised”

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DoubleTree by Hilton Hotel Kamloops
Ranked #7 of 54 Hotels in Kamloops
Certificate of Excellence
Reviewed 5 July 2014

We had originally booked a different hotel for the night we passed through Kamloops and at the last minute changed to the Doubletree due to their lower price. The hotel was very nice - compact room, but clean and beautifully decorated. The beds were extremely comfortable and we appreciated our warm cookies when we checked in late at night.

  • Stayed: July 2014, travelled with family
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Thank Snus95
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Wendy H, General Manager at DoubleTree by Hilton Hotel Kamloops, responded to this reviewResponded 10 July 2014

Hello and thank you for choosing our hotel!

We are pleased that the "warm cookie welcome" was appreciated and that our clean rooms with extra comfortable beds made it a pleasant stay.

Kindest Regards,

Wendy Hargreaves
General Manager

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702 - 708 of 797 reviews

Reviewed 4 July 2014

Compact and very clean room, but every thing there we needed and ok for a short stay. Good bed so we had a good night's sleep. Very pleasant & helpful staff. Easy walking distance to town centre (not much of a town centre), shops, etc.

  • Stayed: June 2014, travelled as a couple
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Thank PW24
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Wendy H, General Manager at DoubleTree by Hilton Hotel Kamloops, responded to this reviewResponded 10 July 2014

Hello,

Thanks for the review and we are pleased to hear that you enjoyed your stay. Our team members are always happy to receive positive feedback which helps to motivate all of us to exceed people's expectation.

Kindest Regards,

Wendy Hargreaves
General Manager

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Reviewed 3 July 2014

I like this hotel very much, because all is walking distance from here. The room is nice and clean. The staff is very friendly. We can easily find a good food around here. And they give me cookies every day...

Room Tip: Choose the room with facing to the front...
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  • Stayed: May 2014, travelled with family
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Thank Dion L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
tanben, Director of Sales at DoubleTree by Hilton Hotel Kamloops, responded to this reviewResponded 4 July 2014

Hello Tri W,

I am so happy to hear that you found our hotel to be great! The Hotel is located in the heart of downtown Kamloops, making it walking distance to all amenties and night life. I am glad to hear that the staff gave you cookies when ever you wanted as well. They are so good and make you feel happy when you eat one. We hope to see you again soon and treat you to more of our Doubletree cookies

Tanya Bennett

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Reviewed 2 July 2014

This hotel was very good value for money. Located downtown and easy walking distance to restaurants and Riverside Park. The beds are dreamy and hotel staff was great. The cookie on check-in is always a plus for me as they are so yummy. Pool is quite small and cold, but hot tub was fine. We only had one dinner in the hotel and the food was quite good.

  • Stayed: June 2014, travelled with family
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Review collected in partnership with DoubleTree by Hilton
Thank Katherine L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
tanben, Director of Sales at DoubleTree by Hilton Hotel Kamloops, responded to this reviewResponded 4 July 2014

Hi Katherine L

I am delighted to hear that you enjoyed your stay with us at the Doubletree. The beds are very "dreamy" they are designed by Serta for all Hilton properites and they are well named "Sweet dreams by Hilton". Everyone always comments on what great sleeps they have when they stay with us. And the cookies are very Yummy and the best perk is you can have them whenever you want to splurge... We hope that you can return to stay with us again this summer and enjoy our outdoor pool, which heats up more with the summer sun..

Tanya Bennett

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Reviewed 22 June 2014 via mobile

We have family in Kamloops so generally don't stay in hotels here, but we will certainly make an exception for this hotel in the future. We booked a room here as we needed an extra night in a Hilton to maintain our gold status and were delighted that we had.

Upon entering we were welcomed warmly. The check-in process was smooth and simply.

I hadn't expected much as the Double Trees we had stayed at in the past were rather simple. A great place for a lay over but nothing exceptional. I found the Double Tree in Kamloops to be nothing like that. Everything was so fresh and clean, luxurious even! A welcomed surprise.

The bed was very comfortable with a beautiful, white comforter and big, fluffy pillows. The room and bathroom were average sized, perfectly acceptable for what we needed.

During the heavy snow, the parking area was promptly shovelled and the floors were kept dry.

A really good option if you're looking for somewhere to stay in Kamloops. Really close to Victoria St with the restaurants and shops, and to Riverside Park.

  • Stayed: December 2013
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Thank NitsaJ
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
tanben, Director of Sales at DoubleTree by Hilton Hotel Kamloops, responded to this reviewResponded 23 June 2014

Hi NitsaJ,

I am so happy to read your review. Our property offers the best service you can find in Kamloops, from our smiling front desk agents to our remarkable cleaning staff. We do everything we can to ensure that the hotel offers our guest an enjoyable stay. Our rooms are bright and welcoming, with top of line mattresses and bedding that make every night a great night. We thank you again for staying with us here at the Doubletree by Hilton Kamloops and we look forward to having you stay again.

Tanya Bennett

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Reviewed 19 June 2014

The downtown location is excellent. Friendly staff - hot cookie waiting on arrival and express checkout definite pluses. Breakfast a pleasant surprise. Room was clean and quiet. Big flat screen nice. Only downfall - rooms are on the small side, which was not an issue for me as I was travelling alone. Would stay again for sure.

  • Stayed: June 2014, travelled on business
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Thank BritishColumbiaHappy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
tanben, Director of Sales at DoubleTree by Hilton Hotel Kamloops, responded to this reviewResponded 20 June 2014

Hi Contributor,


I wanted to thank you for going out of your way to post us a great review. I am pleased to hear that you were greeted with our signature Doubletree cookie and a friendly smile. There nothing like a fresh baked cookie to make the check in process alittle more enjoyable. Thank you again for staying with us and we hope to welcome you again.

Tanya Bennett

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Reviewed 17 June 2014

Stopped 1 night as part of the Rocky Mountaineer,area does'nt have a lot to recommend it,we managed to find a reasonably cheap restaurant though the meal was totally unremarkable.The hotel itself was superb,room nice and large,very clean bathroom could not fault any part of the hotel and was upto the usual high standard of the Doubletree brand.

  • Stayed: June 2014, travelled as a couple
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Thank StourbridgeMike
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
tanben, Director of Sales at DoubleTree by Hilton Hotel Kamloops, responded to this reviewResponded 19 June 2014

Dear StourbridgeMike

I want to thank you for taking time out of your vacation to write us a nice review. I am delighted to hear that you found your room up to Doubletree standards. Our rooms are bright, clean and quite large. I am sorry however to hear that you did not find things to do around the hotel. We are lcoated in the downtown of Kamloops, walking distance to restaurants, pubs, parks, shopping, movie threatre and casino. I hope that you can return to the area and we can show you what Kamloops has to offer.

Tanya Bennett

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Additional Information about DoubleTree by Hilton Hotel Kamloops

Address: 339 St Paul St, Kamloops, British Columbia V2C 2J5, Canada (Formerly Coast Canadian Inn)
Phone Number:
Region: Canada > British Columbia > Kamloops > City Center
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Children Activities (Kid / Family Friendly) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Family Hotel in Kamloops
#2 Business Hotel in Kamloops
#3 Romantic Hotel in Kamloops
Price Range: £66 - £111 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — DoubleTree by Hilton Hotel Kamloops 3.5*
Number of rooms: 100
Official Description (provided by the hotel):
Enjoy contemporary business and leisure facilities and a warm chocolate chip cookie upon arrival when you stay at the DoubleTree by Hilton Hotel Kamloops. Boasting a fantastic location in Kamloops, in the heart of British Columbia, this contemporary hotel offers easy access to many Kamloops attractions, shops and cultural and leisure activities, including golf courses, beautiful parks, sandy beaches and art galleries. Several corporations, courthouses, banks and mineral mines are all close to the hotel, making this an ideal hotel for both leisure and business guests. ... more   less 
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Also Known As:
Coast Canadian Hotel Kamloops

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