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Show lessMy hotel room was dirty, the carpet hadn't been vacuumed, the tables had not been wiped, and the bathroom was not properly cleaned. The front desk staff and the waitresses in the restaurant were all very friendly and helpful, no complaints there. It would be a decent hotel to stay in if it was clean.
I would like to thank you for taking the time to write this review of your recent stay with us at the Ramada Kamloops. It is upsetting to hear that your room was not properly cleaned and our whole housekeeping staff has been spoken with about this. I do apologize that we fell short in our standards and hope that you will give us another chance to show you what our standards are.
Sincerely,
Joan R.
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