I arrived in Kamloops at 9 pm and other hotels were full so I ended up in this motel. As soon as I walked into the hallway where the non-smoking rooms were, I smelt cigarette smoke. A cigarette butt was on the floor in front of one of the non-smoking rooms. Second hand smoke makes me feel nauseous but I was too tired to look for another place as well as having other health risks. I phoned the reception to complain and she apologized. I also complained to the receptionist and the manager the next day. They reluctantly gave me a discount but otherwise felt it was my fault for remaining in the motel, which is not the appropriate customer service attitude.
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- Also Known As:
- Super 8 Motel Kamloops Hotel Kamloops
- Super 8 Kamloops
- Super Eight Kamloops
- Kamloops Super 8
- Kamloops Super Eight